Crestron QM-WMC Operations & Installation Manual

Crestron QM-WMC Operations & Installation Manual

Wall plate media & computer centers
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Crestron QM-WMC, QM-WMC-VCC
& QM-WCC-2
Wall Plate Media & Computer Centers
Operations & Installation Guide

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Summary of Contents for Crestron QM-WMC

  • Page 1 Crestron QM-WMC, QM-WMC-VCC & QM-WCC-2 Wall Plate Media & Computer Centers Operations & Installation Guide...
  • Page 2 Rockleigh, NJ 07647 1-888-CRESTRON Regulatory Compliance As of the date of manufacture, the QM-WMC/WMC-VCC/WCC-2 has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. Federal Communications Commission (FCC) Compliance Statement This device complies with part 15 of the FCC Rules.
  • Page 3: Table Of Contents

    Crestron QM-WMC/WMC-VCC/WCC-2 Media & Computer Centers Contents Wall Plate Media & Computer Centers: QM-WMC, QM-WMC-VCC & QM-WCC-2 1 Introduction ..........................1 Features and Functions ....................2 Applications......................... 5 Internal Block Diagram ....................7 Specifications ......................9 Physical Description....................11 Setup ............................21 Network Wiring......................
  • Page 5: Wall Plate Media & Computer Centers: Qm-Wmc, Qm-Wmc-Vcc & Qm-Wcc-2

    MediaManager system, including applications ranging from small conference rooms to large banquet halls and auditoriums. For simplicity within this guide, QM-WMC/WMC-VCC/WCC-2 is used except where noted. Wall Plate Media & Computer Centers • 1...
  • Page 6: Features And Functions

    ® • Cresnet communications • Low-cost, quick and easy installation • Integrates with Crestron C2N-DB Series Decorator Keypads • Installs alongside third-party LAN jacks and other devices • Performs Video signal format management via EDID (QM-WMC-VCC and QM-WCC-2 only) • Easy setup using Crestron SystemBuilder™ software QM-WMC and QM-WMC-VCC: •...
  • Page 7 Wiring for the QM-WMC and QM-WMC-VCC is extremely simple requiring just a single CresCAT™QM cable (sold separately). * S-video (Y/C) on QM-WMC-VCC may require an appropriate adapter or breakout cable (not included) to connect to the COMPONENT input. Wall Mount Computer Interface (QM-WCC-2 only) The QM-WCC-2 installs cleanly in a standard two-gang electrical box using a decorator style faceplate (not supplied).
  • Page 8 QuickMedia Transport Using Crestron’s revolutionary QuickMedia (QM) transport, all input signals are transmitted from the QM-WMC/WMC-VCC/WCC-2 to any QuickMedia Receiver or Distribution Center over a single inexpensive CAT5e type cable. Computer resolutions up to 1920 x 1200 pixels at 60 Hz are supported over cable runs up to 450 feet (137 meters).
  • Page 9: Applications

    Crestron QM-WMC/WMC-VCC/WCC-2 Media & Computer Centers easy to design, program and adjust from start to finish using Crestron SystemBuilder software. EDID Format Management (QM-WMC-VCC and QM-WCC-2 only) The QM-WMC-VCC and the QM-WCC-2 allow for management of the EDID (Extended Display Identification Data) information sent to the ™...
  • Page 10 Media & Computer Centers Crestron QM-WMC/WMC-VCC/WCC-2 QM-WMC-VCC and QM-WCC-2 in a Lecture Hall Application For more information on this and other QM applications, refer to the latest revision of the Crestron MediaManager Applications Guide (Doc. 6244), which is available from the Crestron website (www.crestron.com/manuals).
  • Page 11: Internal Block Diagram

    Crestron QM-WMC/WMC-VCC/WCC-2 Media & Computer Centers Internal Block Diagram The following diagrams represent the operational abilities of the QM-WMC, QM-WMC-VCC and QM-WCC-2 with the optional QM-WMIC. Internal Block Diagram of the QM-WMC (with QM-WMIC) QM-WMC Monitor Buffer Computer Video QM Out...
  • Page 12 Media & Computer Centers Crestron QM-WMC/WMC-VCC/WCC-2 Internal Block Diagram of the QM-WMC-VCC (with QM-WMIC) QM-WMC-VCC Monitor Buffer Computer Video QM Out Switch Combiner Componet RJ-45 Composite Audio Encoder Audio Switch Phantom Mic 1 Gate Gain Mic 2 Gate Gain Internal Block Diagram of the QM-WCC-2 (with QM-WMIC)
  • Page 13: Specifications

    Crestron QM-WMC/WMC-VCC/WCC-2 Media & Computer Centers Specifications Specifications for the QM-WMC/WMC-VCC/WCC-2 are listed in the following table. QM-WMC/WMC-VCC/WCC-2 Specifications SPECIFICATION DETAILS Video Signal Types RGB and composite, S-video component video Video/HDTV Formats NTSC or PAL, HDTV up to 1080i/1080p RGB Formats...
  • Page 14 (not included) for component video or HDTV. 3. QM-WMC and QM-WMC-VCC only. 4. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following these footnotes. 5. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.
  • Page 15: Physical Description

