Related Manuals for Unisys ES5000
Summary of Contents for Unisys ES5000
- Page 1 ES5000 Model 5400B G1 Problem Determination and Service Guide September 2010 8207 1259–000...
- Page 2 The only warranties made by Unisys, if any, with respect to the products described in this document are set forth in such agreement. Unisys cannot accept any financial or other responsibility that may be the result of your use of the information in this document or software material, including direct, special, or consequential damages.
- Page 3 Contents Safety ....v Installing the blade server in a Model 5230R unit . . 41 Removing and replacing customer replaceable units Guidelines for trained service technicians .
- Page 4 Unisys eService Portal . 211 Index ....223 Product Support Knowledge Base . 211 Warranty . . 211 ES5000 Model 5400B G1: Problem Determination and Service Guide...
- Page 5 Safety Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança. Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí. Læs sikkerhedsforskrifterne, før du installerer dette produkt. Lees voordat u dit product installeert eerst de veiligheidsvoorschriften. Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
- Page 6 This section contains information for trained service technicians. Inspecting for unsafe conditions Use this information to help you identify potential unsafe conditions in a Unisys product that you are working on. Use the information in this section to help you identify potential unsafe conditions in the server that you are working on.
- Page 7 Make sure that the insulation is not frayed or worn. 4. Remove the cover. 5. Check for any obvious non-Unisys alterations. Use good judgment as to the safety of any non-Unisys alterations. 6. Check inside the system for any obvious unsafe conditions, such as metal filings, contamination, water or other liquid, or signs of fire or smoke damage.
- Page 8 Be sure to read all caution and danger statements in this documentation before you perform the procedures. Read any additional safety information that comes with your system or optional device before you install the device. viii ES5000 Model 5400B G1: Problem Determination and Service Guide...
- Page 9 Statement 1 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet. v Connect to properly wired outlets any equipment that will be attached to this product.
- Page 10 The following label indicates a hot surface nearby. Statement 21 CAUTION: Hazardous energy is present when the blade is connected to the power source. Always replace the blade cover before installing the blade. ES5000 Model 5400B G1: Problem Determination and Service Guide...
- Page 11 2. In the Midrange Servers group, in Blade Servers, select ES5000 Model 5400B G1 and Model 5230R G1. 3. Click Go to display the ES5000 Model 5400B G1 and Model 5230R G1 Product Support page. 4. Click Drivers and Downloads to display the supported hardware products and downloadable files for the blade server or chassis, or click Documentation for documentation.
- Page 12 For instructions for running the DSA program, see the Dynamic System Analysis Installation and User's Guide. c. Collect ES5000 Model 5230R unit data. Data about the Model 5230R unit is available through the Advanced-Management-Module Web interface. Have this information available when you contact Unisys or an approved warranty service provider.
- Page 13 5. Check for errata, Technical Information Bulletins (TIBs) and Customer Technical Bulletins (CTBs) Errata, Technical Information Bulletins (TIBs), and Customer Technical Bulletins (CTBs) are available from the Unisys Support site at ES5000 Model 5400B G1 and Model 5230R G1 Product Support site page. 6. Use the troubleshooting tables See “Troubleshooting tables”...
- Page 14 ES5000 Model 5400B G1: Problem Determination and Service Guide...
- Page 15 Replaceable components are of two types: v Customer replaceable unit (CRU): Replacement of CRUs is your responsibility. If Unisys installs a CRU at your request, and you do not have a service agreement, you will be charged for the installation.
- Page 16 The caution and danger statements in this document are also in the multilingual Safety Information document, which is on the CD that is shipped with the ES5000 Model 5400B. Each statement is numbered for reference to the corresponding statement in the Safety Information document.
- Page 17 Features and specifications Use this table to view specific information about the blade server, such as blade server hardware features and the dimensions of the blade server. Notes: 1. Power, cooling, removable-media drives, external ports, and advanced system management are provided by the Model 5400B unit. 2.
- Page 18 (an external USB port is not particulates and gases, see contamination” on page 215. supported) “Particulate contamination” on v Redundant buses for page 215. communication with keyboard, mouse, and removable media drives ES5000 Model 5400B G1: Problem Determination and Service Guide...
- Page 19 Module event log. The information LED can be turned off through the Advanced-Management-Module CLI, SNMP, or Web interface. For more information about the Advanced-Management-Module Web interface, see the ES5000 Model 5230 R G1 and Model 5400B G1 page on the Unisys Support site (www.support.unisys.com). Chapter 2. Introduction...
- Page 20 If there is no response when you press the KVM select button, you can use the Advanced-Management-Module Web interface to determine whether local control has been disabled on the blade server. See the ES5000 Model 5230 R G1 and Model 5400B G1 page on the Unisys Support site (www.support.unisys.com) for more information.