4 Phone Operation
4.1
Place a Call
•
Call Appearance PFK: place extension-to-extension calls or to obtain
an outside line (must dial 9
•
Line Appearance PFK: seizes the outside line without dialing 9
•
Speed Dial PFK: automatically dials the programmed number.
4.2
Receive a Call
For incoming calls, the audible indicator rings and a Call Appearance or Line
Appearance PFK flashes, unless configured otherwise. Press the PFK.
•
Call Appearance: receive either an extension-to-extension call or an
outside line directed to an extension assigned to the phone.
•
Line Appearance: receive inbound calls from an outside line.
•
Call Monitor
•
Call Queue
•
ACD Appearance
4.3
End a Call
To release a call, do one of the following:
•
Place the receiver back on the hook. If using the speakerphone or
headset, press the SPEAKER button.
•
Press another PFK. If a second incoming call is on another PFK,
pressing that PFK ends the current call and answers the incoming
call (unless the phone configuration enables auto on hold).
•
Press the RELEASE button to end a call and start a new call.
4.4
Headset
1. Plug the cable for the headset into the headset jack on the phone.
2. Press the SPEAKER button to activate the headset.
Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
Phone Guide – 9204/9204G
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Revised: April 16, 2013
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