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Common Problems
For ideas on how to solve problems that can occur during installation and operation,
see Table 3–1. This table provides a list of common problems accompanied by several
solutions. Try each solution in the order presented in the table. Each time you
implement one of these solutions, test it using the procedure described in
"Troubleshooting an Installation Problem," earlier in this section. If you still cannot
correct the problem, contact your Unisys Customer Service Engineer for help.
Note:
Faulty devices can cause problems that are difficult to isolate. An effective
approach is to replace each suspected device with a known good device, one
at a time, and retest the system. If the problem disappears after you replace a
device, you have isolated the problem. To find out which devices you can
replace, see "Components You Can Replace," later in this section. If the
problem persists, contact your Unisys Customer Service Engineer.
Problem
Nothing happens when I turn on
the power.
My system periodically powers
off by itself.
3814 9779–000
Table 3–1. Troubleshooting Guide
Make sure the power outlet is live.
Make sure both ends of the system unit power cable are
plugged in and securely connected.
Make sure both ends of all other system related power
cords are plugged in and securely connected.
Make sure the power outlet is live.
Make sure both ends of the system unit power cable are
plugged in and securely connected.
Make sure both ends of all other system related power
cords are plugged in and securely connected.
Check the monitor interface cable and make sure both
ends are properly connected.
Troubleshooting
Solution
Continued
3–7
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Table of Contents
Troubleshooting
