Contacting Plextor's Rma Department; Shipping Your Drive To Plextor - Plextor PX-W5224TA Installation And User Manual

4. When you receive the RMA number, pack the Plextor drive securely in a box,
and include the RMA form as a packing slip.
5. Write the RMA number in large letters on the outside of the box, and ship it to
Plextor.

Contacting Plextor's RMA Department

You can contact our RMA Department and request RMA forms at:
• rmasupport@plextor.com
• Or by fax at 510-651-9765
• Or by calling us at 800-886-3935

Shipping Your Drive to Plextor

Be sure to write the RMA number on the outside of the shipping box. Any drive sent
to Plextor without an RMA number will not be accepted.
NOTE: The RMA number must be clearly visible on the outside of the shipping box.
Drives must be sent postage prepaid. We recommend that you insure your shipment,
as Plextor cannot be held responsible for any damage that may occur during
shipment.
PlexWriter 52/24/52A Installation and Users Manual
Appendix B: Technical Support
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