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Message
Flow Detected With Pump Off
–External Cooling In Use!
Err: Coolant Flow Failure!
No flow detected! Attempted
Pump Restart
Scanner Did Not Find Its Home
Position
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Possible Cause
Either:
The wrong module is being
used for a run where an
external cooling device is
attached, or
The internal coolant system
valve is stuck on or in the open
position
Occurs after the pump was
turned on and off three times to
see if coolant flow was
detected.
Indicates the coolant pump was
turned on, but no coolant flow
was detected by the flow
switch.
Indicates the scanner did not
find its home position prior to
collecting data for a plate
check, prerun, or run.
Solution
If an external cooling device is
in use:
Check the modules
selected on the run sheet.
Use Chiller modules.
If no external cooling system is
in place:
Try to start a run as
follows:
a.
Click OK in the error
message box and try to
start the run.
b.
Open the Manual Control
window and try to turn on
the pump manually.
Call service.
Open the Manual Control
window and try to turn on the
pump manually. If the problem
persists call service.
Check the reservoir to see if
there is liquid in the cooler.
Reset by pressing the Reset
button once on the back of the
377. Click the Resume button in
the Collection Run window.
Troubleshooting 4-5
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Table of Contents
Troubleshooting
