Warranty And Service; Getting Help; Warranty - Dacor DOB30M977S Series User Manual

Warranty and Service

Getting Help

Before you request service:
you request service:
1. Review the Troubleshooting section of this manual (see page 81).
2. Use the helpful tips found in our Troubleshooting.
3. Become familiar with the warranty terms and conditions of your product.
4. If none of these tips or suggestions resolves your problem, call our Customer Service
center at the number below.

Warranty

What Is Covered
CERTIFICATE OF WARRANTIES: DACOR OVENS
WITHIN THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF COLUMBIA, AND CANADA:
FULL TWO-YEARS WARRANTY
The warranty applies only to the Dacor appliance sold to the first use purchaser, starting
from the date of delivery to the original consumer purchaser or closing date for new
construction, whichever period is longer. Warranty is valid on products purchased brand
new from a Dacor Authorized Dealer, or other seller authorized by Dacor.
If your Dacor product fails to function within two years of the date of delivery to the
original consumer purchaser, due to a defect in material or workmanship, Dacor will
remedy it without charge to you.
All cosmetic damage (such as scratches on stainless steel, paint/porcelain blemishes, etc.)
to the product or included accessories must be reported to Dacor within 60 days from
the date of delivery to the original consumer purchaser to qualify for warranty coverage.
Consumable parts such as filters and light bulbs are not covered and are the responsibility
of the purchaser.
LIMITATIONS OF COVERAGE
Service will be provided by a Dacor designated service company during regular business
hours. Please note service providers are independent entities and are not agents of Dacor.
Dealer display and model home display products with a production date greater than 5
years, products sold "As Is," and products installed for non-residential use, which include
but are not limited to religious organizations, fire stations, bed and breakfast, and spas
carry a two years parts warranty only. All delivery, installation, labor costs, and other
service fees are the responsibility of the purchaser.
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