Call Forward; Call Pickup - Group - Avaya 9608G Quick Reference

Note:
By default, Exclusion is always on when you
make a call. For a user to deactivate Exclusion,
1. to go to the Features menu by scrolling right
on the phones screen,
2. scroll down to the Exclusion feature and
3. press the Aux button to turn off the lamp
Making an outgoing call on a bridged line
When you make a call on a bridged line, you are using
another person's line. The caller ID may show the call
as coming from you or coming from the person whose
line you are using.
1. Select the bridged line you want to use.
2. Press OK to get a dial tone.
3. Dial the telephone number, or call the person from
the Contacts list, or call the person from the Call Log
list.
Exclusion
If your phone appears as a bridged appearance on
another phone, the user for that phone can bridge onto
your calls, if permitted. To control this, the Exclusion
button is added to your phone and works as a toggle.
When you make a call, Exclusion is automatically
turned on so no other users can bridge onto your call.
You can manually disable the Exclusion by simply
pressing the feature button to allow someone to join a
call by selecting your line appearance on their phone.
Once the call is terminated, the feature goes back to
it's default setting and your next call blocks others from
bridging onto your line.
About Line Status buttons
Your phone may show one or more status
appearances on your display screen. A line status
button displays the current status of lines on another
person's phone. This will allow you to see if that line is
in use, but will not allow you to answer or make calls
on that line. If you press the line status button, you will
call that station. You may use the status button in the
transfer sequence as well.
Transferring a Call with the Line Status button
1. From the Phone screen, select the line you want to
transfer.
2. Press Transfer. This will place the party on hold
and give you secondary dial tone on your next line.
3. Press the Line Status button of the party to whom
you wish to send the call.
4. Press Complete to transfer the call.

Call Forward

To forward your phone to another extension, use the
Call Forward feature.
To forward your calls
1. From the Phone screen, scroll right to access the
Features menu.
2. Select the forwarding feature you want to activate.
3. Press Select or OK to turn the call forwarding
feature on.
When you turn on the Call Forwarding feature, you
hear a tone prompting you to enter the forwarding
number.
4. Enter the number to which you want to forward your
calls.
After you enter the forwarding number, you hear a
confirmation tone.
5. Press Select or OK to turn the call forwarding
feature off if it is already on.
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Call Park
Placing a caller in "Park" will allow another user to pick
up the caller from any phone on the system (Hold will
only allow you to pick up the call on the phone holding
the call).
To park a caller:
1. With the caller on the phone, press the Park feature
button.
2. Wait for the confirmation tone.
3. Hang up.
To answer a parked call:
1. Get dial tone.
2. Press the Park Pickup feature.
3. Enter the station number that parked the call
followed by #.
4. You have the call.
Notes:
A User can park only one call at an extension at one
time, even if the extension has multiple call
appearances.
A user can park a conference calls that has two to five
participates.
A user cannot park a conference call that has six
participants. The sixth position must remain open so
someone can retrieve the call.
If a user, that is active on a bridged call appearance,
activates Call Park, the system parks the call on the
primary extension associated with the bridged call
appearance.
Call Pickup – Group
Use the Call Pickup feature to allow users to answer
calls for one another. A pickup group is a collection, or
list, of individual telephone extensions. A user
extension can belong to only one pickup group.
To answer a ringing phone in your area
1. From the Phone screen, scroll right to access the
Features menu.
2. If necessary, scroll down to Call Pickup and press
OK or just press the corresponding line button.
3. Answer the call as you normally would.