Mitel 6920 SIP User Manual page 101

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Manage expired wake-up calls
As an auxiliary reception phone user, you set a wake-up call for your guests.
The room telephone rings (for a maximum of four times with an interval of two
minutes) at the time the wake-up call is configured for. Note that for each
wake-up call attempts, the phone rings five times and the interval between
consecutive wake up calls is two minutes. These values are not configurable
and are set by the system. The number of wake-up calls can be configured to
be between one and four. The default value is three.
If the call is not answered, the wake-up call expires. The auxiliary reception
phone is notified about the expired wake up call. The phone plays a beep and
displays the expired wake-up call information.
You can take appropriate steps (either press
screen, or press
wake-up call).
If a guest does not answer a wake-up call, the auxiliary reception phone dis-
plays the status line
key is configured on the auxiliary reception phone, the LED for the wake-up
call softkey is lit.
Notification service
A guest wants to be informed about events taking place in his absence or
have voice mail messages set even if the guest is in the room.
You can set a notification service for each guest (provided there is a phone
in the guest's room and the phone supports the notification service).
When the following events take place, the message LED of the room
phone flashes so that the guests are informed about the pending notifica-
tion:
• New messages in the voice-mail box
• A notification at the front or back desk
• A notification from the PMS
• A message in the hospitality manager
• Callback requested
Mitel 6920 SIP
eud-1763/2.0 – R6.0 – 06.2018
Call room
to speak to the guest or press
Wake-up call expired
Auxiliary reception phone
Ok
to return to the home
Delete
in idle state. If the wake-up call soft-
to delete the
101

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