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MP Voxel 3D Printer
P/Ns 33820, 35880, 35881
User's Manual

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Table of Contents
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Summary of Contents for Monoprice Voxel 33820

  • Page 1 MP Voxel 3D Printer P/Ns 33820, 35880, 35881 User's Manual...
  • Page 2: Table Of Contents

    CONTENTS SAFETY WARNINGS AND GUIDELINES ........................... 4 FEATURES ........................................6 CUSTOMER SERVICE ....................................6 PACKAGE CONTENTS .................................... 7 PRODUCT OVERVIEW ................................... 8 Internal View ......................................8 Exterior View......................................9 OSD MENU SYSTEM ....................................9 Main Menu ....................................... 9 Build Menu ......................................10 File Screen ......................................
  • Page 3 Language Menu ....................................20 Calibration Screen ................................... 21 Home Screen ....................................... 22 Move Screen ....................................... 22 Camera Screen ....................................23 About Screen ...................................... 24 Filament Menu ....................................25 CALIBRATION ......................................26 LOADING FILAMENT ................................... 27 PRINTING MODELS ....................................29 REMOVING THE PRINTED MODEL ............................30 REPLACING FILAMENT ..................................
  • Page 4: Safety Warnings And Guidelines

    RF Exposure Statement for FCC ............................44 Notice for Industry Canada ..............................44 Radio Notice for Industry Canada ............................. 44 RF Exposure Statement for Industry Canada ......................45 EU Declaration of Conformity ............................... 45 WEEE Information ................................... 46 UKCA Compliance ................................... 46 Safety Notice ......................................
  • Page 5 • Do not subject the product to extreme force, shock, or fluctuations in temperature or humidity. • This device is intended for indoor use only. • Do not expose this device to water or moisture of any kind. Do not place drinks or other containers with moisture on or near the device.
  • Page 6: Features

    If you have any problem with your order, please give us an opportunity to make it right. You can contact a Monoprice Customer Service representative through the Live Chat link on our website www.monoprice.com during normal business hours (Mon-Fri: 5am-7pm PT, Sat-Sun: 9am-...
  • Page 7: Package Contents

    PACKAGE CONTENTS Please take an inventory of the package contents to ensure you have all the items listed below. If anything is missing or damaged, please contact Monoprice Customer Service for a replacement. 1x 3D Printer 1x Spool Filament 1x AC Power Cord...
  • Page 8: Product Overview

    PRODUCT OVERVIEW Internal View 1. Filament Guide Tube 8. LED Lamp 2. Filament Guide Tube Joint 9. Fan Duct 3. Extruder Base 10. Front Door 4. Cooling Fan 11. Y-Axis Sliding Slot 5. Removable Nozzle 12. Platform Base 6. Extruder Cables 13.
  • Page 9: Exterior View

    15. USB Port 20. Filament Cover Handle 16. Power Switch 21. Motor 17. Power Input 22. Filament Intake 18. Spool Holder 23. Filament Feeding Wheel 19. Filament Cover Exterior View 24. Top Cover 25. Air Outlet 26. Ethernet Port OSD MENU SYSTEM Main Menu Touch the Build icon to enter the Build Menu.
  • Page 10: Build Menu

    Build Menu Touch the Memory icon to read files from the printer's internal memory. Touch the USB Drive icon to read files from a USB flash drive plugged into the printer's USB port. Touch the Cloud icon to read files from the cloud. Touch the Back icon to return to the Main Menu.
  • Page 11: Multiple File Selection Screen

    Touch the ᐸ icon to go back to the previous page. Touch the ᐳ icon to advance to the next page. Touch the ← icon to return to the Network Menu. Multiple File Selection Screen Touch the button to the right of a file to select that file.
  • Page 12: Tools Menu

    Tools Menu Touch the Network icon to enter the Network Menu. Touch the Preheat icon to enter the Preheat Screen. Touch the Setting icon to enter the Setting Menu. Touch the About icon to enter the About Screen. Touch the Back icon to return to the Main Menu. Network Menu Touch the WiFi icon to enter the WiFi Screen.
  • Page 13: Wifi Screen

    WiFi Screen Touch the slider to turn Wi-Fi® on or off. Wi-Fi is on when the white ball is to the right and off when it is to the left. Touch a Wi-Fi icon to select a Wi-Fi network. If there are more available Wi-Fi networks than can fit on the Wi-Fi Screen, this number will indicate the selected page number on the left and the total number of pages on the right.
  • Page 14: Hotspot Screen

    Hotspot Screen The hotspot feature sets up your printer as a wireless access point (AP). You can then connect your mobile device to use it as the wireless network, allowing it to communicate directly with the printer. If you have already used the hotspot feature, this screen will display the hotspot information you used the last time, otherwise you will need to setup the hotspot.
  • Page 15: Input Keypad Screen

