Troubleshooting The Initial Connection; Assess The Problem - HP 1670A Series User Manual

Logic analyzers
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Troubleshooting the Initial Connection
Getting the logic analyzer to work with your network often requires
detailed knowledge of your local network software. This section
attempts to help you with some common problems, but because of the
wide variety of network software available it cannot cover all problems
you may encounter.
Assess the problem
The LAN interface does not need or include any utilities or proprietary driver
I
software. The logic analyzer LAN interface was designed to operate with
common network utilities and drivers.
Either a hardware problem or a software problem can prevent the logic
analyzer's remote file server from communicating over the LAN.
Single server/single client network (point-to-point)
You can connect the logic analyzer to a single server/single client network. In
this configuration, the client is running an NFS application program. If you have
difficulties, check the troubleshooting procedures included with the
documentation for both the NFS application program and the communications
controller first. If the NFS application program is running in an MS Windows
environment then also check the MS Windows documentation.
Timeout errors
Error messages such as "Device Timeout," "File Timeout," "Operation
Timeout," or other similar messages from workstations or PCs indicate
timeout problems with the computer. To increase your timeout period, refer
to your computer documentation for instructions.
Packets routinely lost
If
packets are routinely lost, proceed to the troubleshooting section in this
chapter relating to your network.
7-3

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