Troubleshooting - German pool PAC-CH316 User Manual

Troubleshooting

Problem
Product does not
operate
Product is working
inefficiently
Water leakage
Excessive noise
Error Code "E0"
Error Code "E1"
Error Code "E2"
Error Code "Ft"
WARNING!
• DO NOT disassemble or repair this product on your own. Improper repair will cause the warranty to
become voided, and may lead to personal injury and property damage.
• If problem persists or for problems not listed in the table above, please contact German Pool
Customer Service & Repair Centre for assistance.
Possible Cause
Power is not connected properly
Room temperature too high or too
low
Filter is dirty
Air duct is blocked
Window or door is open
Wrong mode is selected; temperature
set too high or too low
Exhaust hose is detached
Water spilled when product was
moved
Drain hose is kinked or bent
Product is placed on an uneven
surface
A certain part is loose and vibrating
Noise sounds like water flowing
Communication error between main
PCB and display PCB
Ambient temperature sensor failure
Coil temperature sensor failure
Water tank full
Insert the plug into the socket
properly
This product's working temperature
range is 5-35ºC
Clean the filter
Clear blockage
Close window or door
Set the correct mode and
temperature
Make sure exhaust hose is properly
attached
Empty water tank before moving the
product
Straighten the drain hose
Place product on horizontal and firm
ground
Contact German Pool Customer
Service & Repair Centre
Sound made by flowing refrigerant.
This is normal
Contact German Pool Customer
Service & Repair Centre
Contact German Pool Customer
Service & Repair Centre
Contact German Pool Customer
Service & Repair Centre
Drain off water tank
P.20
Solution