    Input Keypad Screen Touch the Check Mark icon to save the input value. Touch the Numbers icon to change the keypad to show numbers. Touch the Letters icon to change the keypad to show letters. Touch the Symbols icon to change the keypad to show special symbols.
  • Page 16: Ethernet Screen

    Ethernet Screen When the Ethernet Screen opens, the printer will attempt to establish a connection with the network. If it fails to find a network, it will prompt you to connect the printer to the network using an Ethernet cable. Once a connection is established, the screen will indicate that the connection was successful.
  • Page 17: Preheating Screen

    Touch the Start button to start preheating and display the Preheating Screen. Touch the Back icon to return to the Main Menu. Preheating Screen The Preheating Screen is displayed while preheating is in progress. The screen shows the actual and target temperature(s), while showing progress bars.
  • Page 18 Touch the Status icon to enter the Status Screen. Touch the Language icon to enter the Language Menu. Touch the Calibration icon to enter the Calibration Screen. Touch the Home icon to move extruder and build platform back to the mechanical zero point.
  • Page 19: Status Screen

    There are three pages in the Setting Menu. This number indicates which of the three pages is being displayed. Touch the ᐸ icon to go back to the previous page. Touch the ᐳ icon to advance to the next page. Touch the Back icon to return to the Setting Menu.
  • Page 20: Language Menu

    Language Menu Touch the icon to select Chinese for the OSD menu system. Touch the En icon to select English for the OSD menu system. Touch the icon to select Japanese for the OSD menu system. Touch the De icon to select German for the OSD menu system.
  • Page 21: Calibration Screen

    Touch the Back icon to return to the Setting Menu. Calibration Screen When the Calibration option is selected, the printer will move the extruder and platform to the mechanical zero (Home) position, then will display the Calibration Screen. See the CALIBRATION section for calibration instructions.
  • Page 22: Home Screen

    Home Screen When the Home option is selected, the printer will move the extruder and build platform to the mechanical zero (home) position. Touch the Yes button to return to the Setting Menu. Move Screen The Move Screen allows you to manually move the extruder and build plate. In addition to the controls, the screen shows the real-time X, Y, and Z positions.
  • Page 23: Camera Screen

    Touch the ↙ icon to move the build platform towards the front of the printer. Touch the ↑ icon to move the extruder up. Touch the ↓ icon to move the extruder down. Touch the Back icon to return to the Setting Menu. Camera Screen The Camera Screen allows you to determine whether the built-in camera is on or off.
  • Page 24: About Screen

    About Screen The About Screen shows basic information about the printer. The About Screen has two pages. This number indicates which of the two pages is being displayed. Touch the ᐸ icon to go back to the previous page. Touch the ᐳ icon to advance to the next page. Touch the Back icon to return to the Setting Menu.
  • Page 25: Filament Menu

    Filament Menu Touch the Load icon to load filament. Touch the Change icon to unload filament. Touch the Back icon to return to the Main Menu.
  • Page 26: Calibration

    CALIBRATION Prior to making any prints, it is a good idea to calibrate the printer to ensure that the print nozzle is the proper distance above the build platform when in the Home position. Perform the following steps to calibrate the printer. 1.
  • Page 27: Loading Filament

    LOADING FILAMENT 1. Open the Filament Door on the printer. 2. Insert filament into the filament intake. Push the filament into the feeding wheel until some resistance is felt.
  • Page 28 3. With the printer turned on, touch Filament > Load. The printer will begin preheating, then will load the filament. Touch the OK button after a couple of centimeters of filament have been extruded. 4. Place the spool of filament on the filament holder, then close the door. Ensure that the filament is installed so that it feeds in a clockwise direction.
  • Page 29: Printing Models

    PRINTING MODELS Perform the following steps to print a model. 1. With the printer turned on, touch Build, then select either Internal Memory, USB Stick, or Cloud for the source. 2. Locate the model you want to print, then either touch the model picture to see file details or touch the ►...
  • Page 30: Removing The Printed Model

    REMOVING THE PRINTED MODEL 1. Once the print is complete, allow the printer and finished model to fully cool before attempting to remove the model. 2. Grab the front of the removable build platform and pull it out of the printer. 3.
  • Page 31: Replacing Filament

    REPLACING FILAMENT 1. With the printer powered on, touch Filament > Change. The printer will automatically begin preheating the extruder, then will unload the filament. 2. Once the printer has finished unloading the filament from the extruder, it will prompt you to remove the filament, then will prompt you to insert new filament. Touch OK once several centimeters of filament has been extruded.
  • Page 32: Using The Camera

