Getting to know the EZ Connect app ........................4 Chapter 2: Before installation ..............................4 Create a soft install ..............................4 Use the app to pair with your EZ Connect ....................... 5 Next steps ................................5 Important .................................. 6 Positioning your receiving unit ..........................6 Placing your inside antenna .............................
The inside antenna is aimed towards the cell tower area signal is most needed 1.4 EZ Connect app Available on the Google Play and Apple app store. Search SC-EZConnect and download SureCall’s EZ Connect app for easy installation. pg. 3...
SureCall EZ Connect Getting to know the EZ Connect app Using the app to wirelessly connect to your booster provides you with real-time feedback while positioning both components of your booster system. Once you’ve creating a ‘soft install’ (see page 4), use feedback shown on the app to find the best placement for your receiving unit and inside antenna.
Next you will be fine tuning the exact location and position of the components using some general guidelines provided below and by reading the feedback you see on the SureCall app on your phone. Once you’ve confirmed optimum placement for both components, choose the install method that suits the locations you identified.
Note the most important factors which determine your system performance. FIRST: Capture the best possible signal with the receiving unit Your EZ Connect performance is largely determined by the signal received by the receiving unit. Make sure that you receive reliable signal where your receiving unit is placed (indicated in your SureCall app).
Page 7
Your receiving unit will need to be installed outside if – • Your best inside signal measurement is less than ‘Good’ • 30 ft of separation cannot be achieved between the two units Caution: Do not permanently affix any components until your EZ Connect installation has been tested. pg. 7...
At least 30 ft of separation is needed when placing the receiving unit inside. • Use the SureCall App to help you find the best location. The app will indicate if enough separation has been achieved between the components. It is important to identify a place with adequate separation to achieve optimal system performance.
SureCall EZ Connect CHAPTER 3: INSTALLATION 3.1 Receiving unit installation Multiple mounting options are provided: Roof mount (recommended), wall mount and window mount Receiving unit - Front Receiving unit - Back View View Wall mount hardware Window mount adhesive Roof Pole mount hardware...
To roof mount your receiving unit, ensure that the mounting area has at least a 12-inch radius clear of obstructions and other radiating elements and orient the unit with the cable at the bottom and SureCall logo aiming towards your nearest tower.
SureCall logo aiming towards your nearest tower and away from your inside antenna. The receiving unit should be placed outside with line of sight to the tower Please note: Be sure to provide enough separation from inside antenna - at least 25 ft.
12-inch radius clear of obstructions. Note the cable should be oriented as shown with Adhesive for window the cable at the bottom hanging down and the side with SureCall logo aiming outside mount option towards your nearest tower. Also note, it should aim away from your inside antenna.
SureCall EZ Connect 3.2 Inside antenna installation Choose to set on a desktop or mount to a wall. Ensure the antenna is placed vertically with the cable pointing down for the best performance. Inside antenna -- front side Inside antenna -- back side Option 1: Set inside antenna on a desktop Place inside antenna on a desktop surface.
To wall mount your receiving unit, ensure that the vertical mounting area has at least a 12-inch radius clear of obstructions and other radiating elements with the cable at the bottom and SureCall logo aiming towards the area you need signal. Wall mount hardware Cover plate Inside antenna - Back view.
CHAPTER 5: TROUBLESHOOTING The EZ Connect is designed to provide a simple installation process and will indicate it's working properly by a green light found on the power injector. If the booster isn't receiving enough power or isn't working properly, the LED light on the power supply will be red instead of green.
SureCall EZ Connect CHAPTER 6: PRODUCT SPECIFICATIONS Name EZ Connect Model: SC-EZ-Connect Certifications: RSN-EZCONNECT FCC (North America) Type Single band Bands supported UPLINK (776-787 MHz) System gain (dB) Active gain (dB) 10 ft cable signal loss (dB) 30 ft cable signal loss (dB)...
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 6.2 Trademarks SureCall is a registered trademark of SureCall Inc. All other trademarks and product names mentioned herein are the property of their respective owners. The information contained herein is subject to change without notice.
SureCall warrants to the Buyer that each of its products, when shipped, will be free from defects in material and workmanship, and will perform in full accordance with applicable specifications. The limit of liability under this warranty is, at SureCall’s option, to repair or replace any product or part thereof which was purchased up to THREE YEARS.
Page 19
SureCall EZ Connect SureCall has made a good faith effort to ensure the accuracy of the information in this document and disclaims the implied warranties of merchantability and fitness for a particular purpose and makes no express warranties, except as may be stated in its written agreement with and for its customers.
Page 20
SureCall 48346 Milmont Drive Fremont, California 94538, USA 888.365.6283 www.surecall.com...
Need help?
Do you have a question about the EZ Connect and is the answer not in the manual?
Questions and answers