Redx Power App; Quality Assurance - Redx RX Series User Manual

The Redx Power APP can establish communication connection to the energy storage unit via
Bluetooth / WIFI and or 4G (optional) network. Users can use the APP to view basic information,
alarms, and events, set parameters, or download logs etc.
Note：Install the APP or open web page according to the attached instructions, and then configure
the WIFI connection. The last page of the manual has a QR code to install the App.
When a product faults during the warranty period. REDX will provide a new product.
Evidence
During the warranty period, the customer shall provide the product purchase invoice and date.
Since the date of purchase by the user from Redx (hereinafter referred to as the manufacturer), the
user will enjoy the following after-sales warranty service
1.A 10-year warranty commences from the date of shipment from, during the warranty period
the company provides free repair or replacement of new products.
2.Any paid service (extended warranty) is available from the date of shipment from manufacturer.
3.Disclaimer: Product faults caused by the following reasons are not within the scope of the
manufacturer's 10 years warranty commitment:
(a) The user does not perform the correct operation according to the procedures listed in the
product specification.
(b) Repairing the product without communicating with the manufacturer or changes the product
without permission, resulting in product failure.
(c) Users not following the standards.
(d) The fault of the module caused by unsuitable environment.
(e) Due to earthquake, fire, natural disasters, lightning strike, abnormal voltage raise, ionizing
radiation or other natural disasters caused by external factors.
Rev 20230104

9 Redx Power App

10 Quality Assurance

RX - 5000AC Page 37 of 40