    USING THE CAMERA The MP Voxel 3D Printer features a built-in camera, which allows you to monitor the print. Camera Mode The built-in camera is incompatible with the USB port in that only one can be used at a time. There are two modes that control whether the camera or the USB port is in use: Auto Mode and Manual Mode.
  • Page 33: Using The Camera With Polarcloud

    When the camera is on, a camera icon will appear in the status bar, as shown in the image below and to the left. When the USB port is activated and a USB drive has been successfully connected, a USB disk icon will appear in the status bar, as shown in the image below and to the right.
  • Page 34 2. Once you have registered your account and logged in to PolarCloud, click the Account icon in the upper right, then click the Settings option. 3. Locate the PIN Code at the bottom left of the screen, as represented by the XXXX in the image to the right.
  • Page 35 5. With the printer powered on, touch Tools > Network > Cloud > PolarCloud to display the PolarCloud menu. 6. Touch the PolarCloud switch to turn PolarCloud on, then enter your Account information and the PIN from step 3 above. 7.
  • Page 36: Turning The Camera On Or Off With Polarcloud

    Turning the Camera On or Off with PolarCloud 1. Once you have logged in to PolarCloud and can view the video from the camera, click the camera image to display the following screen. 2. Click the COMMANDS icon to display the following interface. 3.
  • Page 37: Error Handling

    • When the camera is turned on or off, the local computer will disconnect and then reconnect to PolarCloud, so it will not respond for a while. The recovery speed depends on the state of the network. • After the camera is operated through the Cloud, the local computer will set the camera to operate in Manual Mode.
  • Page 38: Clearing A Clogged Nozzle

    CLEARING A CLOGGED NOZZLE From time to time, the nozzle will become clogged with filament material. Perform the following steps to clear a clogged nozzle. 1. With the printer powered on, touch Filament > Change to remove the currently loaded filament. Pull out the filament once preheating has finished. 2.
  • Page 39: Faq

    4. Turn the printer on and perform calibration to ensure that the nozzle and build platform have the correct distance when in the home position. 5. Load filament back into the printer. CALIBRATION 6. Perform extruder calibration as detailed in the section above.
  • Page 40 Q6: What do I do if the distance between the nozzle and the build platform is too much or too little? CALIBRATION A6: Perform the steps in the section above. Q7: Is the printer compatible with AC voltages other than 110-120 VAC? A7: Yes, the printer uses an AC power adapter, which can accept voltages from 100~240 VAC, 50/60 Hz.
  • Page 41: Technical Support

    TECHNICAL SUPPORT Monoprice is pleased to provide free, live, online technical support to assist you with any questions you may have about installation, setup, troubleshooting, or product recommendations. If you ever need assistance with your new product, please come online to talk to one of our friendly and knowledgeable Tech Support Associates.
  • Page 42: Specifications

    SPECIFICATIONS Model 33820, 35880, 35881 Print Technology Fused Filament Fabrication (FFF) Screen Type 2.8" Color IPS Touch Screen Filament Size 1.75 mm Supported Filament Types ABS, PLA, Wood, Copper Fill, Steel Fill, Bronze Fill Nozzle Diameter 0.4 mm Build Area 6.9"...
  • Page 43: Regulatory Compliance

    This FCC Part 15 radio device operates on a non-interference basis with other devices operating at this frequency. Any changes or modification to said product not expressly approved by Monoprice, including the use of non-approved antennas, could void the user’s authority to operate this device.
  • Page 44: Rf Exposure Statement For Fcc

    This IC RSS-210 radio device operates on a non-interference basis with other devices operating at this frequency. Any changes or modification to said product not expressly approved by Monoprice, including the use of non-approved antennas, could void the user’s authority to operate this device.
  • Page 45: Rf Exposure Statement For Industry Canada

    EU Declaration of Conformity Monoprice, Inc. declares the product described within this user guide or manual is in compliance with below applicable directives. The full text of the EU Declaration of Conformity is available at the following internet address: https://www.monoprice.com/product?p_id=33820...
  • Page 46: Weee Information

    UKCA Compliance Hereby, Monoprice Inc. declares that the radio equipment type 3D Printer is in compliance with Radio Equipment Regulations 2017 and Electronic Equipment Regulations 2012. The full text of the declaration of Conformity is available at the following internet address: https://www.monoprice.com/product?p_id=33820...
  • Page 47: Safety Notice

    WARNING: Use this product in a well-ventilated area Monoprice™ and all Monoprice logos are trademarks of Monoprice Inc. Wi-Fi® and Wi-Fi Alliance® are registered trademarks of Wi-Fi Alliance. Microsoft®, Windows®, and Vista® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

This manual is also suitable for:

Voxel 35880Voxel 35881

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