Page 1: Table Of Contents
Large Format Printer Series Basic Guide Preface Safety Precautions............2 Manuals for this printer........... 6 Handling Paper Handling rolls..............12 Handling sheets............25 Stacker................29 Consumables and Maintenance Ink Tanks............... 37 Printheads..............48 Maintenance Cartridge..........54 Cleaning the Printer............59 Printer Parts Operations and Display Screen........
Page 2: Preface
Safety Precautions iPF850 Series Preface Preface Safety Precautions Safety Precautions Safety Precautions ............................2 Legal Notices ..............................4 Safety Precautions Safety Precautions Follow the warnings and precautions below to use the printer safely. Do not perform any operations or procedures other than as described in this manual.
Page 3: Moving The Printer
• If the printer emits smoke or strange odors, continuing to use the printer may cause a fire or electrical shock. Switch the printer off immediately and remove the power plug from the power outlet. Contact your Canon dealer Warning or support center.
Page 4: Legal Notices
Power button immediately to switch the printer off, unplug the printer power cable from the outlet, and then contact your Canon dealer or support center. If you continue to use the printer, this could cause a fire or electrical shock.
Page 5 Included battery contains Perchlorate Material - special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for detail. Trademarks • Canon, the Canon logo, and imagePROGRAF are trademarks or registered trademarks of CANON INC. • Microsoft is a registered trademark of Microsoft Corporation. •...
Page 6: Manuals For This Printer
Manuals for this printer iPF850 Series Manuals for this printer Manuals for this printer Manuals for this printer ............................. 6 To view the User's Guide or Paper Reference Guide ..................6 About This User Manual ..........................10 Manuals for this printer Manuals for this printer This printer has the following manuals.
Page 7 Series To view the User's Guide or Paper Reference Guide Right-click the printer, and then click Properties (or Printer Properties). Click Preferences (or Printing Preferences) to display the Printing Preferences dialog box with the printer name added to the title.
Page 8 To view the User's Guide or Paper Reference Guide iPF850 Series To display User's Guide, click User's Guide. Alternately, to display Paper Reference Guide, click Paper Reference Guide. • Mac OS The basic instructions for displaying the User's Guide or Paper Reference Guide from imagePROGRAF Print- monitor are as follows.
Page 9 Series To view the User's Guide or Paper Reference Guide Click Utility. Click Open Printer Utility. Click Support. Basic Guide...
Page 10: About This User Manual
About This User Manual iPF850 Series Click the User Manual button. To display User's Guide, click User's Guide. Alternately, to display Paper Reference Guide, click Paper Reference Guide. About This User Manual About This User Manual • Symbols The following symbols are used in this user manual to indicate safety information and explanations on restric- tions or precautions in use.
Page 11 Series About This User Manual Keyboard keys Example: Press the Tab key. • Cross-reference Other pages or manuals that provide related information are indicated as follows in this user manual. Cross-reference in the same user manual Example: see "Menu Structure."...
Page 12: Handling Paper Handling Rolls
Attaching the Roll Holder to Rolls iPF850 Series Handling Paper Handling Paper Handling rolls Handling rolls Attaching the Roll Holder to Rolls ........................12 Loading Rolls in the Printer ..........................15 Removing the Roll from the Printer ........................21 Attaching the Roll Holder to Rolls Attaching the Roll Holder to Rolls When printing on rolls, attach the Roll Holder to the roll.
Page 13 Series Attaching the Roll Holder to Rolls • When handling the roll, be careful not to soil the printing surface. This may affect the printing quality. We recom- mend wearing clean cloth gloves when handling rolls to protect the printing surface.
Page 14 Attaching the Roll Holder to Rolls iPF850 Series When using a 3-inch paper core, align the tips (a) of 3- Inch Paper Core Attachment #1 with the holes (b) of the Roll Holder and insert it firmly. With the edge of the roll paper facing forward as shown, insert the Roll Holder from the right of the roll.
Page 15: Loading Rolls In The Printer
Series Loading Rolls in the Printer • 2-Inch Paper Core Attachment Insert the Holder Stopper from the left in the Roll Holder as shown. Holding it at the position shown (b), push it firmly in until the flange (a) of the Holder Stop- per touches the roll.
Page 16 Loading Rolls in the Printer iPF850 Series Loading rolls in the Roll 1 (Upper) holder Press the Load button. Press ▲ or ▼ to select Roll 1 (Upper), and then press the OK button. • If any cut sheet has been fed, or roll paper that will not be used has been fed from Roll 1 (Upper), a message is shown requesting you to remove it.
Page 17 Series Loading Rolls in the Printer • Be careful not to drop the roll and hurt yourself when loading it. • Be careful not to pinch your fingers between the Roll Holder shaft (a) and the guide grooves (b) when Caution loading rolls.
Page 18 Loading Rolls in the Printer iPF850 Series • When lowering the Ejection Guide, lower it slowly. If the Ejection guide is lowed forcefully, Important the Ejection Supports (a) may hit the roll and scratch the printing surface. Close the Top Cover.
Page 19 Series Loading Rolls in the Printer Press the Load button. Press ▲ or ▼ to select Roll 2 (Lower), and then press the OK button. • If any cut sheet has been fed, or roll paper that will not be used has been fed from Roll 2 (Lower), a message is shown requesting you to remove it.
Page 20 Loading Rolls in the Printer iPF850 Series Pull out the roll evenly on both ends and insert it in the Paper Feed Slot (a). Advance the roll until the buzzer sounds. • Be careful not to soil the printing surface of roll paper as you insert it in the slot. This may affect the printing quality.
Page 21: Removing The Roll From The Printer
Series Removing the Roll from the Printer ManageR- Barcodes Printer Operation After the Paper is Fed emainRoll Not prin- A menu for selection of the type and length of paper is shown on the Display Screen. Press ▲ or ▼ to select the type and length of paper loaded, and then press the OK button.
