Related Manuals for Ingenico AXIUM EX4000
Summary of Contents for Ingenico AXIUM EX4000
- Page 1 AXIUM EX4000 User Guide www.ingenico.com 13-17 rue Pagès, 92150 Suresnes – France Banks and Acquirers International Holding, SAS / 814 767 216 RCS Nanterre...
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Page 2: Table Of Contents
Table of Contents Introduction Presentation Content of the box Overview of AXIUM EX4000 Key Locations and Functions Touch Panel Use of the terminal Power on/Power off the terminal Reading cards Usage of rear camera USB Type-C Installation Recommendations Screen Protective film... -
Page 3: Introduction
Introduction We hope that you will be fully satisfied with your new AXIUM EX4000 terminal. Read this guide to understand and make the best use of your terminal. It presents necessary information about use, installation, maintenance, safety and security recommendations. -
Page 4: Presentation
Presentation Contents of the box The power supply unit provided with your equipment is specially designed for INGENICO AXIUM EX4000 terminal. Do not use any other power supply. The use of a power supply with apparently similar voltage/current characteristics may damage your terminal. -
Page 5: Overview Of Axium Ex4000
Overview of AXIUM EX4000 1) Camera 2) Volume Keys 3) Power key 4) Micro SD slot 5) SAM /SIM 2 card slot 6) Eject hole for SIM/SAM card tray 7) SIM 1 card slot 8) LEDs for Contactless Card 9) Speaker... - Page 6 Dimension (L x W x H) 146.8 X 75 X 13.1mm / 5.8 x 2.95 x 0.52 in Electrical mains network 100-240VAC/50-60Hz Class II Copyright© 2023 Ingenico – AXIUM EX4000 Banks and Acquirers International Holding SAS All rights reserved 07/11...
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Page 7: Key Locations And Functions
Volume Keys Menu Back Home Touch Panel The AXIUM EX4000 is equipped with touch panel that allows input via finger or with the use of a stylus. Copyright© 2023 Ingenico – AXIUM EX4000 Banks and Acquirers International Holding SAS All rights reserved... -
Page 8: Use Of The Terminal
8 seconds to force the terminal to reboot. Screen saver mode: To conserve battery power, the screen may be turned off with a short press of the power button. (Approximately 0.5 seconds). Copyright© 2023 Ingenico – AXIUM EX4000 Banks and Acquirers International Holding SAS All rights reserved... -
Page 9: Reading Cards
Keep the card close to the reader during the transaction. Do not remove the card until prompted by application or the LEDs indicate that the transaction has been completed. Copyright© 2023 Ingenico – AXIUM EX4000 Banks and Acquirers International Holding SAS All rights reserved 07/11... -
Page 10: Usage Of Rear Camera
Connector is used for the audio Jack solution. To prevent possible hearing damage, do not listen at high volume levels for long periods. Copyright© 2023 Ingenico – AXIUM EX4000 Banks and Acquirers International Holding SAS All rights reserved 07/11... -
Page 11: Installation
From -20°C to +70°C (-4°F to 158°F) From 5% to 90%, Non-condensing Max relative humidity Screen Protective film Please remove the protective film from the display before usage. Copyright© 2023 Ingenico – AXIUM EX4000 Banks and Acquirers International Holding SAS All rights reserved 07/11... -
Page 12: Installing Modules
Pull out the SIM card tray and put the SIM or SAM card into the corresponding position in the tray. SIM1 and SAM / SIM2 are identified by the engraved marks in the tray. Copyright© 2023 Ingenico – AXIUM EX4000 Banks and Acquirers International Holding SAS... - Page 13 SAM card and SIM2 share a card slot, one terminal can only support SAM or SIM2 card, please select the correct card according to the terminal function and put it into the card slot. Copyright© 2023 Ingenico – AXIUM EX4000 Banks and Acquirers International Holding SAS All rights reserved...
- Page 14 MicroSD card is popping out, then pull out the MicroSD card. Insert the SIM card tray into the terminal. NOTE: The terminal supports SDHC MicroSD cards up to 32GB. Copyright© 2023 Ingenico – AXIUM EX4000 Banks and Acquirers International Holding SAS All rights reserved 07/11...
