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SMART Board® M685ix2 Interactive whiteboard systems Configuration and user’s guide For model SBM685ix2...
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FCC warning This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio communications.
Important information Before you install and use your SMART Board® M685ix2 interactive whiteboard system, read and understand the safety warnings and precautions in this user’s guide and the included important information document. These safety warnings and precautions describe the safe and correct operation of your interactive whiteboard system and its accessories, helping you to prevent injuries and equipment damage.
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I M P O R T A N T I N F O R M A T I O N Two people are required to mount your SMART product because it may be too heavy for one person to safely maneuver. When you lift your interactive whiteboard, you and your assistant should stand on either side of the screen, supporting its weight at the bottom while balancing the top with your other hands.
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SMART Board interactive whiteboard. I M P O R T A N T The SMART Board M685ix2 interactive whiteboard system textless installation guide is also available online (smarttech.com/kb/170440). Make sure an electrical socket is near your SMART product and remains easily accessible during use.
I M P O R T A N T I N F O R M A T I O N Other precautions If you own a SMART product other than a SMART Board M685ix2 series interactive whiteboard system, refer to the warnings document that shipped with your product for relevant warnings and maintenance instructions.
Contents Important information Safety warnings, cautions and important information Environmental requirements Chapter 1: About your interactive whiteboard system SMART Board M685ix2 interactive whiteboard system features Included accessories Optional accessories Chapter 2: Installing your interactive whiteboard system Choosing a location Choosing a height...
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C O N T E N T S Appendix A: Remotely managing your system through a network interface Web page management Simple Network Management Protocol (SNMP) Appendix B: Remotely managing your system through an RS-232 serial interface Connecting your room control system to the SMART UX80 projector Projector programming commands Appendix C: Integrating other devices Video format compatibility...
Remote control Pens Optional accessories Hardware mounting kit Your SMART Board M685ix2 interactive whiteboard system combines the following components: SMART Board M600 series interactive whiteboard SMART UX80 projector Accessories and optional equipment This chapter describes the features of your interactive whiteboard and provides information about product parts and accessories.
When you use SMART software with your SMART Board M685ix2 interactive whiteboard system, you can write over any application in digital ink using a pen tray pen or your finger, and then save these notes for future reference and distribution.
C H A P T E R 1 About your interactive whiteboard system Other features of your interactive whiteboard include the following: Pen tray buttons that activate the pens’ colors and the on-screen keyboard, right-click, Orientation and Help functions A durable hard-coated surface that is optimized for projection and easily cleaned For more information about your SMART Board interactive whiteboard, see the SMART Board M600...
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C H A P T E R 1 About your interactive whiteboard system Remote management via network through an RJ45 cable Remote management via a serial RS-232 interface Connectivity for a second SMART UX80 projector in a dual interactive whiteboard system Self-protection timer for a hot re-strike of the projector lamp Protected cable routing through the projector housing and a cable cover that prevent tampering and clutter...
C H A P T E R 1 About your interactive whiteboard system Included accessories The following accessories are included with your interactive whiteboard system. Remote control The remote control enables you to control the system and set up your projector. Use the remote control to access menu options, system information and input selection options.
I M P O R T A N T The SMART Board M685ix2 interactive whiteboard system textless installation guide is also available online (smarttech.com/kb/170440). This chapter provides additional considerations and details for installing your interactive whiteboard system.
C H A P T E R 2 Installing your interactive whiteboard system Choosing a location Choose a location for your interactive whiteboard system that’s far from bright light sources, such as windows and strong overhead lighting. Bright light sources can cause distracting shadows on your interactive whiteboard and can reduce the contrast of the projected image.
C H A P T E R 2 Installing your interactive whiteboard system Routing the cables When connecting cables from the SMART UX80 projector to your interactive whiteboard, make sure that all cables pass between the two interactive whiteboard wall-mounting brackets and that the cables don’t rest on the wall-mounting brackets.