    Crestron QM-WMC/WMC-VCC/WCC-2 Media & Computer Centers NOTE: Crestron software and any files on the website are for authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site).
  • Page 16 Media & Computer Centers Crestron QM-WMC/WMC-VCC/WCC-2 QM-WMC-VCC Physical View 12 • Wall Plate Media & Computer Centers Operations & Installation Guide – DOC. 6237C...
  • Page 17 Crestron QM-WMC/WMC-VCC/WCC-2 Media & Computer Centers QM-WCC-2 Physical View Wall Plate Media & Computer Centers • 13 Operations & Installation Guide – DOC. 6237C...
  • Page 18 Media & Computer Centers Crestron QM-WMC/WMC-VCC/WCC-2 QM-WMC Overall Dimensions (Front and Side Views) QM-WMC-VCC Overall Dimensions (Front and Side Views) 14 • Wall Plate Media & Computer Centers Operations & Installation Guide – DOC. 6237C...
  • Page 19 Crestron QM-WMC/WMC-VCC/WCC-2 Media & Computer Centers QM-WCC-2 Overall Dimensions (Front and Side Views) QM-WMC/WMC-VCC/WCC-2 Overall Dimensions (Rear View) Wall Plate Media & Computer Centers • 15 Operations & Installation Guide – DOC. 6237C...
  • Page 20 Media & Computer Centers Crestron QM-WMC/WMC-VCC/WCC-2 Connectors, Controls & Indicators CONNECTORS DESCRIPTION CONTROLS & INDICATORS S-VIDEO (1) 4-pin mini DIN female, S-video (Y/C) input Input impedance: 75 Ω Maximum input: level: 1 V Signal sensing on Y S-video DIN Connector Pin Assignments...
  • Page 21 Crestron QM-WMC/WMC-VCC/WCC-2 Media & Computer Centers Connectors, Controls & Indicators (Continued) CONNECTORS DESCRIPTION CONTROLS & INDICATORS AUDIO (1) 3.5 mm TRS mini phone jack; Unbalanced stereo line level audio input; Input impedance: 10 kΩ; Maximum input level: 1 V MONITOR...
  • Page 22 Media & Computer Centers Crestron QM-WMC/WMC-VCC/WCC-2 Connectors, Controls & Indicators (Continued) CONNECTORS DESCRIPTION CONTROLS & INDICATORS COMP / PC (1) Red LED, indicates a signal PC (1–2) at the COMPUTER, PC or PC (1-2) input VIDEO / VID (1) Red LED, indicates a signal...
  • Page 23 6. QM-WCC-2 only. 7. S-video (Y/C) may require an appropriate adapter or breakout cable (not included) to connect to the COMPONENT input. 8. QM-WMC-VCC and QM-WCC-2 only. One on QM-WMC-VCC, two on QM-WCC-2. 9. For QuickMedia wiring, use CresCAT-QM, CresCAT-IM or quality CAT5e/CAT6 cable with a delay skew of ≤...
  • Page 24 Media & Computer Centers Crestron QM-WMC/WMC-VCC/WCC-2 aggregate cable length and delay skew between any QM transmitter (origination point) and QM receiver (endpoint) is 450 feet (137 meters) and 22 ns; a maximum of two QM midpoint devices may be inserted in a given QM signal path;...
  • Page 25: Setup

    • Use Crestron power supplies for Crestron equipment. • Provide sufficient power to the system. CAUTION: Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (www.crestron.com/calculators).
  • Page 26 The aggregate cable length of a signal path originating at a QM-WMC/WMC-VCC/WCC-2 and terminating at a QM receiver must not exceed 450 feet (137 meters). Video signals may experience a loss of quality over very long lengths of cable. This phenomenon is due to the added resistance and capacitance of longer cable lengths and is not peculiar to either Crestron and/or QuickMedia systems.
  • Page 27: Identity Code

    QM-WCC-2 Identity Code The Net ID of the QM-WMC has been factory set to 04. The Net ID of the QM-WMC-VCC has been factory set to 8F. The Net ID of the QM-WCC-2 has been factory set to 8E. The Net IDs of multiple QM-WMC/WMC-VCC/WCC-2 devices in the same system must be unique.
  • Page 28: Installation

    NOTE: If the QM-WMIC is to be used, refer to the installation instructions in the latest revision of the QM-WMIC Operations and Installation Guide (Doc. 6245) which is available from the Crestron website. The QM-WMC/WMC-VCC/WCC-2 should be used in a well-ventilated area.
  • Page 29 • Connect the grounding wire to the electrical box or a ground wire in the electrical box, as shown in the following illustration. (The electrical box must be earth grounded.) Grounding the QM-WMC/WMC-VCC/WCC-2 to a Grounded Electrical Box (QM-WMC Shown) Grounded Electrical Box...
  • Page 30 Media & Computer Centers Crestron QM-WMC/WMC-VCC/WCC-2 Grounding the QM-WMC/WMC-VCC/WCC-2 Using Cresnet Shield to Grounded Chassis (QM-WMC Shown) Electrical Box Isolated from Ground QM-RMCRX-BA QM-WMC CP2, CP2E, MC2E, MC2W, MP2, MP2E Shield Chassis To Grounding 24 VDC Earth Ground Wire Line...
  • Page 31 QuickMedia Port Cresnet Port 5. Make sure the QM-WMC/WMC-VCC/WCC-2 is properly oriented (labels are upright) and place it in the electrical box. CAUTION: Excess wire that is pinched between the QM-WMC/WMC-VCC/WCC-2 and the electrical box could short out.
  • Page 32: Hardware Hookup

