Feature Limitations - Polycom ViewStation EX Release Note

Release Notes
ViewStation EX/FX/VS4000, Version 6.0.5

Feature Limitations

The following table lists known limitations with the product.
Feature Limitation
Content Sharing You must have Microsoft PowerPoint installed on your
computer in order to view a presentation sent by another
video system.
Interoperability The following configuration flags must be set to NO in the
MGC Version MGC configuration file "system.cfg" in order for the
7.0 Gateway ViewStation EX/FX/VS4000 system and MGC gateway
functionality only functionality to work correctly:
GW_EPC_H239
FECC_GW
GW_H264
Note that with these flags set to NO, H.264, people +
content and far end camera control will not operate through
the gateway.
Interoperability IR interference may exist when the ViewStation
EX/FX/VS4000 is used with certain plasma displays.
Plasma Displays
Certain plasma display monitors (televisions) emit infrared
energy which interferes with the operation of the remote
control. Interference may include, but may not be limited to:
•
•
•
•
Polycom recommends separating the camera from the
plasma display to avoid this interference.
Interoperability To use the ViewStation EX/FX/VS4000 system's internal
RadVision vialP MCU capabilities using the gateway, disable H.264 from
v4.0 Gateway the System Options page before making any point-to-point
gateway calls. Point-to-point calls work properly with H.264
enabled; however, there are known issues with
renegotiating the video protocol to H.263 from H.264
through the gateway.
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Dropped characters or commands—the user presses a
button on the remote control and the number does not
display or the command is not received.
Incorrect characters or commands—the video
conferencing system may receive characters or
commands the user does not enter on the remote
control.
The remote control may not work as well at long
distances.
This type of interference may be experienced with a
ViewStation EX/FX or with the PowerCam or PowerCam
Plus cameras as used with the VS4000.