Summary of Contents for IBM eServer BladeCenter HS20
Type 8832
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IBM systems management software and IBM ServeRAID programs You can also find the most current information about your server on the IBM Web site at: System is ready to use. Go to the Server Support http://www.ibm.com/pc/support flowchart to register and profile your server.
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Check all cables for loose connections and verify that all optional devices you ® installed are on the ServerProven list. You can view the ServerProven list at http://www.ibm.com/pc/compat/ View information about IBM support line at http://www.ibm.com/services/sl/products/ or view support telephone numbers at Problem http://www.ibm.com/planetwide/ solved?
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ERserver BladeCenter HS20 Type 8832 Installation and User’s Guide...
Reliability, availability, and serviceability features ... . . 9 IBM Director ......10 Major components of the blade server .
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....70 Hardware service and support ....70 Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 . . 71 Part 1 - General Terms .
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United Kingdom telecommunications safety requirement ..90 European Union EMC Directive conformance statement ..90 Taiwanese Class A warning statement ....91 Chinese Class A warning statement .
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BladeCenter HS20 Type 8832: Installation and User’s Guide...
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IBM Safety Information book. For example, if a caution statement begins with a number 1, translations for that caution statement appear in the IBM Safety Information book under statement 1. Be sure to read all caution and danger statements in this documentation before performing the instructions.
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Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
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Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
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Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
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Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
BladeCenter unit. You will need these numbers when you register your blade server with IBM. 1. Enterprise X-Architecture technology takes full advantage of existing IBM technologies to build powerful, scalable, and reliable Intel processor-based servers. For more information about IBM Enterprise X-Architecture, go to http://www.ibm.com/pc/us/eserver/xseries/xarchitecture/enterprise/index.html.
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Product name BladeCenter HS20 Machine type 8832 Model number _____________________________________________ Serial number _____________________________________________ Your BladeCenter HS20 blade server will have one of the bezels shown in the following illustration. Note: The illustrations in this document might differ slightly from your hardware. Release levers Release...
In addition to this Installation and User’s Guide, the following documentation is provided in Portable Document Format (PDF) on the IBM BladeCenter Documentation CD or the IBM BladeCenter T Documentation CD that comes with your BladeCenter HS20 Type 8832 blade server.
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These updates are available from the IBM Web site. Complete the following steps to check for updated documentation and technical updates: 1.
BladeCenter HS20 Type 8832 blade server operating in a non-NEBS/ETSI environment. Note: Power, cooling, removable-media drives, external ports, and advanced system management are provided by the IBM Eserver BladeCenter Type 8677 unit and BladeCenter T Types 8720 and 8730 units. Microprocessor:...
The following table provides a summary of the features and specifications of the BladeCenter HS20 Type 8832 blade server operating in a NEBS/ETSI environment. Note: Power, cooling, removable-media drives, external ports, and advanced system management are provided by the IBM Eserver BladeCenter T Type 8720 unit. Microprocessor:...
IBM BladeCenter and BladeCenter T Documentation CDs The IBM BladeCenter and BladeCenter T Documentation CDs contain documentation for your blade server in PDF and includes the IBM Documentation Browser to help you find information quickly. Hardware and software requirements The IBM BladeCenter and BladeCenter T Documentation CDs require the following minimum hardware and software: ®...
For more information, see the IBM Director documentation on the IBM Director CD. Note: As of the date of this document, the IBM Director CD does not come with the BladeCenter T unit. If you have the BladeCenter T unit, see “IBM Director”...
™ v IBM ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD that comes with your blade server provides programs to help you set up your server and install a 32-bit Windows operating system. The ServerGuide program detects installed hardware options and provides the correct configuration programs and device drivers.
Multiple operating-system platform support, including Microsoft Windows 2000 Server, Windows XP Professional, Red Hat Linux, SuSE Linux, and Novell NetWare. For a complete list of operating systems that support IBM Director, see the IBM Director Compatibility Document. This document is in PDF at http://www.ibm.com/pc/ww/eserver/xseries/systems_management/nfdir/agent.html.
Increased productivity of IT personnel and users v Reduced service and support costs For more information about IBM Director, see the documentation on the IBM Director CD that comes with the BladeCenter unit or go to the IBM xSeries Systems Management Web page at http://www.ibm.com/servers/eserver/xseries/systems_management/xseries_sm.html.
