Microtek ArtixScan DI 3130c Start Here Manual page 10

Problems?
The LED on the scanner cover indicates the status of the scanner.
Green On: Ready to scan.
Flashing Green: Scanning.
Red: Scanning errors happens.
Off: Scanner is off.
First, make sure that you have followed Steps 1 to 4 as described in this guide (unpack,
install, connect). Then if your problem is listed here, try the suggested solution.
1. No light comes on when the scanner is turned on.
Make sure your scanner is connected to your computer and plugged into a power
source.
2. The Add/Remove Hardware Wizard appears on your screen.
Click the "Cancel" button and close the ScanWizard DI Control Panel. Disconnect
the Hi-Speed USB cable from the back of your computer, and refer to the installation
instructions in this guide or the ArtixScan DI 3130c User's Manual.
3. When trying to scan, an error message appears on your screen that reads, "Can't Find
Scanners".
Make sure your scanner is connected to your computer and plugged into a power
source (see Step 4).
Uninstall and reinstall the ScanWizard DI software.
4. After clicking scan, a blank screen appears.
Uninstall and reinstall the ScanWizard DI software.
5. When trying to scan, an error message appears on your screen that reads, "Code -206,
ADF paper jam or roller failure."
Click OK first; then open the scanner cover, as illustrated in the pervious section "Fixing
Paper Jams".
• If the problem is occurring from a paper jam, follow the procedures laid out in the
"Fixing Paper Jams" section of this guide.
• If the problem is occurring from situations other than a paper jam, follow the
procedures laid out in the "Position Documents" section.
Finally, close the scanner cover and restart scanning.
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LED