C H A P T E R 2 Installing your interactive whiteboard system Focusing the image Use the focus lever on the bottom of the SMART UX80 projector to focus the projected image. To focus and adjust the image Turn the focus lever clockwise or counterclockwise until the image is in focus. Aligning the image C A U T I O N Never touch the lens or the mirror with your hands or a brush.
C H A P T E R 2 Installing your interactive whiteboard system Use the mechanical adjustments described in the installation document and the image alignment screen to adjust the projected image size, shape and location so that you can see the full projected image clearly.
The 4-pin mini-DIN 5V/2A output provides power to SMART products only. N O T E S To connect your SMART Board M685 interactive whiteboard see the SMART Board M685ix2 interactive whiteboard system installation and cabling guide (smarttech.com/kb/170440). To connect accessories to your interactive whiteboard, refer to the documents included with the accessories and consult the SMART Support website (smarttech.com/support) for...
Chapter 3 Using your interactive whiteboard system Using your projector Using your remote control Using the remote control buttons Adjusting projector settings Using your interactive whiteboard This chapter describes the basic operation of your interactive whiteboard system and explains how to set up your remote control, retrieve system information, access the projector’s image adjustment options and integrate your interactive whiteboard system with peripheral devices.
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C H A P T E R 3 Using your interactive whiteboard system Using the remote control buttons The projector remote control enables you to access on-screen menus and change projector settings. Use the Power button on the remote control or pen tray to put the projector into Standby mode or to turn it on.
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C H A P T E R 3 Using your interactive whiteboard system N O T E The Mute, Volume Up and Volume Down buttons work only if there is an audio source connected to the projector for the selected video input source. Adjusting projector settings The remote control’s Menu button enables you to access the on-screen display to adjust the projector settings.
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C H A P T E R 3 Using your interactive whiteboard system Setting Notes V-Position Moves the vertical position of Don’t adjust this setting unless you’re advised the source video up or down to by SMART Support. from -5 to 5 (relative to the Apply this setting only after you make all projected image).
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C H A P T E R 3 Using your interactive whiteboard system Setting Notes 3D Format Displays the current 3D format Interleaved breaks down the image frame for (Interleaved or Under-over). each eye, alternately displaying a line of visual information from each frame.
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C H A P T E R 3 Using your interactive whiteboard system Setting Notes Aspect Ratio Adjusts the image output to The default is Fill Screen. Fill Screen, Match Input or Fill Screen produces an image that fills the 16:9. entire screen by stretching and scaling the source video to match the projector’s native resolution and aspect ratio.
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C H A P T E R 3 Using your interactive whiteboard system Setting Notes Opens a sub-menu that enables The defaults are as follows: USB Source you to select the video input on HDMI 1, USB 1 Select your projector and the USB HDMI 2, Disabled (no associated USB receptacle on the ECP (if input)
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C H A P T E R 3 Using your interactive whiteboard system Setting Notes MAC Address Displays the projector’s MAC address in xx-xx-xx-xx-xx-xx format. Group Name Displays the projector’s You can set the projector’s workgroup name workgroup name as set by an using the remote management features (see administrator (maximum 12 Remotely managing your system through a...
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C H A P T E R 3 Using your interactive whiteboard system Setting Notes Input Displays the currently displayed video input source (VGA, HDMI1, HDMI2 or None). Resolution Displays the projector’s most If there is no current video input source signal, recently detected video source this setting displays the last known source signal resolution and refresh...
C H A P T E R 3 Using your interactive whiteboard system Using your interactive whiteboard For information about how to use your interactive whiteboard, refer to the SMART Board M600 series interactive whiteboard user's guide (smarttech.com/kb/170410). When you connect your SMART Board interactive whiteboard to a computer with SMART software, you can access the full capabilities of your interactive whiteboard.
Resetting the lamp hours Replacing the remote control battery This chapter includes methods for properly cleaning and preventing damage to your SMART Board M685ix2 interactive whiteboard system. Maintaining your interactive whiteboard With proper care, your SMART Board interactive whiteboard will provide years of trouble-free service.
C H A P T E R 4 Maintaining your interactive whiteboard system The digital cameras located in the corners of the frame are protected from dust and dirt by windows. In extremely dusty environments, spray a household, alcohol-free glass cleaner, such as Windex®...
