EMS AIRFLOW ONE Instructions For Use Manual page 11

Water leakage between the handpiece and the PERIOFLOW Nozzle (unusual leak of droplets)
1° Check the position of the PERIOFLOW Nozzle and its position on the handpiece
2° Change the PERIOFLOW Nozzle
3° Check for residues between the PERIOFLOW Nozzle and the handpiece
4° Check that nothing affects the alignment of the PERIOFLOW Nozzle
5° Send the device to the EMS service center in Dallas
Water leakage between the handpiece and the cord.
1° Ensure the handpiece has been correctly connected to the cord
2° Clean the interior of the handpiece and the cord terminating end
3° Replace the AIRFLOW cord gasket as described in section "AIRFLOW
®
4° If still not solved, contact the EMS service center in Dallas
Insufficient or no water from handpiece
1° Make sure you have set your water regulators to 10 (maximum flow on the cord) and verify that the
handpiece is not clogged by removing it and checking the water flow without handpiece
2° Check your water filter cleanliness and replace it if necessary
Disconnect the mains plug before servicing any filter
2° Make sure you have well-connected and sufficient pressure from your water supply
3° If still not solved, contact the EMS service center in Dallas
The unit efficiency diminishes
1° Check the amount of powder in your device
2° Check the air pressure of the dental unit
3° Change the nozzle
4° Remove the residual powder in the channels of the handpiece with EasyClean
5° Send the device to the EMS service center in Dallas
If the handpiece falls
AIRFLOW Handpiece:
®
1° Check the state of the nozzle
2° Replace the handpiece
4.7.2- For the device
The device is whistling or making strange noises
Risk of bottle explosion
First disconnect the mains plug
This symptom is generally caused by a problem to the pressure regulator (fault or low temperature) or by a
crack in the water bottle
1° Stop using your device immediately and disconnect it from the grid
2° Check the bottle in use for crack or any damage and, if the case, replace it with a new one
3° Check the supplied air pressure: it shall be 4.5 bar minimum
4° If the device temperature is below 10°C (device too cold), wait for it to warm-up at ambient temperature
and then reconnect to the power grid and switch it on again
5° If the device temperature is over 10°C, or the problem recurs, definitively stop using it and contact the EMS
service center in Dallas
The device is making smoke (and fire)
Risk of fire and electric shock
First disconnect the mains plug
Stop using your device immediately, disconnect it and contact the EMS service center in Dallas
Cord or device leakage
Risk of fire and electric shock
First disconnect the mains plug
1° If the leak is from the AIRFLOW
2° If the leak is from the device (handpiece support and water regulator), replace the complete handpiece cord
3° If still not solved, contact the EMS service center in Dallas
LED 1 is SOLID orange
Automatic maintenance reminder. It is time to send your device to yearly maintenance service
Promptly contact the EMS service center in Dallas
LED 1 is BLINKING orange
Permanent or transitory hardware fault condition detected
1° Unplug the device power cord, wait for 30 seconds, then plug it back again and restart the device (to check
for effective permanent fault condition)
2° If the error is still present, contact the EMS service center in Dallas for repair
LED 2 is SOLID orange
The wireless pedal's 2x AA lithium batteries are depleted. Replace both with new AA high-quality lithium
batteries having current limiter protection
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Handpiece leakage"
®
PERIOFLOW Handpiece:
®
1° Replace the PERIOFLOW Nozzle and check the fit of the
PERIOFLOW Nozzle
2° If the PERIOFLOW Nozzle doesn't hold or it is not watertight, send
the handpiece to the EMS service center in Dallas
® handpiece, replace the o-rings
LED 3 SOLID orange
The problem may have multiple causes. A step-by-step multiple checks are required
1° No pedal detected (at least one pedal must be connected to operate the device):
- Wired pedal may be disconnected. Check if the jack is fully inserted. Restart the device
- Wireless pedal is not paired. Execute the procedure "Pairing of new pedal"
2° If the error is still present, contact the EMS service center in Dallas for repair
LED 3 BLINKING orange
The AIRFLOW ® cord system is not detected or missing. At least one cord system is required to operate the
device
1° First, switch OFF the device, then disconnect the AIRFLOW
(jacks) present on the cord system connections. Also blow air to clean the device connection receptacle.
2° Reinstall the handpiece cord and start the device again
3° If error is still present, contact the EMS service center in Dallas
LED 4 BLINKING orange
Risk of fire and electric shock
First disconnect the mains plug
1° Your device is too hot. Unplug it, wait for 1 hour and start the device again
2° If error is still present, contact the EMS service center in Dallas
Note: This error also shows up when the device is operating below the minimum temperature
In this case, just wait for the device to warm up to ambient temperature
Water filter leakage
First disconnect the mains plug
1° Replace the water filter (blue cartridge)
2° If still not solved, contact the EMS service center in Dallas
Bottle or bottle connection leakage
1° Ensure the bottle cap has been correctly closed
2° Clean the connection: cap and device sides
3° Replace the bottle
4° If still not solved, contact the EMS service center in Dallas
The unit does not start
1° Check the electrical connection and power socket
2° Check the fuses at the back of the unit:
First disconnect the mains plug
Fuses are housed within the power cord socket
1° Remove the power cord from the device
2° With the help of a small flat screwdriver, open the fuse-holder cover
3° Replace fuses only with the exact type required (refer to the "Technical Description" section)
4° If still not solved, contact the EMS service center in Dallas
Wireless pedal does not work
In the case is evident that the pedal remained pressed for longer than 10min, simply release the pedal and
power cycle the device. If not this case, the problem may have multiple causes. A step-by-step multiple
checks are required:
1° Switch-off the device and disconnect and reconnect the AIRFLOW
2° Perform a new pairing. This procedure is explained in the paragraph "Pairing a new pedal". Try again
3° Change the 2x AA lithium batteries and try again
4° If still not solved, contact the EMS service center in Dallas
Wired pedal does not work
1° Disconnect and reconnect the pedal. Check the cable for damage. Restart the device
2° If still not solved, contact the EMS service center in Dallas
No pressurization of the powder chamber
1° Check that your device is ON: at least 1 LED light should be ON
2° Check that the AIRFLOW cord system is well connected (full green mark on the lock actuator)
®
3° If still not solved, contact the EMS service center in Dallas
Powder chamber white light is BLINKING at pressurization attempt
Either the air line is not connected or there is not enough air pressure
1° Check the air line for no kinking and check the air compressor unit
2° Check air filter for cleanliness and replace if dirty
3° If still not solved, contact the EMS service center in Dallas
Powder chamber white light is BLINKING at depressurization
1° The handpiece could be clogged. Unclog with Easy Clean (see paragraph below)
2° AIRFLOW cord could be clogged. Dismount and clean the AIRFLOW
®
3° If still not solved, contact the EMS service center in Dallas
handpiece cord and clean the electric contacts
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® cord system. Try again
cord extremity
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