Wireless Field Devices: Wireless Device Does Not Appear On The Network; Wireless Field Devices: Wireless Device Appears In The Join Failure List; Wireless Field Devices: Wireless Device Appears With Service Denied; Modbus Communications: Cannot Communicate Using Modbus ® Rtu - Emerson Rosemount 1410S Reference Manual

Gateway/smart antenna
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Troubleshooting
December 2023
6.10 
Wireless field devices: Wireless device does not
appear on the network
Recommended actions
6.11 
Wireless field devices: Wireless device appears
in the join failure list
Recommended actions
Re-enter the network ID and join key into the device.
6.12 
Wireless field devices: Wireless device appears
with service denied
Possible cause: Update rate setting
Recommended actions
6.13 
Modbus communications: Cannot communicate
using Modbus
Recommended actions
48
1. Verify the device has power.
2. Verify the device is within effect communications range.
3. Verify the proper network ID has been entered into the device.
1. Verify the total number of devices on the network (25 maximum).
2. Go to SETUP → NETWORK → BANDWIDTH and click Analyze bandwidth.
Any changes will require the network to reform.
3. Reduce the update rate for the device.
RTU
®
1. Verify the use of RS-485.
2. Verify wiring connections.
3. Verify if termination or a pull up is required.
a) Verify that Modbus serial communications settings in the Gateway match
the Modbus Host settings.
b) Log on to the Gateway and navigate to SETUP → MODBUS → 
COMMUNICATIONS.
4. Verify the Modbus address for the Gateway.
5. Verify Modbus register mapping in the Gateway.
a) Log on to the Gateway and navigate to SETUP →  MODBUS → MAPPING.
Reference Manual
00809-0600-4410
Emerson.com

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