System board illustration The following illustration shows the system-board components, including connectors for user-installable options, for the blade server. I/O expansion Battery IDE connector 1 option connector (J34) (J13) Control panel Blade expansion IDE connector 2 connector (J64) connector (J8) (J62) Microprocessor I/O expansion...
Processor mismatch Light path diagnostics error LED (CR110) power present LED (CR111) Processor 2 error LED (CR13) NMI error Reserved (SW3) LED (CR17) Light path Temperature diagnostics button error LED (SW4) (CR31) IDE bus 1 error System board LED (CR14) error LED (CR30) IDE bus 2 error...
3, you can start the blade server from a backup BIOS page. The default position is pins 1 and 2. See the blade server Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter Documentation CD or the IBM BladeCenter T Documentation CD for complete details.
v The management module can turn off the blade server. Note: After turning off the blade server, wait at least 30 seconds for its hard disk drives or flash drives to stop spinning before you remove the blade server from the BladeCenter unit. Controls and LEDs This section describes the controls and LEDs on your BladeCenter HS20 blade server.
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the keyboard, mouse, and video has been transferred to this blade server. It can take approximately 20 seconds to switch the keyboard, video, and mouse control to the blade server. ® Although the keyboard that is attached to the BladeCenter unit is a PS/2 -style keyboard, communication with it is through the USB.
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The location LED on the BladeCenter unit will be lit also. The location LED can be turned off through the management-module Web interface or the IBM Director console. Information LED: When this amber LED is lit, it indicates that information about a system error for this blade server has been placed in the system error log.
v Do not touch solder joints, pins, or exposed printed circuitry. v Do not leave the device where others can handle and possibly damage it. v While the device is still in its static-protective package, touch it to an unpainted metal part of the BladeCenter unit or any unpainted metal surface on any other grounded rack component in the rack you are installing the device in for at least 2 seconds.
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The following illustration shows how to remove the blade server from the BladeCenter T unit. Type 8720 or 8730 Bezel assembly Attention: v To maintain proper system cooling, do not operate the BladeCenter unit without either a blade server, expansion unit, or filler blade installed in each blade bay for more than 1 minute for the BladeCenter unit and 20 minutes for the BladeCenter T unit.
Opening the blade server cover The following illustration shows how to open the cover on the blade server. Blade-cover release Blade-cover release Complete the following steps to open the blade server cover: 1. Read the safety information beginning on page vii and “Installation guidelines” on page 19.
Removing the blade server bezel assembly To install certain options, you must first remove the blade server bezel assembly. The following illustration shows how to remove the bezel assembly from the blade server. Bezel-assembly release Bezel-assembly release Control-panel Control panel cable connector Complete the following steps to remove the blade server bezel assembly:...
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The following illustration shows how to install an IDE drive in the blade server. IDE drive Tray Riser card IDE connector 2 (J62) IDE connector 1 (J13) Notes: 1. If you are upgrading the IDE drive and a drive tray is currently installed, complete steps 1-4 and then go to step 9 in the following installation procedure.
DIMM specification, which is available from http://www.jedec.org/. For a current list of supported DIMMs for your blade server, see the ServerProven list at http://www.ibm.com/pc/us/compat/. v PC2100 DIMMs are backward-compatible and work in the PC1600 sockets. v Installing or removing DIMMs changes the configuration information for the blade server.
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The following illustration shows how to install DIMMs on the system board for the blade server. DIMM socket 1 (J1) DIMM socket 2 (J5) DIMM socket 3 (J2) DIMM socket 4 (J6) Before you begin, read the documentation that comes with the DIMMs. Complete the following steps to install a DIMM: 1.
To use SMP, obtain an SMP-capable operating system. For a list of supported operating systems and other options, go to http://www.ibm.com/pc/us/compat/. Attention: To ensure proper blade server operation when you install a second...
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Complete the following steps to install an additional microprocessor: 1. Read the safety information beginning on page vii and “Installation guidelines” on page 19. 2. Shut down the operating system, turn off the blade server, and remove the blade server from the BladeCenter unit (see “Removing the blade server from the BladeCenter unit”...