C H A P T E R 4 Maintaining your interactive whiteboard system Cleaning the projector W A R N I N G Cleaning a wall-mounted projector can result in a fall or injury. Use caution when climbing a ladder. C A U T I O N Before you clean the projector, press the Power button twice on the remote control to put...
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C H A P T E R 4 Maintaining your interactive whiteboard system W A R N I N G Replace the lamp when the projector displays its lamp life warning message. If you continue to use the projector after this message appears, the lamp can shatter or burst, scattering glass throughout the projector.
C H A P T E R 4 Maintaining your interactive whiteboard system Resetting the lamp hours After you replace the lamp module, you need to access the projector service menu and reset the lamp hours. To prevent accidental errors, only a system administrator should perform this procedure. N O T E Always reset the lamp hours after you replace the lamp, because lamp service reminders are based on the current hours of use.
C H A P T E R 4 Maintaining your interactive whiteboard system Replacing the remote control battery Follow this procedure to replace the remote control battery. W A R N I N G Reduce the risk associated with a leaking battery in the projector’s remote control by following these practices: Use only the specified CR2025 coin-cell battery.
Chapter 5 Troubleshooting your interactive whiteboard system Before you start Locating status lights Locating serial numbers Determining you interactive whiteboard system’s status Resolving interactive whiteboard issues Resolving operation issues Resolving projector issues Resolving projector errors Your projector stops responding The “Projector Overheated”, “Fan Failure”, “Lamp Failure” or “Color Wheel Failure” message appears The “Lamp Failure”...
C H A P T E R 5 Troubleshooting your interactive whiteboard system This chapter provides basic troubleshooting information for your interactive whiteboard system. For issues not covered in this chapter, consult the SMART Support website (smarttech.com/support) or contact your authorized SMART reseller (smarttech.com/where). Before you start Before you troubleshoot your interactive whiteboard system or contact SMART Support or your authorized SMART reseller for assistance, you need to do the following:...
C H A P T E R 5 Troubleshooting your interactive whiteboard system Locating serial numbers The SMART Board M685 interactive whiteboard serial number is located on the lower-right edge of the frame, as well as on the back of the interactive whiteboard. For more information, see the SMART Board M685 interactive whiteboard user's guide (smarttech.com/kb/170410).
C H A P T E R 5 Troubleshooting your interactive whiteboard system For the locations of serial numbers on other components and accessories, see smarttech.com/support. Determining you interactive whiteboard system’s status Use the following table to determine the status of your interactive whiteboard system. Pen tray Select Projected Touch and pen...
C H A P T E R 5 Troubleshooting your interactive whiteboard system Pen tray Select Projected Touch and pen Status and related button status image control troubleshooting Projector Projector light Power light Service light Solid green None There’s an issue with the connections between the interactive whiteboard and the other components of the system.
C H A P T E R 5 Troubleshooting your interactive whiteboard system Reset the interactive whiteboard system by disconnecting the power cable from the wall outlet and then connecting it. If necessary, complete additional troubleshooting with the guidance of SMART Support using SMART Board Diagnostics.
C H A P T E R 5 Troubleshooting your interactive whiteboard system 4. Disconnect the power cable from the power outlet, and then wait at least 60 seconds. 5. Connect the power cable, and then turn on the projector. 6.
C H A P T E R 5 Troubleshooting your interactive whiteboard system 5. If the previous steps don’t resolve the issue, disconnect the power cable and then contact your authorized SMART reseller. Resolving image issues To resolve common image issues, complete the following tasks: Ensure the computer or other video source is on and set to display a resolution and refresh rate supported by the projector (see Video format compatibility on page 77).
C H A P T E R 5 Troubleshooting your interactive whiteboard system Partial, scrolling or incorrectly displayed image N O T E This procedure may vary depending on your version of Windows® operating system or Mac OS X operating system software and your system preferences. The following procedures apply to Windows 7 operating systems and Mac OS X 10.8 operating system software.
