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Cooktop
PROBLEM
The cooktop cannot be
turned on.
The control dials
are unresponsive.
The cooktop makes a low
humming noise when used
on a high heat setting
(especially PowerBoost).
The glass is
being scratched.
Some or all displays
or there is a
flash
continuous beep.
Pans do not become hot.
The heat setting display
comes on, but the
not flash when I remove
a pan.
-0-
shows in the timer
display when I turn on
the cooktop.
TROUBLESHOOTING
POSSIBLE CAUSES
No power.
The controls are locked.
This is caused by the technology
of induction cooking.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
The control dials have been held in
either A or
The cooktop is in 'Display mode'.
does
position for too long.
WHAT TO DO
Make sure the cooktop is
connected to the power supply
and that it is switched on at the
wall. Check whether there is a
power outage in your home or
area. If you've checked everything
and the problem persists, call
your Authorised Service Centre or
Customer Care.
Unlock the controls. See section
'Using your induction cooktop'
for instructions.
This is normal, but the noise
should quieten down or disappear
completely when you decrease the
heat setting.
Use cookware with flat and
smooth bases. See 'Choosing the
right cookware'.
See 'Care and cleaning'.
Turn the control dial back to OFF
and wait until the error flash has
disappeared before trying to use
the cooktop again.
Contact Customer Care or your
Authorised Service Centre.
77
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