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Lever fully open Lever closed d. Center the microprocessor over the microprocessor socket. Align the triangle on the corner of the microprocessor with the triangle on the corner of the socket and carefully press the microprocessor into the socket. Attention: v Do not use excessive force when pressing the microprocessor into the socket.
Installing an I/O expansion card You can add an optional I/O expansion card to your blade server to give the blade server additional connections for communicating on a network. Attention: When you add an I/O expansion card, you must make sure that the I/O modules in I/O module bays 3 and 4 on the BladeCenter unit both support the I/O expansion card network-interface type.
Note: For device driver and configuration information to complete the installation of the I/O expansion card, see the documentation that comes with the option. Some documentation might also be on the IBM BladeCenter Documentation CD or the IBM BladeCenter T Documentation CD that comes with the blade server.
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PCI I/O Expansion Unit option Cover pins Terminator Blade expansion connector For complete information about installing and operating these expansion units, see the IBM documentation that comes with the optional expansion units. BladeCenter HS20 Type 8832: Installation and User’s Guide...
Replacing the battery IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions. Note: In the U. S., call 1-800-IBM-4333 for information about battery disposal.
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5. Locate the battery on the system board. Battery 6. Remove the battery: a. Use your finger to press down on one side of the battery; then, slide the battery out from its socket. The spring mechanism will push the battery out toward you as you slide it from the socket.
8. Close the blade server cover (see “Closing the blade server cover” on page 36). Statement 21: CAUTION: Hazardous energy is present when the blade server is connected to the power source. Always replace the blade cover before installing the blade server.
Installing the blade server bezel assembly The following illustration shows how to install the bezel assembly on the blade server. Bezel-assembly release Bezel-assembly release Control-panel Control panel cable connector Complete the following steps to install the blade server bezel assembly: 1.
The following illustration shows how to close the blade server cover. Cover pins Complete the following steps to close the blade server cover: 1. Read the safety information beginning on page vii and “Installation guidelines” on page 19. 2. If you removed the blade bezel assembly, replace it now (see “Installing the blade server bezel assembly”...
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The following illustration shows how to install the blade server into the BladeCenter T unit. Type 8720 or 8730 ES D Complete the following steps to install a blade server in the BladeCenter unit: Statement 21: CAUTION: Hazardous energy is present when the blade server is connected to the power source.
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5. Slide the blade server into the bay until it stops. The spring-loaded doors farther back in the bay that cover the bay opening move out of the way as you insert the blade server. 6. Push the release levers on the front of the blade server closed. 7.
10. If you have other blades to install, do so now. Note: Reinstall the bezel assembly on the BladeCenter T unit after you have finished installing the blade servers (see the BladeCenter T Types 8720 and 8730 Installation and User’s Guide for detailed instructions about reinstalling the bezel assembly).
Input/output connectors and devices The input/output connectors that are available to the blade server are supplied by the BladeCenter unit. See the documentation that comes with your BladeCenter unit for information about the input/output connectors. The blade server has two selection buttons on the control panel: the CD/diskette/USB select button and the keyboard/mouse/video select button.
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IBM Remote Deployment Manager (RDM) Version 4.11 Update 3 or later You can use the IBM RDM Version 4.11 Update 3 (or later) product to install a BIOS update onto a blade server. Follow the instructions in the documentation that comes with the RDM program to install a BIOS update.
Configuration/Setup Utility menu choices The following choices are on the Configuration/Setup Utility main menu. Depending on the version of the BIOS code in your blade server, some menu choices might differ slightly from these descriptions. v System Summary Select this choice to display configuration information, including the type, speed, and cache sizes of the microprocessors and the amount of installed memory.
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You can set keyboard operating characteristics, such as whether the blade server starts with the keyboard number lock on or off. You can enable the blade server to run without a diskette drive or keyboard. You can enable or disable the PXE option for either of the integrated Gigabit Ethernet controllers.
Using the ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD includes an easy-to-use setup and installation program that is designed for your IBM blade server. The ServerGuide program detects the blade server model and hardware options that are installed and uses that information during setup to configure the hardware.
When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported IBM blade server model. The setup program provides a list of tasks that are required to set up your blade server model.
