Technical Support - ZOLL AutoPulse NXT User Manual

Chapter 10. Warranty & Technical Support

Technical Support

ZOLL provides factory-based technical support for the AutoPulse NXT system and accessories. ZOLL Technical
Support can answer questions, provide guidance, and schedule service for your system.
In the U.S., contact ZOLL Technical Support at 1-800-348-9011. Outside the U.S., contact your local ZOLL rep-
resentative.
Device Return, Packing, and Shipping Instructions
Call ZOLL Technical Support to obtain a Return Material Authorization (RMA) or Customer Call Report (CCR)
number before returning any AutoPulse NXT platform, battery charger, battery, band, or accessory to ZOLL.
ZOLL Technical Support will provide instructions to prepare the item for return shipment, and can provide a
shipping box if required. The RMA or CCR number must be clearly marked on the outside of the shipping box
and included in the accompanying shipment documentation. Carefully pack items to avoid damage during
shipment. Any items used clinically must be placed into appropriate bio-hazard bags before being returned to
ZOLL.
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