    Refer to “Network Wiring” on page 21 before attaching the 4-position terminal block connector. Apply power after all connections have been made. When making connections to the QM-WMC/WMC-VCC/WCC-2, use Crestron power supplies for Crestron equipment. 28 • Wall Plate Media & Computer Centers...
  • Page 33 Crestron QM-WMC/WMC-VCC/WCC-2 Media & Computer Centers Hardware Connections for the QM-WMC AUDIO (computer): Stereo Line Level Audio From PC S-VIDEO: From S-video Source MONITOR: Buffered RGBHV AUDIO (S-video): Pass-Through to PC Stereo Audio From S-video Source VIDEO: COMPUTER: From Composite...
  • Page 34 Ground NOTE: Ensure the unit is properly grounded. Refer to step 4 on page 26. NOTE: For optimum performance, Crestron strongly recommends using CresCAT-QM cable, available from Crestron. Other high-quality/low skew CAT5e/CAT6 wiring may also be used with varying performance.
  • Page 35: Programming Software

    Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.
  • Page 36 Configuration Configuration Manager is the view where programmers “build” a Manager Crestron control system by selecting hardware from the Device Library. • To incorporate the QM-WMC/WMC-VCC/WCC-2 into the system, drag the QM-WMC/WMC-VCC/WCC-2 from the Cresnet Control Modules | QM Series folder of the Device Library and drop it in the System Views.
  • Page 37 • The ID code specified in the SIMPL Windows program must match the Net ID of each unit. Refer to “Identity Code” on page Program Program Manager is the view where programmers “program” a Crestron Manager control system by assigning signals to symbols.
  • Page 38: Uploading And Upgrading

    2-Series Control Systems Reference Guide (Doc. 6256). • Use the Address Book in Crestron Toolbox to create an entry for the QM-WMC/WMC-VCC/WCC-2 using the expected communication protocol (Indirect). Select the Cresnet ID of the...
  • Page 39: Programs And Firmware

    Crestron website as new features are developed after product releases. One has the option to upload programs via the programming software or to upload and upgrade via the Crestron Toolbox. For details on uploading and upgrading, refer to the SIMPL Windows help file or the Crestron Toolbox help file.
  • Page 40: Problem Solving

    Media & Computer Centers Crestron QM-WMC/WMC-VCC/WCC-2 Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. QM-WMC/WMC-VCC/WCC-2 Troubleshooting TROUBLE POSSIBLE CORRECTIVE CAUSE(S) ACTION Device does not...
  • Page 41 Crestron QM-WMC/WMC-VCC/WCC-2 Media & Computer Centers QM-WMC/WMC-VCC/WCC-2 Troubleshooting (Continued) TROUBLE POSSIBLE CORRECTIVE CAUSE(S) ACTION PWR LED does Device is not Verify Cresnet is not illuminate. receiving power. properly attached. Source LEDs do Sources are not Verify source not illuminate. transmitting operation.
  • Page 42: Check Network Wiring

    For example, a Cresnet run using 18 AWG Crestron Certified Wire and drawing 20 watts should not have a length of run more than 333 feet (101 meters). If Cresnet HP is used for the same run, its length could extend to 1250 feet (381 meters).
  • Page 43: Reference Documents

    Crestron QM-WMC/WMC-VCC/WCC-2 Media & Computer Centers NOTE: All Crestron certified Cresnet wiring must consist of two twisted pairs. One twisted pair is the +24V conductor and the GND conductor and the other twisted pair is the Y conductor and the Z conductor.
  • Page 44: Future Updates

    Media & Computer Centers Crestron QM-WMC/WMC-VCC/WCC-2 You can also log onto the online help section of the Crestron website (www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.
  • Page 45: Return And Warranty Policies

    Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any. CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse, accidental damage, modification or improper installation procedures.
  • Page 46 Media & Computer Centers Crestron QM-WMC/WMC-VCC/WCC-2 This page is intentionally left blank. 42 • Wall Plate Media & Computer Centers Operations & Installation Guide – DOC. 6237C...
  • Page 47 Crestron QM-WMC/WMC-VCC/WCC-2 Media & Computer Centers This page is intentionally left blank. Wall Plate Media & Computer Centers • 43 Operations & Installation Guide – DOC. 6237C...
  • Page 48 Crestron Electronics, Inc. Operations & Installation Guide – DOC. 6237C 15 Volvo Drive Rockleigh, NJ 07647 (2009576) Tel: 888.CRESTRON 07.10 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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