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25.1 Malfunctions
Fault
The appliance is not
working.
"Sprache Deutsch"
appears in the dis-
play.
The operation does
not start or is inter-
rupted.
Appliance does not
heat up.
The time is not dis-
played when the ap-
pliance is switched
off.
Appliance door can-
not be opened.
Home Connect is not
working properly.
The control panel
cannot be opened.
Cause and troubleshooting
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Electronics fault
1.
Disconnect the appliance from the power supply for at least 30 seconds by switching off
the fuse.
2.
Reset the basic settings to the factory settings.
→ "Basic settings", Page 23
There has been a power cut.
▶
Configure the initial configuration settings.
→ "Initial use", Page 12
Different causes are possible.
▶
Check the notifications that appear on the display.
→ "Displaying information", Page 14
Malfunction
▶
Call the after-sales service.
→ "Customer Service", Page 39
Demo mode is switched on.
1.
Disconnect the appliance from the power supply for at least 30 seconds by switching off
the fuse.
2.
Switch off demo mode in the basic settings within approx. 5 minutes.
→ "Changing basic settings", Page 23
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a The appliance is checked and is ready to use.
Display switches itself off after a short time.
No action required.
The cleaning function locks the appliance door; lights up in the display.
▶
Allow the appliance to cool down until
→ "Pyrolytic self-cleaning cleaning function", Page 27
The childproof lock locks the appliance door.
▶
Deactivate the childproof lock using "Unlock".
→ "Childproof lock", Page 22
You can switch off the lock in the basic settings.
→ "Basic settings", Page 23
Different causes are possible.
▶
Go to www.home-connect.com.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Malfunction
1.
Call the after-sales service.
→ "Customer Service", Page 39
2.
If there is water in the water tank, empty the water tank:
Open the appliance door.
‒
Grip on the right and left below the control panel.
‒
Slowly pull out the control panel and push it upwards.
‒
goes out in the display.
Troubleshooting en
37
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