Page 22 Removing the Roll from the Printer iPF850 Series Open the Top Cover and lift the Ejection Guide. Using both hands, rotate the Roll Holder in the direc- tion of the arrow to rewind the roll. Holding the Roll Holder flange (a), remove the holder from the Roll Holder Slot.
Page 23 Series Removing the Roll from the Printer • To load new paper in the printer at this point, see "Loading Rolls in the Printer." P.15 ➔ • Clean inside the top cover before loading paper. Note (See "Cleaning Inside the Top Cover.") P.59...
Page 24 Removing the Roll from the Printer iPF850 Series Using both hands, rotate the Roll Holder in the direc- tion of the arrow to rewind the roll. Remove the Roll Holder from the Roll Holder Slot. • For instructions on removing the Roll Holder from rolls, see "Removing the Roll Holder from Rolls."...
Page 25: Handling Sheets
Series Loading Sheets in the Printer Handling sheets Handling sheets Loading Sheets in the Printer .......................... 25 Removing Sheets ............................28 Loading Sheets in the Printer Loading Sheets in the Printer Follow these steps to load sheets in the printer.
Page 26 Loading Sheets in the Printer iPF850 Series Lift the Release Lever and open the Top Cover. • Do not touch the Linear Scale (a), Carriage Shaft (b), or Ink Tube Stabilizer (c). Touching Important these parts may damage them. With a sheet lengthwise and printing-side up, insert it between the Platen (a) and the Paper Retainer (b).
Page 27 Series Loading Sheets in the Printer When inserted, sheets are automatically held by suction against the Platen. • Load a sheet so that it is parallel to the Paper Alignment Line at right (c). Loading paper askew will cause an error.
Page 28: Removing Sheets
Removing Sheets iPF850 Series Removing Sheets Removing Sheets Remove sheets from the printer as follows. On the Tab Selection screen of the Control Panel, press ◀ or ▶ to select the Paper tab ( • If the Tab Selection screen is not displayed, press the Menu button.
Page 29: Stacker
Series Stacker Stacker Stacker Stacker ................................29 Installing and Removing the Stacker On the Printer ..................30 Ejecting to the Stacker ............................ 34 Ejecting to the Output Stacker ........................35 Stacker Stacker The Stacker can be used in two different positions depending on the ejection method.
Page 30 Installing and Removing the Stacker On the Printer iPF850 Series • When performing work between the Stacker and printer, such as when replacing the paper, take care that your feet do not get caught on the cables. Caution • When moving the Stacker, move it by holding the Stacker outer frame (b) with the canopy (a) closed. Moving it by holding any other location may cause injuries or damage to the stacker.
Page 31 Series Installing and Removing the Stacker On the Printer Turn the printer on. Check that the Stacker Canopy (a) and Output Stacker (b) are closed, and then unlock all of the casters on the stacker stand. O F F...
Page 32 Installing and Removing the Stacker On the Printer iPF850 Series Hold the Stacker outer frame (c) and push the Stacker straight in towards the printer so that the triangle markings (a) on the left and right side of the Stacker stand are aligned with the points of the triangle markings (b) on the Docking unit left and Docking unit right.
Page 33 Series Installing and Removing the Stacker On the Printer Removing the Stacker From the Printer If the Stacker is installed on the printer when paper is loaded in the printer or when ejecting to the Output Stacker, remove the Stacker from the printer using the following procedure.
Page 34 Ejecting to the Stacker iPF850 Series Holding the Stacker outer frame (a), pull the Stacker and remove it away from the printer. • Do not move the Stacker by holding at positions other than the specified ones. Moving it by holding at other positions may cause injuries or damage the stacker.
Page 35 Series Ejecting to the Output Stacker Open the Canopy and remove the printed documents after the printing has finished. • Do not put your hand into the base part of the Canopy or the paper feed path when you open or close the Canopy.
Page 36 Ejecting to the Output Stacker iPF850 Series Grasp the Stacker outer frame (a) and push the Stacker straight until the Ejection Support (b) touches the end of the Output Stacker. Lift up the Ejection Guide (b) until the Ejection Sup- port (a) tip is at a higher position than the Output Stacker tip, and then lower it again.
Page 37: Consumables And Maintenance Ink Tanks
Series Replacing Ink Tanks Consumables and Maintenance Consumables and Maintenance Ink Tanks Ink Tanks Replacing Ink Tanks Replacing Ink Tanks Compatible ink tanks For information on the compatible ink tanks for this printer, see "Ink Tanks." User's Guide ➔...
Page 38 Replacing Ink Tanks iPF850 Series According to the message, replace the ink tank or prepare a new ink tank. (See "When to Replace Ink Tanks.") User's Guide ➔ Printing Printing OK: Ink Menu OK: Ink Menu Not much ink is left.
Page 39 Series Replacing Ink Tanks Remove the Ink Tank (330 ml) Open the Ink Tank Cover of the tank for replacement and check the Ink Lamp. The Ink Lamp flashes quickly if there is no ink left. • Avoid hitting the printer when replacing an Ink Tank. Handle the printer gently when replacing tanks.
Page 40 Replacing Ink Tanks iPF850 Series • If there is still ink in the Ink Tank you removed, store it with the ink holes (a) facing up. Otherwise, ink may leak and cause Important stains. Put the removed Ink Tank in a plastic bag and seal it.
Page 41 Series Replacing Ink Tanks Hold the Ink Tank by the handle (a) and remove it. Press the OK button. If there is still ink in the Ink Tank you removed, store it in the • box with the ink holes (a) facing up. Otherwise, ink may leak Important and cause stains.
Page 42 Replacing Ink Tanks iPF850 Series • If the Ink Tank is cold, allow it to adjust to room temperature before attaching it to the printer. Note Open the pouch and remove the Ink Tank. • Never touch the ink holes or electrical contacts. This may cause stains, damage the Ink Tank, and af- fect printing quality.
Page 43 Series Replacing Ink Tanks Lift the Ink Tank Lock Lever until it stops, and then push it down until it clicks into place. Make sure the Ink Lamp is lit in red. • If the Ink Lamp is not lit in red, reload the tank.