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Page 15: Battery
Connect the power adapter to the power supply mains network. Visual Impaired (VI) Accessory slide the accessory onto the slide the accessory down and terminal from the bottom. away from the terminal Copyright© 2023 Ingenico – AXIUM EX4000 Banks and Acquirers International Holding SAS All rights reserved 07/11... -
Page 16: Recommendations Safety
The terminal is a radio transmitter which may interfere with health appliances, such as hearing aids, pacemaker, hospital equipment, etc. Your doctor or the equipment manufacturer will be able to provide you with appropriate advice. Copyright© 2023 Ingenico – AXIUM EX4000 Banks and Acquirers International Holding SAS All rights reserved... -
Page 17: Security Of Your Terminal
There should be placement of conspicuous notices and educational material that informs the user to shield their PIN during PIN entry. Copyright© 2023 Ingenico – AXIUM EX4000 Banks and Acquirers International Holding SAS All rights reserved... - Page 18 NEVER ask the customer to divulge their PIN Code. Customers should be advised to ensure that they are not being overlooked when entering their PIN Code. Copyright© 2023 Ingenico – AXIUM EX4000 Banks and Acquirers International Holding SAS All rights reserved...
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Page 19: 5.4 Cleaning The Terminal
Avoid prolonged exposure of the terminal to the direct rays of the sun. Do not put anything other than credit cards into the slot of the smart card reader. Copyright© 2023 Ingenico – AXIUM EX4000 Banks and Acquirers International Holding SAS... -
Page 20: 5.5 Transport And Storage
50cm. Follow the specific stored conditions as noted in Section 4 of this document. Copyright© 2023 Ingenico – AXIUM EX4000 Banks and Acquirers International Holding SAS All rights reserved... -
Page 21: Standards
Standards The CE marking indicates AXIUM EX4000 complies with the requirements of European Directive 2014/53/EU on Radio Equipment for: The protection of the health and the safety of the user and any other person. The protection requirements with respect to electromagnetic compatibility. - Page 22 LTE: 22.8dBm(B1), 23.3dBm(B3), 24.1dBm(B5), 23.0dBm(B7), 24.0dBm(B8), 24.1dBm(B20), 24.6dBm(B28), 22.8dBm(B38), 22.9dBm(B40), 23.0dBm(B41) BT: 2.47dBm BLE: -5.06dBm WiFi 2.4GHz: 12.12 dBm(802.11b); 10.91dBm(802.11g); 10.43 dBm(802.11n20) NFC: 14.78dBμA/m@3m Copyright© 2023 Ingenico – AXIUM EX4000 Banks and Acquirers International Holding SAS All rights reserved 07/11...
- Page 23 Electronic Equipment Waste, which can have an effect on the environment and human health. The electrical outlet must meet the following criteria: Use electrical outlets that are near the equipment and easily accessible. Copyright© 2023 Ingenico – AXIUM EX4000 Banks and Acquirers International Holding SAS All rights reserved...
- Page 24 “Conformite Europe enne” or CE Mark Double insulation symbol 5 Years China RoHS symbol 10 Years China RoHS symbol BSMI (Taiwan) PSE Mark (Japan) Copyright© 2023 Ingenico – AXIUM EX4000 Banks and Acquirers International Holding SAS All rights reserved 07/11...
- Page 25 Risk of explosion if the battery is incorrectly replaced or is placed in a fire Dispose of batteries at a hazardous waste collection site or recycling facility Direct Current Copyright© 2023 Ingenico – AXIUM EX4000 Banks and Acquirers International Holding SAS All rights reserved 07/11...
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Page 26: Troubleshooting
Check if the SIM card is installed correctly and local wireless communication network functions or not. If there is still problem, please contact our customer service center. Copyright© 2023 Ingenico – AXIUM EX4000 Banks and Acquirers International Holding SAS All rights reserved... - Page 27 “INGENICO is a trademark of BANKS AND ACQUIRERS INTERNATIONAL HOLDING . This Document is Copyright © 2023 BANKS AND ACQUIRERS INTERNATIONAL HOLDING . BANKS AND ACQUIRERS INTERNATIONAL HOLDING retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this...
- Page 28 Copyright© 2023 Ingenico – Banks and Acquirers International Holding SAS All rights reserved UYS01000559...
- Page 29 设 计 周忠虎 Zhonghu ZHOU DESCRIPTION-AXIUM EX4000 - LOB-WU-150X98 ����-��-�� AXIUM EX���� User Guide说明书LOB-WU版-���X�� 审 核 INGC-ST-06-000617 （ 双胶纸(��克） 版 本 比 例 备 注 Version 所有尺寸单位为毫米 第 � 银捷尼科(福建)科技有限公司 共 � 张 张 版本说明： 技术要求： Technical Requirements： �、尺寸：( 长 x 宽 )���x��mm。...