C H A P T E R 5 Troubleshooting your interactive whiteboard system 2. Configure the display mode of your computer’s graphics card to make it compatible with the projector. Refer to your computer’s manual for more information. 3. Optionally, reset the projector as described in Resetting the projector on page 42 to adjust the frequency and tracking to their original values.
C H A P T E R 5 Troubleshooting your interactive whiteboard system The projector image can slip if the projector is moved often or installed in a location prone to vibration, such as next to a heavy door. Follow these precautions to help prevent the image from becoming misaligned: Make sure that the installation wall is plumb and square and doesn’t move or vibrate excessively.
C H A P T E R 5 Troubleshooting your interactive whiteboard system Press the Mute button on the projector’s remote control, and if Audio Mute is on, turn it off. Use the projector’s remote control to ensure that the volume isn’t at the lowest setting. If you’re using an external audio system, ensure that your speaker or audio system is on and that the volume is turned up.
C H A P T E R 5 Troubleshooting your interactive whiteboard system 3. If you still don’t have network access, contact your network administrator. If your administrator is unable to resolve the issue, contact your authorized SMART reseller. Accessing the service menu C A U T I O N To prevent tampering or unintentional changes, only system administrators should access the service menu.
C H A P T E R 5 Troubleshooting your interactive whiteboard system Resetting the projector At some point during troubleshooting, you might need to reset all projector settings. I M P O R T A N T This action is irreversible. To reset all projector settings 1.
Password settings Simple Network Management Protocol (SNMP) Crestron® RoomView® This chapter includes detailed instructions on how to remotely manage your SMART Board M685ix2 interactive whiteboard system settings through a network interface. Web page management You can access advanced setup features via the projector’s web page. This web page enables you to manage the projector from a remote location using any computer connected to your intranet.
A P P E N D I X A Remotely managing your system through a network interface Accessing web page management Before you can access the web page, connect your projector to the network, and then enable the projector’s network functions using the projector’s menu. An IP address appears on the on-screen display.
A P P E N D I X A Remotely managing your system through a network interface Control panel This menu enables you to manage the projector audio and video status, alerts and appearance using an Internet browser. N O T E Image Adjustment settings displays only settings applicable to the active video source.
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A P P E N D I X A Remotely managing your system through a network interface Submenu setting Description White Peaking Adjusts the image color brightness from 0 to 10 while providing more vibrant white shades. A value closer to 0 creates a natural image and a value closer to 10 enhances brightness.
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A P P E N D I X A Remotely managing your system through a network interface Submenu setting Description Aspect Ratio Adjusts the image output to Fill Screen, Match Input or 16:9. Fill Screen produces an image that fills the entire screen by stretching and scaling.
A P P E N D I X A Remotely managing your system through a network interface Submenu setting Description Emergency Alert Turns the on-screen alert broadcast message on or off. When enabled, this message displays over the current projected image. Displays an on-screen emergency notification message (maximum Alarm Message / Alert 60 characters).
A P P E N D I X A Remotely managing your system through a network interface Network settings This menu allows you to use or not use Dynamic Host Control Protocol (DHCP) and to set the network-related addresses and names when DHCP is not used. Submenu setting Description DHCP...
A P P E N D I X A Remotely managing your system through a network interface Submenu setting Description TRAP Destination Address Displays or allows you to set the IP address of the network’s SNMP TRAP manager in values between 0.0.0.0 and 255.255.255.255. The TRAP destination address is the IP address of the computer assigned to handle unsolicited data generated by SNMP TRAP events generated by the projector, such as power state changes,...
A P P E N D I X A Remotely managing your system through a network interface Submenu setting Description Alert Condition Sends e-mail alerts whenever the following conditions occur. Select the settings you want, and then click Submit. Over Temperature Fan Failure: DMD Fan Failure: System Fan Failure: Blower...
A P P E N D I X A Remotely managing your system through a network interface Simple Network Management Protocol (SNMP) Your projector supports a list of SNMP commands as described in the management information base (MIB) file. You can download this file by browsing to smarttech.com/software and clicking the MIB file's link in the Hardware section for the SMART UX80 projector.
