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Phoning
Replying to call waiting
Answering the call:
Press the
➔
The first conversation partner is put on hold. Connected to the party using the
call waiting function.
Note:
Please see chapter "Enquiry call during a call", page 43, "Brokering between an
enquiry call party and your call partner", page 44 or chapter "Making a confer-
ence call", page 45 for further information.
Rejecting a call:
Press the
➔
You will still be connected to the original partner. Depending on the system
configuration, the caller either hears the busy tone or is forwarded to a pre-
configured destination.
Using functions before/while in a call
This section explains the special features provided by your phone
before you make a (second) call or while you are in a call.
Request a callback
You want to talk to a certain person. The person is busy or does not
answer. You can make callback requests to both internal and external
users. Not all providers support this function.
If the called party is busy, you can activate an automatic callback. In this
case, your phone will start ringing as soon as the party you are trying to
reach goes on-hook. When you pick up the handset, the person you want
to call is dialed directly. If the called party does not answer, you can also
request a callback. The user then obtains a message indicating your call-
back request on his display.
You must save this function to a configurable key using Self Service Portal
(see chapter "Configuring or deleting a key assignment", page 94).
Notes:
• You can activate only one callback at a time.
• An unanswered callback will be automatically cancelled by the system
after about 30 minutes.
40
Answer
softkey or the line key.
Ignore
or the End softkey.
Mitel 6920 SIP
eud-1763/2.0 – R6.0 – 06.2018
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