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on any keypad. If Bell Squawk on Trouble is enabled (sec-
tion [014], option [5]), the bell will squawk every 10 seconds
when a trouble condition is present.
To view trouble conditions from an LED or a Fixed Mes-
sage LCD keypad:
1. Press [*][2].
2. The keypad will flash the Trouble light. The zone indicator
lights corresponding to the present trouble conditions will
be ON.
Light
Trouble
1
Service Required:
• Light [1] Low Battery: Main panel backup battery charge is low (below 11.5 volts under load). Trouble is restored
• Light [2] Bell Circuit Trouble: The bell circuit is open (see section 5.13
• Light [3] General System Trouble: The PC5204 Power Supply module has an AUX failure, PC5204 Output #1 Trouble,
• Light [4] General System Tamper: Tamper has been detected in a module.
• Light [5] General System Supervisory: The panel has lost communication with a module connected to the Keybus
NOTE: All tamper conditions must be physically restored before the trouble condition will clear.
• Light [6] – Not used
• Light [7] PC5204 Low Battery: The PC5204 module has a low backup battery.
• Light [8] PC5204 AC Failure: The PC5204 module has lost AC power.
NOTE: If you remove and then restore power to the main panel in order to service any PC5204 module, or
any module being powered by a PC5204, you must also remove and then restore power to the PC5204 and
any connected modules. This ensures that any troubles present on the module are correctly logged and/or
annunciated.
2
AC Failure:
present, if the Trouble Light Flashes if AC Fails option is programmed (section [016], option [2]). This trouble will not
be displayed if the AC Trouble Displayed option is disabled (section [016], option [1]). See section 5.8
tor – Reporting Codes"
3
Telephone Line Monitoring Trouble (TLM):
phone Line Monitor (TLM)"
4
Failure to Communicate (FTC):
numbers (see section 5.5
5
Zone Fault (including Fire Zone):
transmit an alarm to the panel if required to do so (e.g., a fire zone is open, or there is a short on a DEOL zone, or a
supervisory fault on a wireless zone). When a zone fault trouble condition occurs, the keypad(s) on the system will start
to beep. Press [5] while in Trouble mode to view the affected zones.
NOTE: A Fire zone trouble will be generated and displayed in the armed state.
Zone Tamper:
6
is open on a wireless device. When a tamper condition occurs, the keypad(s) will start to beep. Press [6] while in the Trou-
ble mode to view the affected zones. If a zone is tampered or faulted, it must be fully restored to clear the trouble.
NOTE: By enabling Tampers/Faults Do Not Show as Open in section [013], option [4], Faults and
Tampers will not show as open on the keypad, and will be hidden from the end user. If the option is disabled,
Faults and Tampers will be displayed on the keypad
NOTE: Once a zone is tampered or faulted, it must be completely restored before the trouble condition will
clear.
7
Device Low Battery:
devices are experiencing battery failure. An LED keypad will indicate battery failure using zone lights 1 to 8. The follow-
ing will occur:
Press [7]
Press [7] again
Press [7] again
8
Loss of System Time:
trouble is cleared when an attempt is made to reset the clock.
[*][3] Alarm Memory
The Memory light will be on if any alarm occurred during the
last armed period or – in the case of 24 hour zones – if an
alarm occurred while the panel was disarmed.
To view alarm memory, press [*][3]. The keypad will flash the
Memory light and the zone indicator lights corresponding to
10
Press [1] to determine the specific trouble. Lights 1 - 8 will light up to indicate the trouble:
when the battery charges over 12.5 volts.
Home Automation Trouble, or a printer connected to the PC5400 Printer module has a fault and is off-line.
"Supervision"
(see section 2.7
AC power is no longer being supplied to the control panel. The Trouble light will flash if an AC Failure is
for information on AC trouble reporting.
.)
The communicator failed to communicate with any of the programmed telephone
"Communicator – Dialing"
A zone on the system is experiencing trouble, meaning that a zone could not
A zone configured for double end of line resistor supervision has a tamper condition, or the tamper switch
A wireless device has a low battery condition. Press [7] one, two, or three times to view which
Keypad beeps: Keypad displays:
1
Zones with low batteries (LED keypad - zone lights 1 to 32)
2
Handheld keypads with low batteries (LED keypad - zone lights 1 to 4)
3
Wireless keys with low batteries (LED keypad - zone lights 1 to 8)
To view the battery conditions of wireless keys 9 through 16, you must use an LCD keypad.
When the panel is powered up, the internal clock needs to be set to the correct time. This
When using an LCD keypad, the trouble conditions will be
listed on the display. Use the arrow (< >) keys to scroll through
the list of present trouble conditions.
NOTE: Troubles can be viewed while armed using the LCD
keypad, provided the keypad is version 2.0 or later. Older key-
pads will incorrectly display "Fire Trouble". If using older LCD
keypads, programming section [013], option [3] as OFF will
ensure troubles are displayed correctly.
The various troubles are described below:
"Bell"
). The event buffer will log the event.
There is a problem with the telephone line (See section 5.12
).
the alarm or tamper conditions which occurred during or since
the last armed period. To clear the Memory light, arm and dis-
arm the system.
[*][4] Door Chime On/Off
The door chime feature is used to sound a tone from the key-
pad whenever a zone programmed as a chime zone is acti-
).
"Communica-
"Tele-
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