11 Tips and assistance
11 Tips and assistance
11.1 Questions and answers
Question
flashes
The device switches itself off.
Below range
lights up instead of the
measurement parameter display
Above range
lights up instead of the
measurement parameter display
11.2 Error Codes
11.2.1 Main screen
Code
Possible cause / solution
E 12
Please long press the [ESC] Power key >20s to reset the device. If
the error is still available, please contact our service department.
E 13
E 14
Contact testo service
E 15
E 16
E 30
testo 550s, 557s, 570s still runs the old firmware version. If you
want use the latest version, please update again. If the error is still
available, please contact our service department.
E 31
testo 550s, 557s, 570s still runs the old refrigerant file version. If
you want use the latest version, please update it again. If the error
is still available, please contact our service department.
E 32
Please long press the [ESC] Power key >20s to reset the device. If
the error is still available, please contact our service department.
92
Possible causes/solution
Rechargeable battery and/or
exchangeable batteries are almost
empty.
> Recharge battery/Change the
exchangeable batteries.
Residual capacity of rechargeable
battery/exchangeable batteries too
low.
> Recharge battery/Change the
exchangeable batteries.
The value is below the permissible
measuring range.
> Keep within the permissible
measuring range.
The value is above the permissible
measuring range.
> Keep within the permissible
measuring range.