Quality Reporting Tool - Cisco 7961G User Manual

Quality Reporting Tool

Quality Reporting Tool
Your system administrator may configure your phone with the Quality Reporting Tool (QRT) to troubleshoot
performance problems. You can press QRT or Quality Reporting Tool to submit information to your system
administrator. Depending on configuration, use the QRT to:
• Immediately report an audio problem on a current call.
• Select a general problem from a list of categories and choose reason codes.
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
108
Troubleshooting