Maintenance And Service; Cleaning; Contacting Customer Support - R&S RT-ZC30 User Manual

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R&S RT-ZC30
5

Maintenance and service

If service or calibration is needed, contact your Rohde & Schwarz service center.
Return a defective product to the Rohde & Schwarz service center for diagnosis
and exchange.
5.1

Cleaning

1. Discharge any static electricity at your hands before cleaning the facing surfa-
ces of the sensor head.
Thus, you ensure that no high voltage caused by static electricity is applied to
the product. Application of a high voltage can damage the internal Hall ele-
ments or circuitry. You can attract static electricity to your hands by touching a
nearby metal object.
2. Clean the outside of the product using a soft cloth moistened with either distil-
led water or isopropyl alcohol. Keep in mind that the casing is not waterproof.
Note: Do not use cleaning agents. Solvents (thinners, acetone), acids and
bases can damage the labeling or plastic parts.
3. Dry the product completely before using it.
5.2

Contacting customer support

Technical support – where and when you need it
For quick, expert help with any Rohde & Schwarz product, contact our customer
support center. A team of highly qualified engineers provides support and works
with you to find a solution to your query on any aspect of the operation, program-
ming or applications of Rohde & Schwarz products.
Contact information
Contact our customer support center at www.rohde-schwarz.com/support, or fol-
low this QR code:
User Manual 1409.7872.02 ─ 04
Maintenance and service
Contacting customer support
27