Table of Contents
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Appendix I Troubleshooting
Overview
The MK22X0 troubleshooting is provided in three sections:
•
Troubleshooting on page I-2
•
OS Upgrade Troubleshooting on page I-6
•
MK22X0 Version Information on page I-7
Troubleshooting Notes
When configuring the MK22X0 System Menu screens, save and reboot the MK22X0 to apply the changes. To save
some Control Panel changes across cold boot cycles, on the MK22X0, select
(see
Control Panel Configuration Parameters on page
Troubleshooting
•
MK22X0 does not turn on on page I-2
•
MK22X0 appears to lock up upon bootup on page I-2
•
MK22X0 does not respond to polls from the host computer on page I-2
•
MK22X0 does not send data to host computer on page I-3
•
Web Kiosk Software Suite does not work after making changes to the MK22X0 on page I-3
•
Scanner does not recognize configuration bar codes on page I-3
•
Parameter changes made using System Menu were not retained after the MK22X0 was re-booted on page
I-3
Reg file values are not copied into the Registry at boot time on page I-3
•
The screen does not respond to pen input on page I-3
•
•
AirBeam fails to start; abstart.exe crashed at boot up on page I-3
•
Need to determine a device MAC address on page I-3
offers troubleshooting scenarios for the MK22X0.
provides OS upgrade troubleshooting scenarios for the MK22X0.
describes how to identify the MK22X0 version.
3-23).
Start > Programs > Save Configuration
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Table of Contents
Troubleshooting
