abi PRISM 377 User Manual page 30

Dna sequencer
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Thermistors
Problem
Error: "Thermistor
Failure"
Error: "Temperature
below thermistor limit."
Results
Problem
Odd and even
lanes overlap
Signal showing up
in neighboring
lanes
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Possible Cause
One or more
thermistors are bad
Ambient temperature is
too low (< 21.9 °C) for
100k thermistor
Possible Cause
Solution
Running too long
Shorten the run time between
between
loadings.
staggered
loadings
Too much salt in
Resuspend samples in
the sample
formamide only.
Perform extra 70% ethanol
rinse of samples if
precipitated (may lead to
slight loss in signal).
Leaky lanes
Check clamps and comb fit.
Signal intensity
Move tracker lane position
very high and
from center of band to the
signal is being
edge of the band away from
detected in
the strong signal and extract
neighboring lanes
as usual.
due to closeness
Use one or two lane
of spacing
averaging to extract lanes.
Load less volume.
Solution
Schedule a service call
to replace the
thermistors. Continue
to use the instrument
as usual.
Turn on the pump
to warm the
coolant to above
21.9 °C.
Scedule a service
call service to
replace the
thermistors.
Continue to use
the instrument as
usual.
Troubleshooting 4-3

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