Page 44 Replacing Ink Tanks iPF850 Series • After Ink Tank replacement, always close the Ink Tank Cover. If the Ink Tank Cover cannot close, some Ink Tank Lock Lever may not be closed completely. Make sure all ink tank lock levers are fully closed.
Page 45 Series Replacing Ink Tanks Open the pouch and remove the Ink Tank. • Never touch the ink holes or electrical contacts. This may cause stains, damage the Ink Tank, and af- fect printing quality. Important Press the OK button and insert the Ink Tank into the holder facing as shown, with the ink holes down.
Page 46 Replacing Ink Tanks iPF850 Series Lift the Ink Tank Lock Lever until it stops, and then push it down until it clicks into place. Make sure the Ink Lamp is lit in red. • If the Ink Lamp is not lit in red, reload the tank.
Page 47 Series Replacing Ink Tanks • After Ink Tank replacement, always close the Ink Tank Cover. If the Ink Tank Cover cannot close, some Ink Tank Lock Lever may not be closed completely. Make sure all ink tank lock levers are fully closed.
Page 48: Printheads
If the printing quality does not improve even after one or two cycles of Head Cleaning B from the printer menu • If the Display Screen indicates "Open top cover and replace the printhead." • If your Canon dealer has advised you to replace the Printhead Compatible printheads For information on compatible printheads, see "Printhead." User's Guide ➔...
Page 49 Series Replacing the Printhead • If the Tab Selection screen is not displayed, press the Menu button. Note Press the OK button. The Set./Adj. Menu is displayed. Press ▲ or ▼ to select Maintenance, and then press the OK button.
Page 50 Replacing the Printhead iPF850 Series • Do not touch the Linear Scale (a), Carriage Shaft (b), or Ink Tube Stabilizer (c). Touching Important these parts may damage them. If the ventilation duct (a) is dirty, use a damp cloth that you have wrung out completely to wipe it clean.
Page 51 Series Replacing the Printhead Remove the Printhead and press the OK button. • Never touch the metal contacts of the Carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the Carriage. These may damage the printer.
Page 52 Replacing the Printhead iPF850 Series • The inside surface of the Protective Part (a) and Protective Part (b) is coated with ink to protect the nozzles. Be careful not to touch these surfaces when removing the caps. Important • The Printhead contains ink to protect the nozzles. We recommend removing Protective Part (b) as you hold it over the Printhead package or safely out of the way to avoid spilling ink and staining your clothes or the surrounding area.
Page 53 Series Replacing the Printhead Close the Top Cover. Ink now fills the system. • While ink is being filled, definitely do not remove the Ink Tank or Maintenance Cartridge. Ink may leak out. Important • After Printhead has been replaced and filled with ink, Head Posi. Adj. ( Auto(Advanced) ) is performed if you have selected Rep.P.head Print >...
Page 54: Maintenance Cartridge
Replacing the Maintenance Cartridge iPF850 Series Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Replacing the Maintenance Cartridge Compatible maintenance cartridges For information on compatible maintenance cartridges, see "Maintenance Cartridge." User's Guide ➔ Precautions when handling the Maintenance Cartridge Take the following precautions when handling the Maintenance Cartridge.
Page 55 Series Replacing the Maintenance Cartridge Access the menu for Maintenance Cartridge replacement On the Tab Selection screen of the Control Panel, press ◀ or ▶ to select the Settings/Adj. tab ( • If the Tab Selection screen is not displayed, press the Menu button.
Page 56 Replacing the Maintenance Cartridge iPF850 Series At this point, open the Maintenance Cartridge Cover. Hold the used Maintenance Cartridge by the grip (a) with one hand and put your other hand under the Maintenance Cartridge to hold it firmly on the bottom, keeping it level as you pull it out.
Page 57 Series Replacing the Maintenance Cartridge • Always put the used Maintenance Cartridge back in the box and store the box on a flat surface. Also, seal the zipper thoroughly. Otherwise, ink may leak and cause stains. Important • Put the used Maintenance Cartridge in the plastic bag of the new cartridge, and dispose of it in accord- ance with local regulations.
Page 58 Replacing the Maintenance Cartridge iPF850 Series Press the OK button. Basic Guide...
Page 59: Cleaning The Printer
Series Cleaning Inside the Top Cover Cleaning the Printer Cleaning the Printer Cleaning Inside the Top Cover ......................... 59 Cleaning the Printhead ............................ 61 Cleaning the Stacker ............................62 Cleaning Inside the Top Cover Cleaning Inside the Top Cover Clean inside the Top Cover about once a month to maintain better printing quality and help prevent problems.
Page 60 Cleaning Inside the Top Cover iPF850 Series If paper dust has accumulated in the Vacuum holes (a) on the Platen or in the Borderless Printing Ink Grooves (b), use the Cleaning Brush (c) provided with the printer to wipe it away.
Page 61: Cleaning The Printhead
Series Cleaning the Printhead Using a damp cloth that you have wrung out com- pletely, wipe away dirt or paper dust (debris from cutting) inside the Top Cover. Wipe away any ink residue and paper dust (debris from cutting) on the Top Cover Roller (a), all over...
Page 62: Cleaning The Stacker
If printing does not improve even if you execute Head Cleaning B, try repeating Head Cleaning B once or twice. If this still does not improve printing, the Printhead may have reached the end of its useful life. Contact your Canon dealer for assistance. •...
Page 63 Series Cleaning the Stacker Open the Canopy. Using a damp cloth that you have wrung out completely, wipe away ink and paper dust from the Paper Retainer (a), roller (b), and rubber roller (c) which become soiled easily. At this time, also wipe away soiling from the entire tray (d).
Page 64 Cleaning the Stacker iPF850 Series If roll paper is not loaded in the printer, load roll paper in the printer. (See "Attaching the Roll Holder to Rolls.") P.12 ➔ (See "Loading Rolls in the Printer.") P.15 ➔ If the Stacker is removed from the printer, install the Stacker on the printer.
Page 65 Series Cleaning the Stacker Press the Cut button to cut the roll paper. Do not remove the cut roll paper. It is used for cleaning • the roll paper feed components (a). Note Press the Feed button. Press the ▼ button to advance the roll paper until approximately 20 cm (7.87 in) is ejected into the tray.
