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Error logs
The POST error log contains the three most recent error codes and messages that
were generated during POST. The system event/error log contains messages that
were generated during POST and all system status messages from the service
processor.
The system event/error log is limited in size. When the log is full, new entries will
not overwrite existing entries; therefore, you must periodically clear the system
event/error log through the Configuration/Setup Utility program (the menu choices
are described in the User's Guide). When you are troubleshooting an error, be sure
to clear the system event/error log so that you can find current errors more easily.
Entries that are written to the system event/error log during the early phase of
POST show an incorrect date and time as the default time stamp; however, the
date and time are corrected as POST continues.
Each system event/error log entry appears on its own page. To move from one
entry to the next, use the Up Arrow (↑) and Down Arrow (↓) keys.
You can view the contents of the POST error log and the system event/error log
from the Configuration/Setup Utility program. For complete information about using
the Configuration/Setup Utility program, see the User's Guide.
To view the error logs, complete the following steps:
1. Turn on the computer.
2. When the prompt Press F1 for Configuration/Setup appears, press F1.
3. Select Error Logs.
4. Use one of the following procedures:
POST error codes
The following table describes the POST error codes and suggested actions to
correct the detected problems.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, xSeries 100 Type 8486," on page 49 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
062
Three consecutive boot failures using the
default configuration.
101, 102
Tick timer internal interrupt, internal timer
channel 2.
16
IBM xSeries 100 Type 8486: Problem Determination and Service Guide
v To view the POST error log, select POST Error Log.
v To view the system event/error log, select System Event/Error Log
Action
1. Flash the system firmware to the latest level (see
"Updating the firmware" on page 91).
2. (Trained service technician only) Replace the
system board.
(Trained service technician only) Replace the system
board.
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