EXFO FTB-2 Pro User Manual page 319

Problem
The mobile broadband
USB modem key is
connected, but I am not
able to access the
Internet.
FTB-1v2 and FTB-1v2 Pro
Possible Cause
There is no SIM card in
the USB modem key.
The USB modem key
is not detected
properly.
The SIM card has not
been activated or
there is a problem
with service package
that you purchased.
There is a problem
with the mobile
network.
Solving Common Problems
Solution
Insert the SIM card into the USB
modem key. For complete
instructions, refer to the
documentation that came with your
modem key.
Disconnect the modem key from your
unit, and try connecting it again.
If the modem key is still not detected,
try connecting it to another USB port.
Contact your provider of mobile
services.
Troubleshooting
307