Page 66 Cleaning the Stacker iPF850 Series Eject the leading edge of the roll paper until it reaches the end of the tray. Press the Cut button to cut the roll paper. Open the Canopy and remove the two sheets of cut roll paper.
Page 67: Printer Parts Operations And Display Screen
Series Control Panel Printer Parts Printer Parts Operations and Display Screen Operations and Display Screen Control Panel ..............................67 Menu Operations ............................68 Menu Structure ............................... 72 Control Panel Control Panel Display Screen Shows printer menus, as well as the printer status and messages.
Page 68: Menu Operations
Menu Operations iPF850 Series In menu items requiring numerical input, press this button to increment the number. ▶ button • Press this button on the Tab Selection screen to move to another tab. In menu items requiring numerical input, press this button to move to another digit.
Page 69 Series Menu Operations • Menus (when the Ink tab is selected and the OK button is pressed) • If the Tab Selection screen is not displayed, press the Menu button. Note Simply press buttons on the Control Panel to access menus on various tabs from the Tab Selection screen and set or execute Menu items.
Page 70 Menu Operations iPF850 Series • Lower menus are available if is displayed at left next to the second and subsequent rows. To access the lower menus, select the menu and press the OK button. Specifying menu items Menu items can be set as follows.
Page 71 Series Menu Operations Press the ▲ or ▼ button to enter the value. • Hold down ▲ or ▼ to increase or decrease the value continuously. Note Repeat steps 1 and 2 to complete the settings, and then press the OK button.
Page 72: Menu Structure
Menu Structure iPF850 Series Menu Structure Menu Structure The menu structure is shown categorized by tab. The * on the right side of an item indicates the default value. The printer menu is classified into regular menu items available when no print job is in progress and menu during printing items only available while printing is in progress.
Page 73: Ink Menu
Series Menu Structure First Level Second Level Third Level Fourth Level Fifth Level Roll DryingTime Off | 30 sec. | 1 min. | 3 min. | 5 min. | 10 min. | 30 min. | 60 min. NearEnd RollMrgn...
Page 74 Menu Structure iPF850 Series First Level Second Level Third Level Fourth Level Fifth Level Temp./Humidity Adjustment req. Print Job Log Pause Print Off* | On HDD Information Total capacity | Box free space *1:If a pending job is selected, Print Anyway is displayed.
Page 75 Series Menu Structure First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level Print cen- Off* | On tered Standard Off* | On Nesting Use Nest- Off* | On Nesting xx min. Wait-...
Page 76 Menu Structure iPF850 Series First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level Subnet xxx.xxx.xxx.xxx Mask( *9 ) Default xxx.xxx.xxx.xxx G/W( *9 ) DNS Set- DNS Dync On | Off* tings( *9 ) update( *9 ) Pri.
Page 77 Series Menu Structure First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level Time 0:London (GMT) | +1:Paris,Rome | +2:Athens,Cairo | +3:Moscow | +4:Eerevan,Baku | +5:Is- Zone( *8 ) lamabad | +6:Dacca | +7:Bangkok | +8:Hong Kong | +9:Tokyo,Seoul | +10:Canberra | +11:NewCaledonia | +12:Wellington | -12:Eniwetok | -11:Midway is.
Page 78 Menu Structure iPF850 Series First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level Error Log Use Situa- Tot.Print Area | Duty Counter tion *1:Available after you have used Standard or Initial adjustmt in Head Posi. Adj. once.
Page 79: Printer Parts
Series Front Printer parts Printer parts Front ................................79 Printer Front ..............................80 Stacker ................................81 Back ................................82 Top Cover (Inside) ............................83 Carriage ................................84 Ink Tank Cover (Inside) ............................ 85 Front Front Printer This is the main printer unit. It performs printing according to the various settings.
Page 80 Printer Front iPF850 Series Printer Front Printer Front Top Cover Open this cover to install the Printhead, load paper, and remove any jammed paper from inside the printer as needed. (See "Top Cover (Inside).") P.83 ➔ Ejection Guide Guides printed documents as they are ejected. Open this guide when loading a roll.
Page 81 Series Stacker Control Panel Use this panel to operate the printer and check the printer status. (See "Control Panel.") P.67 ➔ Release Lever Releases the Paper Retainer. Lift this lever toward the front of the printer when loading paper.
Page 82 Back iPF850 Series This part feeds the printed documents ejected from the Printer into the Stacker. Output Stacker A cloth tray that catches ejected documents. The Output Stacker can be opened and closed using the rod in front. Stacker stand A stand that holds the Stacker.
Page 83 Series Top Cover (Inside) Ethernet Port Connect an Ethernet cable to this port. The lamp is lit if the Ethernet cable is connected correctly and commu- nication is possible between the computer and printer. Manual Pocket Store printer manuals in this pocket.
Page 84 Carriage iPF850 Series Paper Alignment Line Align paper with this line when loading it. Carriage Moves the Printhead. The carriage serves a key role in printing. (See "Carriage.") P.84 ➔ Carriage Shaft The Carriage slides along this shaft. Paper Retainer Important in supplying the paper.
Page 85 Series Ink Tank Cover (Inside) Printhead Fixer Lever Locks the Printhead Fixer Cover. Angle Adjustment Lever Use this lever to fine-tune the printer to correct misalignment of printed lines. Ink Tank Cover (Inside) Ink Tank Cover (Inside) Note: The figure shows the printer as loaded with 700 ml (23.7 fl oz) Ink Tank.
Page 86: Printer Relocation Preparing To Transfer The Printer
• Be sure to contact your Canon dealer before transferring the printer to a new location. Ink may leak and damage the printer if you do not prepare the printer correctly and it is tipped or stood on end in transit.
Page 87 Series Preparing to Transfer the Printer Remove paper Disassemble and repackage the Stacker by following the installation procedure in reverse. • When storing the Stacker cable, place it in the cable package (or in a box measuring at least 30 cm (11.81 Note in) per side) without folding.