Advanced display controls 3D function controls Adjusting projector settings This appendix includes detailed instructions on how to set up your computer or room control system to remotely manage your SMART Board M685ix2 interactive whiteboard system settings through an RS-232 serial interface. smarttech.com/kb/170548...
A P P E N D I X B Remotely managing your system through an RS-232 serial interface Connecting your room control system to the SMART UX80 projector By connecting a computer or room control system to the RS-232 serial interface of the SMART UX80 projector, you can select video inputs, start up or shut down your interactive whiteboard system and request information such as projector lamp use, current settings and network addresses.
A P P E N D I X B Remotely managing your system through an RS-232 serial interface continue. The room control feature of the projector is always on. To configure your computer’s serial interface 1. Turn on your computer, and then start your serial communications program or terminal emulation program.
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A P P E N D I X B Remotely managing your system through an RS-232 serial interface Command Control basics Commands the projector to exit Standby mode, to ignite the lamp and to begin projecting an image. Commands the projector to stop projecting an image, to cool down the lamp and to enter Standby mode.
A P P E N D I X B Remotely managing your system through an RS-232 serial interface Power state controls These commands put the projector in and out of Standby mode and request the projector’s current power state. The projector’s power state determines whether certain commands are available at that time.
A P P E N D I X B Remotely managing your system through an RS-232 serial interface Display controls These commands control the video display of the projector. Usable command Property Valid values Notes by power state Standby / idle videoinputs Returns a text list of The default SMART UX80...
A P P E N D I X B Remotely managing your system through an RS-232 serial interface Audio controls These commands control the audio of the projector. Usable command by Property Valid values Notes power state Standby / idle •...
A P P E N D I X B Remotely managing your system through an RS-232 serial interface System controls These commands control the integration properties of the projector. Usable command Property Valid values Notes by power state Standby / idle •VGA# [# range of 1~5] set or get set or get...
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A P P E N D I X B Remotely managing your system through an RS-232 serial interface Usable command Property Valid values Notes by power state Standby / idle • smart (default) set or get startupscreen Chooses what splash screen •...
A P P E N D I X B Remotely managing your system through an RS-232 serial interface Service and support controls These commands control the integration properties of the projector. Usable command by Property Valid values Notes power state Standby / idle modelnum...
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A P P E N D I X B Remotely managing your system through an RS-232 serial interface Usable command by Property Valid values Notes power state Standby / idle resolution last known video input resolution in the format of ###x###@##Hz or ###i/p •...
A P P E N D I X B Remotely managing your system through an RS-232 serial interface Network controls These commands control the integration properties of the projector. Usable command Property Valid values Notes by power state Standby / idle •...
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A P P E N D I X B Remotely managing your system through an RS-232 serial interface Usable command Property Valid values Notes by power state Standby / idle set or get groupname [text string] These properties aren’t used by any of the projector functions.
A P P E N D I X B Remotely managing your system through an RS-232 serial interface Advanced display controls These commands control the integration properties of the projector. Usable command by Property Valid values Notes power state Standby / idle •...
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A P P E N D I X B Remotely managing your system through an RS-232 serial interface Usable command by Property Valid values Notes power state Standby / idle set or get vposition Numeric value. Range: Automatically detected from -5~5 current video source.
A P P E N D I X B Remotely managing your system through an RS-232 serial interface 3D function controls Us these commands to select the 3D function. Usable command Property Valid values Notes by power state Standby / idle •...
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A P P E N D I X B Remotely managing your system through an RS-232 serial interface Setting Notes Frequency Adjusts the display data The default is 0. frequency of the projected This setting applies to VGA inputs only. image from -5 to 5 to match the frequency of your computer’s graphics card.
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A P P E N D I X B Remotely managing your system through an RS-232 serial interface Setting Notes Audio menu Volume Adjusts the projector’s volume The default is 0. amplification from -20 to 20. Mute Mutes the projector’s audio The default is off.
