Checking An Email Server Connection - Epson ES-C380W User Manual

Required Settings for Scanning

Checking an Email Server Connection

1. Select the connection test menu.
❏ When setting up from Web Config:
Select the Network tab > Email Server > Connection Test > Start.
❏ When setting from the control panel:
Select Settings > Network Settings >Advanced > Email Server > Connection Check.
The connection test to the mail server is started.
2. Check the test results.
❏ The test is successful when the message Connection test was successful. is displayed.
❏ If an error is displayed, follow the instructions in the message to clear the error.
"Mail Server Connection Test References" on page 148
Click the link below for more details on using the "Scan to Email" feature.
"Scan to Email Feature Work Flow" on page 102
Mail Server Connection Test References
Message
SMTP server communication error.
Check the following. - Network
Settings
POP3 server communication error.
Check the following. - Network
Settings
An error occurred while connecting to
SMTP server. Check the followings. -
SMTP Server Address - DNS Server
An error occurred while connecting to
POP3 server. Check the followings. -
POP3 Server Address - DNS Server
SMTP server authentication error.
Check the followings. - Authentication
Method - Authenticated Account -
Authenticated Password
>
Registering an Email Server
This message appears when
❏ The scanner is not connected to a network
❏ SMTP server is down
❏ Network connection is disconnected while communicating
❏ Received incomplete data
This message appears when
❏ The scanner is not connected to a network
❏ POP3 server is down
❏ Network connection is disconnected while communicating
❏ Received incomplete data
This message appears when
❏ Connecting to a DNS server failed
❏ Name resolution for an SMTP server failed
This message appears when
❏ Connecting to a DNS server failed
❏ Name resolution for a POP3 server failed
This message appears when SMTP server authentication failed.
148
>
Checking an Email Server Connection
Cause