Rimage Producer IIIN Quick Start Manual

Operator Level Diagnostic Tests for Producer™ III and IIIN
Producer™ III and Producer™ IIIN Perform Diagnostic
Tests
This document provides the information needed to access, select, and perform the Producer III and Producer IIIN
diagnostic tests for firmware versions 3.601 or higher. If your system has firmware versions lower than 3.601, refer to
http://www.rimage.com/support.html
The Producer III and Producer IIIN are part of the Rimage Producer III family of products and include the 6100,
6100N, 7100, 7100N, 8100, and 8100N autoloaders. The terms 'Producer III' and 'autoloader' are used throughout
this document to refer to these products.
Important!
•
Perform only the diagnostic tests provided below. Do not attempt to perform other diagnostic tests without the
assistance of a Rimage trained technician.
•
Make sure that the Producer III is not in an error state before you perform any of the diagnostic tests. For
information about Producer III operation and maintenance, refer to the Producer III and PIIIN User Guide.

Access and Select Diagnostic Tests

Access Diagnostic Mode

1. Power on the autoloader.
2. Allow the autoloader to initialize. This may take several minutes.
3. Open the front door of the autoloader.
4. Press and hold the operator button until [BUTTON DIAGNOSTIC] displays on the operator panel.
Note: Other status messages display on the operator panel while the operator button is being held in. Do
not release the button until the operator panel displays [BUTTON DIAGNOSTIC].
5. Release the operator button. [CHOOSE DIAGNOSTIC] displays on the operator panel. The autoloader is in
diagnostic mode.

Select a Diagnostic Test

1. Press the operator button the same number of times as the test number (indicated in the test title).
2. Hold the operator button in on the last press for five seconds to start the selected test.
For example: To start diagnostic test 3 (calibrate diagnostic test), press the operator button three times and
hold it in on the third press.
Tip: To display each diagnostic test number and name, press the operator button at a rate that is slow
enough to read the test on the operator panel. If you pass the desired diagnostic test, release the operator
button and wait for the autoloader to return to diagnostic mode. The operator panel displays [CHOOSE
DIAGNOSTIC].
3. Continue with the desired diagnostic test.

Exit Diagnostic Mode

1. If a diagnostic test is currently in process, press the operator button once to stop the test.
Note: To exit diagnostic test 1 (carousel diagnostic test), press and hold the operator button to stop the test
and return to diagnostic mode.
2. When the diagnostic test is stopped, press the operator button six times and hold it in on the sixth press. The
operator panel displays [EXIT DIAGNOSTIC].
3. Release the operator button. The autoloader exits diagnostic mode and the system resets.
Rimage Corporation © 2008
for the proper diagnostic test instructions.
November 18, 2008
2001074_C
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