Transporting Your Interactive Whiteboard; Removing Permanent Marker Ink Stains - SMART Board SB640 Installation And User Manual

Chapter 4
Using and maintaining your interactive whiteboard
If erasing doesn't completely remove dry-erase ink marks, clean the writing surface with a household
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glass cleaner, such as Windex, daily, weekly or as required.
Remove excess dry-erase dust with a damp cloth before using a cleaner.
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Use dry-erase marker cleaner, such as Expo dry-erase cleaner, if you can still see marks after using a
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household glass cleaner.
Don't spray cleaner directly onto the screen's surface. Instead, spray a light amount of cleaner on a
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cloth and then gently wipe the screen.
Don't allow excess glass or whiteboard cleaner to flow into the crack between the lower frame and
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the writing surface, or into the pen tray slots.
Use isopropyl alcohol for stubborn stains and ghosting.
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TIP
For information on disinfecting your interactive whiteboard, see
Interactive Whiteboard.

Removing permanent marker ink stains

You can use a high-odor dry-erase marker to remove marks from a permanent marker, because dry-erase
ink contains solvents that can remove permanent ink. Cover the permanent ink with the dry-erase ink, and
then wipe with a soft cloth while the ink is still wet. If any trace of the ink remains, spray a cloth with a glass
or whiteboard cleaner and wipe the area clean.
TIP
When removing permanent marker ink, don't use low-odor or non-scented dry-erase markers, which
don't contain the appropriate solvents.

Transporting your interactive whiteboard

Save your original SMART Board interactive whiteboard packaging so that it's available if you need to
transport your interactive whiteboard. When required, repack your interactive whiteboard with as much of
the original packaging as possible. This packaging was designed with optimal shock and vibration
protection. If your original packaging is no longer available, you can purchase the same packaging directly
from your authorized SMART
If you prefer to use your own packaging materials, make sure that you adequately protect your interactive
whiteboard. Ship the unit in an upright position to deter shippers from placing heavy objects on it.
smarttech.com/kb/001414
reseller.
Disinfecting Your SMART Board
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