If the package has suffered rough handling, bumps or damage (visible or concealed), please note it on the bill of lading before accepting the delivery and contact Omcan within 24 hours, so we may initiate a claim with the carrier. A detailed report on the extent of the damage caused to the machine must be filled out within three days, from the delivery date shown in the shipping documents.
Si el paquete ha sufrido un manejo de poco cuidado, golpes o daños (visible o oculto) por favor anote en la factura antes de aceptar la entrega y contacte Omcan dentro de las 24 horas, de modo que podamos iniciar una reclamación con la compañia.
Safety and Warranty Within the warranty period, contact Omcan Inc. at 1-800-465-0234 to schedule a drop off to either an Omcan authorized service depot in the area, or to an Omcan Service warehouse to repair the equipment. Unauthorized maintenance will void the warranty. Warranty covers electrical and part failures, not improper use.
Operation MAJOR FUNCTIONS 1. The operating procedure is completely automatic. 2. When the ice storage bin is full of ice cubes the machine stops making ice automatically. It starts making ice again after ice cubes are removed. 3. The different colors of the LED display indicate various work modes. 4.
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Operation indicates that the unit is in the regular (middle) setting of the ice size. • When the machine is in the cleaning stage or ice full stage, the ice size adjustment mode cannot be accessed. During the ice-making stage, the hot gas solenoid valve is closed. The hot refrigerant gas is pumped out off the compressor to the condenser.
Maintenance ADJUSTMENT AND REPLACEMENT All maintenance to be performed by a certified technician only (call omcan at 1-800-465-0234) Replace Controller, fuse and the sensor of temperature ELECTRICAL SHOCK HAZARD Disconnect electrical power before beginning removal of parts • Remove the rear cover, front panel, •...
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Maintenance • If you need replace the temperature sensors, pull out the temperature sensors, open the panel of the controller box, pull out the other side, replace a new one. Reverse the above steps to reassemble. The cube size has been adjusted before leaving the factory.
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Maintenance • If you only need to replace the compressor kit, remove the rear panel, locate the compressor, take the clip, open the cover, replace the old compressor, • Reverse the above steps to reassemble. • If you need to replace the compressor, remove the rear cover, and cabinet, locate the compressor. •...
Maintenance Replace the fan motor and fan blade • Remove the front panel, rear and cabinet. • Locate the fan motor, unplug the lines connected to the fan motor, loosen the screws of the bracket that holds the fan motor. •...
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Troubleshooting BEFORE MAINTENANCE • Make sure the user uses a 115 VAC, 60Hz. only 15amp electrical supply, and make sure that it is properly grounded to protect the maintainer against electrical shock. • Check out if the leads loose? Turn off? Short circuit? If you have such problems, foreclose in turn. BASIC CHECKING If the icemaker has some trouble through the basic checking.
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Troubleshooting THE MACHINE DOES NOT MAKE ICE Problem Check part or point Possible Cause Probable Correction The machine doesn’t Plug The icemaker is Plug the icemaker in. operate unplugged. Socket Socket is damaged Check and replace. Power switch The icemaker power Switch the icemaker button is set at OFF.
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Troubleshooting Water System Water supply tap The water supply tap is Turn on the water supply turned off. tap. Water supply pipe The water supply pipe is Reconnect the water not properly connected or supply pipe. may be kinked. Water line The water line leaks.
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Troubleshooting The compressor runs but Refrigerant Refrigerant leaks Add low side access makes no ice completely. valve, locate leak, recover refrigerant, replace drier, evacuate and weigh in the data plate charge. Capillary tube Capillary tube is blocked. Add low side access valve, recover refrigerant, replace hot gas valve, replace drier, evacuate...
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Troubleshooting Water System Water distribution tube The water distribution Clean the water tube is blocked. distribution tube. Water line The water quality is too Use a filter apparatus poor. The water line is installed in front of the blocked. water inlet valve. Silica gel tubes The silica gel tubes Make the silica gel tubes...
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Troubleshooting The cubes are partially Water quality The water quality is poor. Use a water-soften / filter formed--have ragged apparatus installed in sides front of the water inlet valve. Evaporator Ice machine is dirty. Clean and sanitize the ice machine. Water distribution tube The water distribution Clean the water...
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Troubleshooting Loud noise during Spring of the internal The spring of the internal Replace the compressor. operation compressor compressor drops. Water pump The noise of the water Replace the water pump. pump Pipeline system Pipeline system resonate Clear pipeline system Feet The feet are not leveled Level and lock the feet.
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Refrigerant Refrigerant leaks. Recharge. Electric controller The electric controller is Check the controller. incorrect. REFERENCE Item Number Model Number Description Manufacturer Model Number Ice Maker 27 lbs. / 12 kgs. Capacity 37864 IC-CN-0012 AZ-20B 115V/60/1 UL cUL...
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Parts Breakdown Model IC-CN-0012 37864 Item No. Description Position Item No. Description Position Item No. Description Position 40283 Condenser for AZ-20B 39285 Water Pump for AZ-20B 65058 Top Hinge Cover for AZ-20B 40284 Hot Gas Valve Coil for AZ-20B 65056...
Warranty Registration Thank you for purchasing an Omcan product. To register your warranty for this product, complete the information below, tear off the card at the perforation and then send to the address specified below. You can also register online by visiting: Merci d’avoir acheté...
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Since 1951 Omcan has grown to become a leading distributor of equipment and supplies to the North American food service industry. Our success over these many years can be attributed to our commitment to strengthen and develop new and existing relationships with our valued customers and manufacturers.
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