Page 88 If consumables must be replaced, the message "Consumables must be replaced. Call for service." is shown on the Display Screen and preparation is not possible. If this message is displayed, press the Important OK button and contact your Canon dealer for assistance. Removing Ink Tanks Open the Ink Tank Cover.
Page 89 Series Preparing to Transfer the Printer • Store the Ink Tank you removed in the box with the ink holes (a) facing up. Otherwise, ink may leak and cause stains. Important Repeat steps 2 and 3 to remove all ink tanks.
Page 90 Preparing to Transfer the Printer iPF850 Series Press the Power button and turn off the printer. Pack the printer Disconnect the printer power cord and interface cable, as well as the Roll Unit power cord. • Turn off the printer before you unplug it. It may damage the printer if you unplug it before it is off and transfer it in that state.
Page 91 Series Preparing to Transfer the Printer Grasp the Belt, insert it between the Belt Stopper, and affix the Belt Stopper with a hex screw at the position indicated. • Here, the Belt Stopper is the one that was removed and stored after initial installation. Neglecting to attach the Belt Stopper may damage the printer.
Page 92: Reinstalling The Printer
Reinstalling the Printer iPF850 Series Tape down printer covers to secure them, in the re- verse order of tape removal during installation. Remove and package the Stand by reversing the installation procedure, when it was attached to the printer. Disassemble and repackage the Stand by following the installation procedure in reverse.
Page 93 Series Reinstalling the Printer Install the printer Mount the printer on the assembled Stand and tighten the screws firmly. • Moving the printer requires at least six people, holding it on both sides. Be careful to avoid back strain and other injuries.
Page 94 Reinstalling the Printer iPF850 Series Lift the Ejection Guide and attach the four Ejection Supports to the back of the Ejection Guide. Connect the power cord to the Power Supply Connector on the back of the printer. Plug the power cord into the outlet.
Page 95 Series Reinstalling the Printer Attach the Roll Holder to the Roll Media. (See "Attaching the Roll Holder to Rolls.") P.12 ➔ Load the Roll Media in the printer. (See "Loading Rolls in the Printer.") P.15 ➔ Install the software.
Page 96: Software Installation Installing The Printer Driver (Windows)
Installing the Software iPF850 Series Software Installation Software Installation Installing the Printer Driver (Windows) Installing the Printer Driver (Windows) Installing the Software Installing the Software The basic instructions for installing the software are as follows. For detailed instructions, see the Setup Guide.
Page 97 Series Installing the Software • For USB connections, when the dialog box at right is displayed, make sure the printer is on Important and connect the printer and computer with the USB cable. On the Finish window, select Restart my comput- er now and click Restart.
Page 98: Installing The Printer Driver (Mac Os)
Installing the Software iPF850 Series Installing the Printer Driver (Mac OS) Installing the Printer Driver (Mac OS) Installing the Software Installing the Software The basic instructions for installing the software are as follows. For detailed instructions, see the Setup Guide.
Page 99 Series Installing the Software After installation, click Exit. Basic Guide...
Page 100: Convenient Printer Driver Features
Print Preview iPF850 Series Convenient Printer Driver Features Convenient Printer Driver Features Print Preview ..............................100 Rotate Page 90 degrees (Converse Paper) ....................102 Borderless Printing ............................103 Large-Format Printing ........................... 104 Enlarged/Reduced Printing ..........................105 Print Preview Print Preview Using the print preview function enables the following.
Page 101 Series Print Preview Configuring Settings in Mac OS Access the Main pane. Select the Print Preview check box. After you click Print, the Canon imagePROGRAF Pre- view window will be displayed. Basic Guide...
Page 102 Rotate Page 90 degrees (Converse Paper) iPF850 Series Rotate Page 90 degrees (Converse Paper) Rotate Page 90 degrees (Converse Paper) You can conserve roll paper by specifying particular settings as suitable for your original. When you print an original that is in portrait orientation, the original is rotated 90 degrees before printing if it fits within the roll width.
Page 103: Borderless Printing
Series Borderless Printing Borderless Printing Borderless Printing In regular printing, a margin required by the printer is added around the original. With borderless printing, you can print documents without the margin, so that the printed image cov- ers the entire surface of the paper.
Page 104 Large-Format Printing iPF850 Series Large-Format Printing Large-Format Printing You can create vertical or horizontal banners by printing origi- nals in banner formats on rolls. Originals created in Microsoft Word or other applications in your preferred size can be enlarged to fill the width of roll pa- per by completing simple printer driver settings.
Page 105 Series Enlarged/Reduced Printing Enlarged/Reduced Printing Enlarged/Reduced Printing Originals can be printed at larger or smaller sizes, as desired. Configuring Settings in Windows Access the Page Setup sheet. Click the width of the loaded roll in the Roll Paper Width list.
Page 106: Adjustments For Better Print Quality Adjusting The Printhead
Automatic Adjustment to Straighten Lines and Colors iPF850 Series Adjustments for Better Print Quality Adjustments for Better Print Quality Adjusting the Printhead Adjusting the Printhead Automatic Adjustment to Straighten Lines and Colors Automatic Adjustment to Straighten Lines and Colors If vertical lines in printed documents are warped or colors are out of alignment, execute Head Posi. Adj.. The print- er will print and read a test pattern, and the Printhead position will be adjusted automatically.
Page 107 Series Automatic Adjustment to Straighten Lines and Colors • Always make sure the loaded paper matches the type of paper specified on the printer. Adjustment can- not be completed correctly unless the loaded paper matches the settings. Important On the Tab Selection screen of the Control Panel, press ◀ or ▶...
Page 108: Adjusting The Feed Amount