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A P P E N D I X B Remotely managing your system through an RS-232 serial interface Setting Notes Auto Power Off Sets the length of the auto The default is 120 minutes. (minutes) power-off countdown timer The timer begins to count down when the between 1 and 240 minutes.
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A P P E N D I X B Remotely managing your system through an RS-232 serial interface Setting Notes Startup Screen Selects the type of startup This screen displays when the projector lamp screen (SMART, Capture User is starting and a video source signal isn’t Startup Screen, Preview displayed.
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A P P E N D I X B Remotely managing your system through an RS-232 serial interface Setting Notes DHCP Displays the status of the The default is on. network’s Dynamic Host On enables a DHCP server on the network to Configuration Protocol (DHCP) automatically assign an IP address to the as On or Off.
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A P P E N D I X B Remotely managing your system through an RS-232 serial interface Setting Notes Projector Name Displays the projector’s name You can set the projector’s name using the as set by an administrator remote management features (see Remotely (maximum 12 characters).
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A P P E N D I X B Remotely managing your system through an RS-232 serial interface Setting Notes Firmware Displays the projector’s digital Version display processor (DDP) firmware version in x.x.x.x format. MPU Version Displays the projector microprocessor unit (MPU) firmware version in x.x.x.x format.
HD and SD signal format compatibility Video system signal compatibility Connecting peripheral sources and outputs This appendix provides information on integrating your SMART Board M685ix2 interactive whiteboard system with peripheral devices. Video format compatibility Your projector has a native video format and various video format compatibility modes. You can change image appearances for certain formats and compatibilities.
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A P P E N D I X C Integrating other devices Video format compatibility The following tables list the projector’s compatible VESA RGB video formats by resolution, which you can adjust by using the aspect ratio commands described in Adjusting projector settings on page Resolution Mode Aspect ratio...
A P P E N D I X C Integrating other devices Resolution Mode Aspect ratio Refresh rate (Hz) “Match Input” appearance 1280 × 1024 SXGA3 75 75.025 Pillarbox 1280 × 1024 SXGA3 85 85.024 Pillarbox 1400 × 1050 SXGA+ 59.978 Pillarbox 1600 ×...
A P P E N D I X C Integrating other devices Video system signal compatibility The following tables list the projector’s video system signal compatibility delivered over HDMI video connectors, which you can adjust by using the aspect ratio commands described in Adjusting projector settings on page 68.
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2. Switch input sources to the peripheral device by pressing the Input button on the remote control. To connect a laptop to a SMART Board M685ix2 interactive whiteboard system 1. Connect a USB cable from the laptop to the appropriate USB port on the back of the pen tray.
Appendix D Remote control code definitions IR signal format: NEC1 Repeat Vendor code Key code format Byte 1 Byte 2 Byte 3 Byte 4 Input Power ( ) Menu Up ( ) Left ( ) Enter ( ) Right ( ) Down ( ) Hide Volume up ( )
Appendix E Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment and Battery regulations (WEEE and Battery Directives) Electrical and electronic equipment and batteries contain substances that can be harmful to the environment and to human health.
Index document cameras 80-81 dust iv DVDs 80 3.5 mm audio connectors 11 3D support 68 e-mail alerts 50 electrostatic discharge iv accessories emergency alerts 48 included 5 emissions iv optional 5 environmental requirements iv alarms 48 aspect ratios 3, 18, 47, 71, 77-80 audio 59 controlling volume of 45 muting 14...
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I N D E X choosing a location 8 peripheral sources 80 interactive whiteboard pillarboxing 78-79 about 2 power 12, 45, 48, 55, 57-58, 60, 62, 64, 66 indicators and controls of 33 projector maintaining 23 about 3 using 22 adjusting settings for 15, 68 IP address 19, 44, 49, 73 adjusting the image of 10...
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I N D E X SMART Board interactive whiteboard See interactive whiteboard SMART UX80 projector See projector zoom 46 SMTP 50 SNMP 49, 52 sound See audio startup screen 47 subnet mask 19, 49, 73 SVGA support 78 SXGA support 78 temperatures, operating and storage iv transportation 42 TRAP destination address 50 troubleshooting 29...
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