If you have already configured the blade server hardware and you decide not to use the ServerGuide program to install your operating system, complete the following steps to download the latest operating-system installation instructions from the IBM Support Web page: 1.
4. Follow the instructions on the screen to change the settings of the selected items; then, press Enter. Firmware updates IBM will periodically make firmware updates available for your blade server. Use the following table to determine the methods that you can use to install these firmware updates.
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IBM Eserver BladeCenter Type 8677 Installation and User’s Guide on the IBM BladeCenter Documentation CD and IBM Eserver BladeCenter T Types 8720 and 8730 Installation and User’s Guide on the IBM BladeCenter T Documentation CD.
Ethernet controllers, see the Broadcom NetXtreme Gigabit Ethernet Software CD that comes with your blade server. For updated information about configuring the controllers, go to the IBM Support Web site at http://www.ibm.com/pc/support/. Your Ethernet controllers support failover, which provides automatic redundancy for your Ethernet controllers.
IDE hard disk drive RAID configuration. The latest version of the MegaRAID IDEal Software RAID Utility program and documentation are available for download from the IBM Support Web site at http://www.ibm.com/pc/support/. BladeCenter HS20 Type 8832: Installation and User’s Guide...
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5. Create a diskette or CD containing the IDE RAID device drivers for your operating system. The latest IDE RAID device drivers for supported operating systems are available for download from the IBM Support Web site at http://www.ibm.com/pc/support/. 6. Complete the following steps to enable IDE RAID in BIOS using the Configuration/Setup Utility program: a.
RAID configuration. The latest version of the MegaRAID IDEal Software RAID utility and IDE RAID device drivers for supported operating systems are available for download from the IBM Support Web site at http://www.ibm.com/pc/support/. Deleting an IDE RAID array configuration...
Note: To determine if the operating system you plan to install supports RDM, go to http://www.ibm.com/pc/ww/eserver/xseries/systems_management/ index.html. v Download the latest operating system installation instructions from the IBM Support Web page at http://www.ibm.com/pc/support/ and install the operating system at the BladeCenter unit (local deployment).
Downloading installation instructions Complete the following steps to download the installation instructions: 1. Go to the IBM Support Web page at http://www.ibm.com/pc/support/. 2. From the Browse by product list, select Servers. 3. Under Select your product, from the Family list, select your server model;...
Real Time Diagnostics, go to http://www.ibm.com/servers/eserver/xseries/systems_management/xseries_sm.html. Notes: 1. As of the date of this document, the IBM Director CD does not come with the BladeCenter T unit. If you have the BladeCenter T unit, see “IBM Director” on page 10 for more information.
Note: See “Diagnostics” in the blade server Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter Documentation CD or the IBM BladeCenter T Documentation CD that comes with your blade server for more information about the POST beep codes.
POST. See “Diagnostics” in the blade server Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter Documentation CD or the IBM BladeCenter T Documentation CD that comes with the blade server for more information about the POST error messages.
Table 3. Abbreviated list of POST error messages (continued) POST message Failing device or problem found Suggested action I9990305 POST could not find an operating Install an operating system. system. ServerGuide problems The following table lists problem symptoms and suggested solutions. Table 4.
The following tables list problem symptoms and suggested solutions. See the blade server Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter Documentation CD or the IBM BladeCenter T Documentation CD for more detailed troubleshooting charts. If you cannot find the problem in these charts, run the diagnostic programs.
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Make sure that the monitor cable is connected to the video port on the management blank when you direct it to a module. Some IBM monitors have their own self-tests. If you suspect a problem with working blade server, or it...
The switch modules for the network interface that you are using are installed in the with the network. correct bays and are configured and operating correctly. See the IBM BladeCenter Type 8677 Hardware Maintenance Manual and Troubleshooting Guide on the IBM...
Local power control for the blade server is enabled (use the management-module Web interface to verify), or the blade server was instructed through the management module (Web interface or IBM Director) to turn on. Note: For more information about the IBM Director program, see “IBM Director”...
Service processor problems Symptom Suggested action The service processor reports Shut down the operating system and turn off the blade server; then, remove the a general monitor failure. blade server from the BladeCenter unit, wait for 30 seconds, reinstall the blade server in the BladeCenter unit, and restart the blade server.
