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T
H
R
ROUBLESHOOTING AND
ELP
ESOURCES
IF YOU ARE USING THIS MODEM AS A USB DEVICE:
Possible solution:
Your USB port may not be enabled. To ensure USB is enabled on your system. Click Windows Start. Then click Settings, and
then Control Panel. Click the System icon. Next click the Device Manager tab. If your USB is enabled, there will be a USB
icon (+ Universal serial bus controller) under Computer. See the picture below for an example of how the USB icon appears in
Device Manager.
If USB is not enabled, you will need to enable USB in the system's BIOS. For instructions, check with your computer
manufacturer's technical support. Once your USB port has been enabled in your system's BIOS, Windows will automatically
detect and install USB support when it restarts.
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Troubleshooting
