HP ENVY x360 Maintenance And Service Manual page 77

4 inch 2-in-1 laptop pc
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d.
Select the Security menu, select Restore Security Settings to Factory Defaults, and then
select Yes to restore security level defaults. The computer restarts.
e.
During the restart, press
displayed at the bottom of the screen.
NOTE:
If the system has a BIOS administrator password, type the password at the prompt.
f.
If an asset or ownership tag is set, select the Security menu and scroll down to the Utilities
menu. Select System IDs, and then select Asset Tracking Number. Clear the tag, and then
make the selection to return to the prior menu.
g.
If a DriveLock password is set, select the Security menu, and scroll down to Hard Drive Utilities
under the Utilities menu. Select Hard Drive Utilities, select DriveLock, and then clear the check
box for DriveLock password on restart. Select OK to proceed.
h.
Select the Main menu, and then select Reset BIOS Security to factory default. Select Yes at
the warning message. The computer restarts.
i.
During the restart, press
displayed at the bottom of the screen.
NOTE:
If the system has a BIOS administrator password, type the password at the prompt.
j.
Select the Main menu, select Apply Factory Defaults and Exit, select Yes to save changes and
exit, and then select Shutdown.
k.
Restart the system. If the system has a Trusted Platform Module (TPM), fingerprint reader, or
both, one or two prompts will appear—one to clear the TPM and the other to Reset Fingerprint
Sensor. Press or tap
l.
Remove all power and system batteries for at least 24 hours.
2.
Complete one of the following:
Remove and retain the storage drive.
– or –
Clear the drive contents by using a third-party utility designed to erase data from an SSD.
– or –
Clear the contents of the drive by using the following BIOS Setup Secure Erase command
option steps:
NOTE:
If you clear data using Secure Erase, you cannot recover it.
a.
Turn on or restart the computer, and then quickly press esc.
b.
Select the Security menu and scroll down to the esc menu.
c.
Select Hard Drive Utilities.
d.
Under Utilities, select Secure Erase, select the hard drive storing the data you want to clear,
and then follow the on-screen instructions to continue.
– or –
esc
while the "Press the ESC key for Startup Menu" message is
esc
while the "Press the ESC key for Startup Menu" message is
f1
to accept or
f2
to reject.
Current BIOS steps
71

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