sales@GlobalTestSupply.com
11 Tips and assistance
11.1 Questions and answers
Question
Possible cause
Instrument battery is
is displayed
almost spent
(top right on the
display)
•
Instrument
Auto Off function is
switches itself off
switched on
•
Remaining battery
capacity is insufficient
Display responds
Ambient temperature is
sluggishly
very low
Display: -----
Sensor error
Display: OOOOO
Permissible measuring
range has been exceeded
Display: UUUUU
Permissible measuring
range has been undershot
Display: BT Fail
Bluetooth connection
could not be established
Display: Print Fail
Printout could not be
performed successfully
Display: Probe Fail
Probe damage
Display: OTA Fail
The update process "over
the air" of the measuring
instrument could not be
completed successfully.
Display: APP Lost
Connection to the testo
Smart App was
interrupted. Keys are
locked for 3 s.
www.
11 Tips and assistance
Possible solution
Replace instrument battery
•
Switch off Auto Off
function
•
Change the battery.
Increase ambient
temperature
Please contact your dealer
or Customer Service.
Keep within the permissible
measuring range
Keep within the permissible
measuring range
•
Check Bluetooth
connections.
•
Restart measuring
instrument, restart testo
Smart App.
•
Check Bluetooth
connections, switch off
and then on again if
necessary.
•
Switch printer off and then
on again.
Please contact your dealer
or Customer Service.
Restart the measuring
instrument and testo Smart
App and check the
®
Bluetooth
connection.
Restart the measuring
instrument and testo Smart
App and check the
®
Bluetooth
connection.
Testo-Direct
®
®
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