Table 15: For Lex Devices With Dual Sims (Private Network And Public Network) - Motorola LEX L10i User Manual

MN003475A01-B
Chapter 13: Maintenance and Troubleshooting
Problem
No sound.
Device turns off.
A message ap-
pears stating not
enough storage
memory.
Device cannot find
any Bluetooth devi-
ces nearby.
Cannot access All
Apps screen.
The screen does
not turn off when
you hold the device
close to your face
during a call.

Table 15: For LEX Devices with Dual SIMs (Private Network and Public Network)

Problem
When the LEX device is in pri-
vate mode:
166
Cause Solution
Data plan not Contact your service provider and ensure that your data
activated. plan is enabled.
Volume set- Adjust the volume.
ting is low or
turned off.
Device is in- The display turns off after a period of inactivity. Set this pe-
active. riod to 15 seconds, 30 seconds, 1, 2, 5, 10, or 30 minutes.
Battery is de- Recharge or replace the battery.
pleted.
Extreme bat- Move device to an area where the ambient temperature is
tery tempera- between 0 °C (32 °F) or above 45 °C (113 °F).
ture.
Too many Remove user-installed applications on the device to recov-
applications
er memory. Select
installed on
Select the unused programs and tap Uninstall.
the device.
Too far from Move closer to the other Bluetooth device(s), within a
other Blue- range of 10 meters (32.8 feet).
tooth devi-
ces.
The Blue- Turn on the Bluetooth device(s) to find.
tooth de-
vice(s) near-
by are not
turned on.
The Blue- Set the Bluetooth device(s) to discoverable mode. If nee-
tooth de- ded, refer to respective Bluetooth-enabled device (acces-
vice(s) are sory) user manual..
not in discov-
erable mode.
The PSX Add the PSX Core Apps widget by performing the proce-
Core Apps dure described in
widget was
removed.
Dirty device Clean the device screen with a piece of cloth, paying spe-
screen im- cial attention to the proximity sensor area. For more infor-
pairs the mation on cleaning the LEX display, see
proximity vice on page
sensor read- imity sensor on the LEX device, see
ing.
Cause
Interconnection is not imple-
mented between private net-
work and public network.
→ → Apps → Downloaded.
Adding Widgets on page
163. To check the exact location of the prox-
Features on page
Solution
If there is no connection be-
tween private network and
public network in your system,
69.
Cleaning LEX De-
31.
Table continued...
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