STEINEL professional Series Manual page 23

– Animals are moving in detection zone.
• Adjust zone or fit shrouds.
– Persons are being detected in adja-
cent rooms through thin walls.
• Reduce sensor reach.
– Wind is moving paper or plants in the
detection zone.
• Change detection zone.
– Sensor near Wi-Fi or other wireless
communication source.
• Install at least 2 m away from the
wireless communication source.
Sensor not responding to movement
quickly enough.
– Distance from sensor too far.
• Install additional sensors.
• Optimise sensor positioning.
– Reach setting insufficient
• Adjust reach.
Temperature level inexact.
– Calibration required.
• Enter correction factor via sensor
settings.
Sensor not connecting with the app.
– Bluetooth of the smartphone is disa-
bled or Bluetooth visibililty in the Smart
Remote App is disabled.
• Enable Bluetooth connection in
your smart phone or check for
visibilty in the Smart Remote App.
• In case Bluetooth visibilty is
disabaled disconnect sensor from
power for restart. Sensor will be
visible for 60 min.
Sensor randomly restarting
– Interference between Wifi and Bluetooth
of third party devices, e.g. Wifi routers.
• Change to a different network
setting in the sensor configuration
page.
 "6. Function and settings"
Detection by the True Presence
sensor is not as expected
– Room scanning was not sucessfull.
• Start the room scanning process
via the Smart Remote App.
Important:
During the room scanning process
the room must be vacant.
9. Disposal
Electrical and electronic equipment, acces-
sories and packaging must be recycled in
an environmentally compatible manner.
Do not dispose of electrical
and electronic equipment as
domestic waste!
EU countries only
Under the current European Directive on
Waste Electrical and Electronic Equip-
ment and its implementation in national
law, electrical and electronic equipment
no longer suitable for use must be
collected separately and recycled in an
environmentally compatible manner.
10. Conformity
STEINEL GmbH hereby declares that
the HF 360-2 IP / Hallway IP /
True Presence
conforms to Directive 2014/53/EU. The
full wording of the EU Declaration of
Conformity is available for downloading
from the following Internet address:
www.steinel.de
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