Selecting a Feed Amount Adjustment Method iPF850 Series Adjusting the feed amount Adjusting the feed amount Selecting a Feed Amount Adjustment Method ....................108 Adjusting Line Length ............................ 109 Selecting a Feed Amount Adjustment Method Selecting a Feed Amount Adjustment Method Methods of adjusting the amount paper is fed are set in Adj.
Page 109: Adjusting Line Length
Series Adjusting Line Length Press ▲ or ▼ to select Automatic, Print Quality, or Print Length, and then press the OK button. Adjusting Line Length Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust Length to adjust the amount that paper is advanced.
Page 110 Adjusting Line Length iPF850 Series • If the Tab Selection screen is not displayed, press the Menu button. Note Press the OK button. The Set./Adj. Menu is displayed. Press ▲ or ▼ to select Adjust Printer, and then press the OK button.
Page 111: Troubleshooting Problems Regarding Paper
Series Clearing Jammed Roll Paper Troubleshooting Troubleshooting Problems Regarding Paper Problems Regarding Paper Clearing Jammed Roll Paper ......................... 111 Clearing a Jammed Sheet ..........................114 If There is a Paper Jam while Using the Stacker .................... 116 Troubleshooting When Paper Jams are not Found ..................118 Roll paper cannot be inserted into the Paper Feed Slot .................
Page 112 Clearing Jammed Roll Paper iPF850 Series • Do not touch the Linear Scale (a), Carriage Shaft (b), or Ink Tube Stabilizer (c). Touching Important these parts may damage them. If the Cutter is out, move the Cutter to the right side, away from the paper.
Page 113 Series Clearing Jammed Roll Paper Holding the paper on both sides, pull the jammed por- tion out toward the front. Use a scissors or cutting tool to cut away the printed or wrinkled portion. • When cutting paper, be careful to avoid injury and damaging the printer.
Page 114: Clearing A Jammed Sheet
Clearing a Jammed Sheet iPF850 Series • Do not force the roll paper into alignment with the Paper Alignment Line (b). This may prevent the paper from being advanced straight. Important • If you pull out too much of the roll, an excessive amount will be cut away.
Page 115 Series Clearing a Jammed Sheet • Do not touch the Linear Scale (a), Carriage Shaft (b), or Ink Tube Stabilizer (c). Touching Important these parts may damage them. Lift the Release Lever. Hold the paper and pull it out, toward the front.
Page 116 If There is a Paper Jam while Using the Stacker iPF850 Series If the Carriage is on the left, move the Carriage to the right until it stops. • Always move the Carriage to the right side. If the Carriage is on the left, a Carriage error may occur when you turn on the printer.
Page 117 Series If There is a Paper Jam while Using the Stacker Turn the stacker off. Check that the Stacker Canopy (a) is closed, and then unlock all of the casters on the Stacker stand. O F F Turn the printer off. (See "Turning the Printer On and Off.") User's Guide ➔...
Page 118: Troubleshooting When Paper Jams Are Not Found
Troubleshooting When Paper Jams are not Found iPF850 Series Use scissors or a cutting tool to cut the roll paper be- tween the stacker and the printer. Open the Top Cover of the printer and the canopy of the stacker, and check the position where paper is jammed.
Page 119 Series Troubleshooting When Paper Jams are not Found Holding the Roll Unit Lever (a), pull out the Roll Unit. Open the Top Cover and lift the Ejection Guide. Check for paper in the lower part of the printer. Re- move any jammed paper here by pushing it to the floor with your fingers.
Page 120 Troubleshooting When Paper Jams are not Found iPF850 Series Lift the Release Lever. Open the Top Cover, and if there is a paper jam at the position shown, push it inside with your fingers. The paper will drop to the floor or to the lower part of the printer.
Page 121 Series Troubleshooting When Paper Jams are not Found Lower the Release Lever and close the Top Cover. In a crouching position, push the Roll Unit in. Turn the printer on. (See "Turning the Printer On and Off.") User's Guide ➔...
Page 122: Roll Paper Cannot Be Inserted Into The Paper Feed Slot
Roll paper cannot be inserted into the Paper Feed Slot iPF850 Series Roll paper cannot be inserted into the Paper Feed Slot Roll paper cannot be inserted into the Paper Feed Slot Cause Corrective Action The roll paper is warped.
Page 123: Printing Does Not Start
Series The Data lamp on the Control Panel does not light up Printing does not start Printing does not start The Data lamp on the Control Panel does not light up ................... 123 The printer does not respond even if print jobs are sent ................123 Ink Filling..
Page 124: The Display Screen Indicates Agitating
Ink Filling.. is displayed iPF850 Series Cause Corrective Action The Stacker position is incorrect. To print without using the Stacker, remove the Stacker from the printer. (See "Installing and Removing the Stacker On the Printer.") P.30 ➔ Ink Filling.. is displayed Ink Filling..
Page 125: The Printer Stops During A Print Job
In the Control Panel, set Auto Rotate to Off and print again. cludes HP RTL commands when Auto (See "Menu Settings.") User's Guide ➔ Rotate is On in the Control Panel menu. The printer is damaged. Contact your Canon dealer for assistance. Basic Guide...
Page 126: Problems With The Printing Quality
Printing is faint iPF850 Series Problems with the printing quality Problems with the printing quality Printing is faint ............................... 126 Paper rubs against the Printhead ........................127 The edges of the paper are dirty ........................127 The surface of the paper is dirty ........................128 The back side of the paper is dirty .........................
Page 127: Paper Rubs Against The Printhead
Series Paper rubs against the Printhead Paper rubs against the Printhead Paper rubs against the Printhead Cause Corrective Action The type of paper specified in the Load paper of the same type as you have specified in the printer driver.
Page 128: The Surface Of The Paper Is Dirty
The surface of the paper is dirty iPF850 Series Cause Corrective Action The Printhead is set too low in the In the Control Panel menu, set Head Height to Automatic. Control Panel menu. (See "Troubleshooting Paper Abrasion and Blurry Images.") User's Guide ➔...
Page 129: Printed Colors Are Inaccurate