Light path diagnostics table Use Table 5 to help determine the cause of the error and the action you should take. Power is available to relight the light path diagnostics LEDs for a short period of time after the blade server is removed from the BladeCenter unit. During that period of time, you can relight the light path diagnostics LEDs for a maximum of 25 seconds (or less, depending on the number of LEDs that are lit and the length of time the blade server is removed from the BladeCenter unit) by pressing the light...
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Table 5. Light path diagnostics Problem Action None An error has occurred and cannot be Check the system error log in the management isolated, or the service processor has module for more information about the error. failed. The error is not represented by a light path diagnostic LED.
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If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your ERserver system, and whom to call for service, if it is necessary.
You can find service information for your IBM products, including supported options, at http://www.ibm.com/pc/support/. Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with ERserver and xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to http://www.ibm.com/services/sl/products/.
Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale.
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Machine Code or software updates, or with a CRU, IBM or your reseller, if approved by IBM to provide warranty service, will either, at its discretion, 1) repair it to make it function as warranted, or 2) replace it with one that is at least functionally equivalent.
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Personal Data. Limitation of Liability IBM is responsible for loss of, or damage to, your Machine only while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
TO YOU. Governing Law Both you and IBM consent to the application of the laws of the country in which you acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Statement of Limited Warranty, without regard to conflict of law principles.
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Limitation of Liability: The following is added to this section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, IBM’s liability is limited to the repair or replacement of the goods or the supply of equivalent goods.
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2. as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to, or in any way related to the subject of this Statement of Limited Warranty, the charge paid by you for the individual Machine that is the subject of the claim.
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Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.
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Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.
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Statement of Limited Warranty to the jurisdiction of the English courts. Arbitration: The following is added under this heading: In Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002...
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598 (2) of the Austrian Code of Civil Procedure, the parties expressly waive the application of paragraph 595 (1) figure 7 of the Code. IBM may, however, institute proceedings in a competent court in the country of installation.
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In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
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Limitation of Liability: The following replaces item 2 in this section: as to any other actual direct damages, IBM’s liability will be limited to the total amount you paid for the Machine that is the subject of the claim. For purposes of this item, the term “Machine”...
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For the purposes of this section, a “Default” means any act, statement, omission, or negligence on the part of IBM in connection with, or in relation to, the subject matter of this Statement of Limited Warranty in respect of which IBM is legally liable to you, whether in contract or tort.
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For the purposes of this section, a “Default” means any act, statement, omission, or negligence on the part of IBM in connection with, or in relation to, the subject matter of this Statement of Limited Warranty in respect of which IBM is legally liable to you, whether in contract or tort.
* See “Types of Warranty Service” for the legend and explanations of warranty-service types. A warranty period of 3 years on parts and 1 year on labor means that IBM provides warranty service without charge for: 1. parts and labor during the first year of the warranty period; and 2.
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1. Customer Replaceable Unit (“CRU”) Service IBM will ship CRU parts to you for your replacement. If IBM instructs you to return the replaced CRU, you are responsible for returning it to IBM in accordance with IBM’s instructions. If you do not return the defective CRU, if IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM may charge you for the replacement.
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Chipkill ThinkPad EtherJet Tivoli e-business logo Tivoli Enterprise Eserver Update Connector FlashCopy Wake on LAN XA-32 IBM (logo) XA-64 IntelliStation X-Architecture NetBAY XceL4 Netfinity XpandOnDemand NetView xSeries OS/2 WARP Intel, MMX, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both.
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment. Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
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POST (Power-on self test) (continued) error messages 59 LEDs power activity 17 problem 63, 64 blade system error 18 power-on password 46 information 18 Preboot eXecution Environment (PXE) option 45 location 18 disabling 45 power-on 17 enabling 45 system board 12 problems Light Path Diagnostics feature 65 hardware 57...
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system reliability 19 systems management 10 thermal material heat sink 29 trademarks 88 troubleshooting 57 charts 61 turning off the blade server 15 turning on the blade server 15 United States electronic emission Class A notice 90 United States FCC Class A notice 90 updating firmware 49 utility Configuration/Setup Utility program 43...
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Part Number: 90P3100 Printed in USA (1P) P/N: 90P3100...