Renfert EASY view+ 3D Frequently Asked Questions Manual page 7

FAQ - English
For information on operating elements, see
For chapter indications, refer to the complete instruction manual on the internet.
Error
Image cannot be fo-
cused.
Insufficient depth of
field.
Focus moves.
Light cone moves.
No lighting.
No network access to
USB stick.
No 3D image can be
seen.
Head without function.
Monitor displays image
errors / stripes.
Head lowers by itself.
Support arm can be
swiveled away too eas-
ily or swivels away by
itself.
Cause
• Display switched to 3D and 3D
glasses not used.
• At 15x and 20x magnification,
the depth of field is less than at
4x magnification.
• Head moves down on its own.
• Head folds down on its own.
• The system is in stand-by mode. • Move mouse or move hand under the cameras.
• No network cable connected to
the network extension cable.
• IP address has been changed.
• 3D glasses not used.
• Monitor poorly aligned.
• 3D calibration changed.
• 4x magnification set. The 4x
magnification does not allow for
a 3D illustration.
• PC monitor is connected to
EASY view+ 3D HDMI Spiltter.
• The EASY view+ 3D power sup-
ply unit was plugged into the foot
switch connection.
• Cable plugs have come loose.
• Non-Renfert cable used.
• The fastening screw (31, Fig.
is not tightened tight enough.
• The supporting surface of the
universal clamp is uneven.
Fig. 10 and Fig. 11 on page 2 of this document.
• Switch to 2D.
• Use 3D glasses.
• Reset to a 4x magnification.
• Retighten the clamping screw for height adjustment
(35, Fig. 11) (see Chapter 4.3.4).
• Retighten fastening screw (31,
• The network cable used to connect to a switch or router is
not included.
• Check that the IP address displayed on the screen matches
the one entered in the transfer program.
• Put on 3D glasses.
• Align the monitor so that the view+ is perpendicular to the
monitor (see Chapter 4.3.3).
• Calibrate the display. See the description on the internet at
www.renfert.com/p918.
Enter the following item number: 2400 3000.
• Select a 15x or 20x magnification.
• When using EASY view+ 3D HDMI splitter, a 3D image can
only be viewed on a Renfert 3D/2D monitor.
• Connect the power supply unit and foot switch correctly,
observing sections 4.4.1 and 4.4.2.
• If the head is still without function after correct connection, it
was damaged by the previous incorrect connection.
• Contact Renfert Service.
• Check the cable and screw the DVI plug into the monitor.
• Use Renfert cable.
10) • Retighten fastening screw.
• Make the universal clamp even and level.
• Attach an adhesive tape strip to the aluminum pin of the
support arm (under the black plastic sleeve).
- 1 -
Solution
Fig. 10) (see Chapter 4.3.4).
en