Series Printed colors are inaccurate Printed colors are inaccurate Printed colors are inaccurate Cause Corrective Action Color adjustment has not been activated in the In the Advanced Settings of the printer driver, access Color Settings in Color Advanced Settings of the printer driver.
Page 130: Colors In Printed Images Are Uneven
Colors in printed images are uneven iPF850 Series Cause Corrective Action The type of paper specified in the (See "Loading Sheets in the Printer.") P.25 ➔ printer driver does not match the Make sure the same type of paper is specified in the printer driver as you have loaded in the type loaded in the printer.
Page 131: The Contrast Becomes Uneven During Printing
Series The contrast becomes uneven during printing Cause Corrective Action The Platen suction is too strong. Close the blue Switch on the platen so that it matches the paper size. (See "Setting the Blue Switch on the Platen.") User's Guide ➔...
Page 132: Documents Are Printed In Monochrome
Documents are printed in monochrome iPF850 Series Documents are printed in monochrome Documents are printed in monochrome Cause Corrective Action In the Advanced Settings of the printer driver, In the Advanced Settings of the printer driver, specify Color in Color Mode Monochrome, Monochrome (BK ink), or Mon- and try printing again.
Page 133: Cannot Print Over A Network
Series Cannot connect the printer to the network Cannot print over a network Cannot print over a network Cannot connect the printer to the network ....................133 Cannot print over a TCP/IP network ......................133 Cannot print over a Bonjour network ......................133...
Page 134: Installation Problems
The following procedure is for Windows 7. The method of removing printer drivers varies depending on the version of Windows. Note From the Windows start menu, select All Programs > Canon Printer Uninstaller > imagePROGRAF Printer Driver Uninstaller to display the Delete Printer window. Select the printer in the list and click Delete.
Page 135: Hp-Gl/2 Problems
Series With HP-GL/2, printing is misaligned HP-GL/2 problems HP-GL/2 problems With HP-GL/2, printing is misaligned ......................135 Lines or images are missing in printed HP-GL/2 jobs..................135 Lines are printed too thick or thin in HP-GL/2 print jobs ................135 HP-GL/2 jobs are printed in monochrome (or color) ..................
Page 136 HP-GL/2 jobs are printed in monochrome (or color) iPF850 Series HP-GL/2 jobs are printed in monochrome (or color) HP-GL/2 jobs are printed in monochrome (or color) Cause Corrective Action The Color Mode setting in Check the Color Mode setting in the Control Panel menu.
Page 137: Other Problems
The ink is also agitated automatically under the following conditions. Note that other operations are not possi- ble while "Agitating" is displayed on the control panel. • After the printer is turned on In other cases, contact your Canon dealer. Basic Guide...
Page 138: Messages Advising To Check The Maintenance Cartridge Are Not Cleared
Printing with the ink level detection canceled may lead to printer damage and printing problems. Canon Inc. is not liable for any damage that may occur as a result of refilling ink.
Page 139 Series Ink Level Detection Press ▲ or ▼ to select Information, and then press the OK but- ton. A confirmation message is shown on the Display Screen about releasing ink level detection. After checking the message, press the ▶ button.
Page 140 Ink Level Detection iPF850 Series Press ▲ or ▼ to select Yes, and then press the OK button. A confirmation message about updating ink information is shown on the Display Screen. After checking the message, press the ▶ button. Press ▲ or ▼ to select Yes, and then press the OK button.
Page 141: Error Message Messages Regarding Paper
Series MediaType Mismatch Error Message Error Message Messages regarding paper Messages regarding paper MediaType Mismatch ............................ 141 PaprTypeMismatch ............................142 The paper is too small........................... 142 The paper is too small........................... 142 PaprWidth Mismatch ............................. 143 Paper size not detected..........................143 Insufficient paper for job ..........................
Page 142: Paprtypemismatch
PaprTypeMismatch iPF850 Series PaprTypeMismatch PaprTypeMismatch Cause Corrective Action When Detect Mismatch in the Control Follow these steps to ensure the paper type matches on the printer and in the printer Panel menu is set to Pause, the type of driver.
Page 143: Paprwidth Mismatch
Series PaprWidth Mismatch Cause Corrective Action The loaded paper is too small. Press ▲ or ▼ to select Stop Printing, and then press the OK button. (When you have attempted to print a test print sheet or other printer status informa- tion.)
Page 144: Insufficient Paper For Job
Insufficient paper for job iPF850 Series Insufficient paper for job Insufficient paper for job Cause Corrective Action The printer has received a print job longer than the amount of roll paper left when Manag- Press ▲ or ▼ to select Print, and eRemainRoll in the Control Panel menu is On.
Page 145: Roll X Is Selected. (X Is 1 (Upper) Or 2 (Lower))
Series Roll x is selected. (x is 1 (Upper) or 2 (Lower)) Cause Corrective Action A print job for rolls was received when a (See "Loading Rolls in the Printer.") P.15 ➔ sheet is loaded. The printer now starts printing the print job.
Page 146: No Roll Unit
No Roll Unit. iPF850 Series Cause Corrective Action There is remaining roll paper, but because it could not be ad- Choose a higher level of Print Quality in the Advanced Settings vanced, it could not be detected. of the printer driver.
Page 147: Roll X Jam (X Is 1 (Upper) Or 2 (Lower))
Series Roll x jam (x is 1 (Upper) or 2 (Lower)) "Manually rewind the roll all the way and press OK." Cause Corrective Action A paper jam occurred Rewind paper on the Roll Holder manually, all the way, and then press the OK button.
Page 148: Paper Cutting Failed
If the paper cannot be cut using the Cutter Unit, specify Manual as the roll cutting method and cut the roll manually. (See "Specifying the Cutting Method for Rolls.") User's Guide ➔ In other cases, the Cutter Contact your Canon dealer for assistance. Unit may be damaged. End of paper feed. End of paper feed. Cause Corrective Action Although an attempt was made to advance the paper manually, it reached Canceling manual advancing.
Page 149: Paper Position Not Suitable For Borderless Printing
