Kyocera FAX System 12 Operation Manual page 245

Troubleshooting > Troubleshooting
Symptom
Cannot perform sub
address transmission.
Cannot perform memory
forwarding.
Cannot perform memory
forwarding using a sub
address.
Cannot store memory
forwarding data in a FAX
Box.
Cannot output from a FAX
Box.
Cannot use polling
reception.
Cannot use sub address
relay broadcast
communication.
Cannot use sub address
bulletin board
communication.
Checkpoint
Is the recipient fax machine
equipped with a sub address
transmission feature?
Is the entered sub address or
sub address password
identical to the sub address
or sub address password
registered in the recipient fax
machine?
Is free space available in the
memory of the recipient fax
machine?
Is memory forwarding set to
[On]?
Is the recipient fax machine
equipped with a sub address
transmission feature?
Is the entered sub address
identical to the sub address
registered in the recipient fax
machine?
Is the FAX Box specified
correctly?
Is free space available in the
memory?
Is the box password been
set?
Is polling transmission being
used correctly on the sending
machine?
Is free space available in the
memory?
Does the other party's fax
machine have the same sort
of sub address bulletin board
communication function?
Is the entered sub address or
sub address password
correct?
11-11
Corrective Action
Sub address transmission cannot be
performed unless the recipient fax
machine has a similar sub address
transmission feature.
If your entry is correct, check with the
recipient. This machine does not use
a sub address password for
reception.
Check with the recipient.
Check the memory forwarding
setting.
Sub address transmission cannot be
performed unless the recipient fax
machine has a similar sub address
transmission feature.
If your entry is correct, check with the
recipient. This machine does not use
a sub address password for
reception.
Check the memory forwarding
setting.
Receive after the memory has free
space, or create free space in the
memory.
Enter the correct box password.
Check with the sending machine.
Free up some space in memory and
then send, or simply make some free
space in memory.
If the other party's fax machine does
not have the same sort of sub
address bulletin board
communication function, it cannot
receive faxes via a sub address
bulletin board. Check with the
recipient.
If your entry is correct, check with the
recipient.
Reference
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5-18
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