Broadcasting Messages; Busy Coverage Mode; Call Services - Panasonic KX-TVA50 Feature Manual

Voice processing system
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d.
A Custom Service or Personal Custom Service option is set to transfer callers to Automated Attendant
service (see 2.1.8 Personal Custom Service or 2.4.4 Custom Service in the Programming Manual).
e.
A subscriber transfers the caller to Automated Attendant service.
Programming Manual References
2.4.3.1 Automated Attendant

2.2.4 Broadcasting Messages

Description
Allows the System Manager to deliver the same message to all VPS subscribers' mailboxes simultaneously.
Broadcast Messages have priority over other regular or urgent messages during playback, but otherwise are
treated like regular messages. They are not treated as "Urgent" messages; if "Only Urgent Messages" is
selected as the Notification Type in the Notification Schedule, the Message Waiting Notification is not activated
when a Broadcast Message is received.
Conditions
This feature is only available for the System Manager.
Manager's Manual References
2.7 Broadcasting Messages

2.2.5 Busy Coverage Mode

Description
Specifies how the VPS will handle calls to an operator when the line is busy. The Busy Coverage options that
are available include: Hold, No Answer Coverage, Call Waiting, and Disconnect Message.
Programming Manual References
"Busy Coverage Mode" in 2.4.3.2 Operator Service No. 1, 2, and 3

2.2.6 Call Services

Description
Include a series of both incoming and outgoing call services.
Incoming Call Services: Automated Attendant service, Voice Mail service, Interview service, Custom Service.
Outgoing Call Services: Message Waiting Notification and External Message Delivery.
Programming Manual References
2.3.1.1 Call Service
Document Version 3.0 2010/06
2.2.6 Call Services
Feature Manual
15

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