Turn off the printer and wait at least three seconds before restoring the power. If the message is dis- Roll Unit. played again, contact your Canon dealer for assistance. The roll feed unit is loose. The roll feed unit is loose.
Page 150: Cutting Mode Not Automatic
Cutting Mode not Automatic. iPF850 Series Cause Corrective Action The Stacker is not ready. • The Stacker Power is on. • The Stacker is installed in the right position on the Printer. Once the preparation is finished, start printing by pressing ▲ or ▼ to select "Print".
Page 151: Messages Regarding Ink
Series Ink insufficient. Messages regarding ink Messages regarding ink Ink insufficient............................... 151 No ink left..............................151 Remaining level of the ink cannot be correctly detected. Check ink tank............151 Close Ink Tank Cover ............................ 151 Ink tank is empty............................151 Not much ink is left.
Page 152: Not Much Ink Is Left
Not much ink is left. iPF850 Series Not much ink is left. Not much ink is left. Cause Corrective Action Not much ink is left. Prepare a new Ink Tank. We recommend replacing the Ink Tank with a new Ink Tank at this point if you plan to print large-format or high-quantity jobs.
Page 153: Messages Regarding Printing Or Adjustment
Series Cannot print as specified. Messages regarding printing or adjustment Messages regarding printing or adjustment Cannot print as specified..........................153 Cannot adjust printhead..........................155 Borderless printng not possible. Paper stretched or shrank................153 Before borderless printing, move the blue platen switch................153 Borderless printng not possible.
Page 154: Check Printed Document
Check printed document. iPF850 Series Check printed document. Check printed document. Cause Corrective Action The Printhead nozzles are becoming clogged. If printing is faint, clean the Printhead. (See "Cleaning the Printhead.") P.61 ➔ Basic Guide...
Page 155: Messages Regarding Printheads
Series Cannot adjust printhead. Messages regarding printheads Messages regarding printheads Cannot adjust printhead..........................155 Wrong printhead............................155 Printhead error .............................. 155 Cannot recognize print head......................... 155 Execute printhead cleaning........................... 156 Cannot adjust printhead. Cannot adjust printhead.
Page 156: Execute Printhead Cleaning
Execute printhead cleaning. iPF850 Series Cause Corrective Action The Printhead cannot be recognized because it is not installed correctly. Reinstall the Printhead. (See "Replacing the Printhead.") P.48 ➔ Execute printhead cleaning. Execute printhead cleaning. Cause Corrective Action The Printhead noz- Follow these steps to clean the Printhead.
Page 157: Messages Regarding The Maintenance Cartridge
Series Insert the maintenance cartridge. Messages regarding the maintenance cartridge Messages regarding the maintenance cartridge Insert the maintenance cartridge........................157 Wrong maintenance cartridge........................157 Maint. cart. The level is low ........................... 157 No Maintenance Cartridge capacity....................... 157 Maintenance cartridge full.
Page 158: Messages Regarding The Hard Disk
Hard disk error. iPF850 Series Messages regarding the hard disk Messages regarding the hard disk Hard disk error.............................. 158 File read error..............................158 The mail box is full............................158 Mail box full. Now printing without saving data....................158 Mail box nearly full.
Page 159 Series Mail box full. Delete unwanted data Cause Corrective Action 100 jobs are stored in the Personal Box. Delete unneeded jobs stored in personal boxes. (See "Deleting Saved Jobs.") User's Guide ➔ Basic Guide...
Page 160: Messages Regarding Hp-Gl/2
This type of paper is not compatible with HP-GL/2. iPF850 Series Messages regarding HP-GL/2 Messages regarding HP-GL/2 This type of paper is not compatible with HP-GL/2..................160 GL2: Wxxxx The memory is full. (xxxx is 0501, 0903, or 0904) ..............160 GL2: W0502 The parameter is out of range.
Page 161: Other Messages
Turn off the printer and wait at least three seconds before restoring the power. If the message is displayed again, write down the error code and message, turn off the printer, and contact your Canon dealer for assistance. Top cover is open.
Page 162: Prepare For Parts Replacement
You have uploaded firmware for a different model. Check the firmware version. Turn off the printer and wait a while before re- storing power, and then resend the firmware. If the message is displayed again, contact your Canon dealer for assis- tance. Multi-sensor error...
Page 163: Error Messages
Series Error Messages Error Messages Before borderless printing, move the blue platen switch................153 Blue platen switch is dirty..........................153 Borderless printng not possible........................148 Borderless printng not possible. Paper stretched or shrank................153 Cannot adjust printhead..........................155 Cannot print as selected.
Page 164 Series Regular printing is selected, but a roll is loaded..................... 146 Rel lever is in wrong position......................... 148 Remaining level of the ink cannot be correctly detected. Check ink tank............151 Roll feed unit error............................149 Roll printing is selected, but sheets are loaded.
Page 165 Index Printhead ......3, 48, 61, 80, 84, 106, 127, 155 Adjust Length ............. 108, 109 Adjust Printer ............108 Removing printer drivers ..........134 Adobe RGB ..............5 Removing the Roll ............21 Replace P.head ............49 Replacing Ink Tanks ............. 37 CAD ................

Canon iPF850 series Basic Manual

Series

Preface

Handling Paper Handling Rolls

Consumables and Maintenance Ink Tanks

Printer Parts Operations and Display Screen

Printer Relocation Preparing to Transfer the Printer

Software Installation Installing the Printer Driver (Windows)

Adjustments for Better Print Quality Adjusting the Printhead

Troubleshooting Problems Regarding Paper

Problems with the Printing Qualityproblems with the Printing Quality

Error Messageerror Message

Quick Links

Chapters

Troubleshooting

Related Manuals for Canon iPF850 series

Summary of Contents for Canon iPF850 series

Table of Contents