Contents Chapter 1: About this document....................8 Chapter 2: System overview......................9 Front view of the system..............................9 Rear view of the system..............................12 Inside the system................................17 Locating the Express Service Code and Service Tag....................19 System information label..............................20 Rail sizing and rack compatibility matrix........................
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Settings utility..............................61 Device Settings................................61 Dell Lifecycle Controller..............................61 Embedded system management..........................61 Boot Manager..................................61 PXE boot..................................... 62 Chapter 6: Minimum to POST and system management configuration validation......63 Minimum configuration to POST ..........................63 Configuration validation..............................63 Error messages................................64 Chapter 7: Installing and removing system components.............. 65 Safety instructions................................65...
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Removing a drive blank.............................. 92 Installing a drive blank..............................93 Removing a drive carrier............................93 Installing the drive carrier............................94 Removing the drive from the drive carrier......................95 Installing the drive into the drive carrier........................96 Rear drive module................................97 Removing the 2 x 2.5-inch rear drive module...................... 97 Installing the 2 x 2.5-inch rear drive module......................
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Installing a GPU................................217 Optional serial COM port.............................. 220 Removing the serial COM port..........................220 Installing the serial COM port..........................221 Optional VGA port for Direct Liquid Cooling module....................223 Removing the VGA port............................223 Installing the VGA port.............................224 Optional BOSS-N1 module............................226 Removing the BOSS-N1 module blank.........................226 Installing the BOSS-N1 module blank........................
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Chapter 11: Using system diagnostics..................279 Dell Embedded System Diagnostics........................... 279 Running the Embedded System Diagnostics from Boot Manager..............279 Running the Embedded System Diagnostics from the Dell Lifecycle Controller........279 System diagnostic controls............................ 280 Chapter 12: System board diagnostic LED indicators..............281 Chapter 13: Enhanced Preboot System Assessment..............282...
About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...
● Up to 12 x 3.5-inch, 8 x 3.5-inch, or 24 x 2.5-inch, 16 x 2.5-inch, 8 x 2.5-inch, or 2 x 2.5-inch(rear), 4 x 2.5-inch(rear) SAS, SATA, or NVMe (HDD/SSD) drives NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support >...
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Table 1. Features available on the front of the 24 x 2.5-inch drive system (continued) Item Ports, panels, and Icon Description slots Drive Enables you to install drives that are supported on your system. Right control panel Contains the power button with integrated power LED, 1 x VGA port, 1 x 2.0 USB port, iDRAC Direct (Micro-AB USB) port, and the iDRAC Direct status LED.
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Table 3. Features available on the front of 8 x 2.5-inch drive system Item Ports, panels, and Icon Description slots Left control panel Contains the system health, system ID, and the status LED indicator. Drive Enables you to install drives that are supported on your system. Right control panel Contains the power button with integrated power LED, 1 x VGA port, 1 x 2.0 USB port, iDRAC Direct (Micro-AB USB) port, and the iDRAC...
Table 5. Features available on the front of 12 x 3.5-inch drive system Item Ports, panels, and Icon Description slots Left control panel Contains the system health, system ID, and the status LED indicator. Drive Enables you to install drives that are supported on your system. Right control panel Contains the power button with integrated power LED, 1 x VGA port, 1 x 2.0 USB port, iDRAC Direct (Micro-AB USB) port, and the iDRAC...
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Description Dedicated iDRAC9 Ethernet Enables you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. System Identification (ID) The System Identification (ID) button is available on the front and button back of the system.
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USB devices to the system. Dedicated iDRAC9 Ethernet Enables you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. System Identification (ID) The System Identification (ID) button is available on the front and button back of the system.
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USB devices to the system. Dedicated iDRAC9 Ethernet Enables you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. System Identification (ID) The System Identification (ID) button is available on the front and button back of the system.
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USB devices to the system. Dedicated iDRAC9 Ethernet Enables you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. System Identification (ID) The System Identification (ID) button is available on the front and button back of the system.
Inside the system Figure 10. Inside the system 1. Drive backplane 2. Cooling fan cage assembly 3. Air shroud top cover 4. Riser 4 5. Riser 3 6. Intrusion switch 7. Power Supply Unit (PSU 1) 8. Power Supply Unit (PSU 2) 9.
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Figure 11. Inside the system with full length risers and GPU shroud 1. Drive backplane 2. Expansion card board 3. Cooling fan cage assembly 4. GPU air shroud top cover 5. Riser 4 6. Riser 3 7. Intrusion switch 8. Power Supply Unit (PSU 1) 9.
The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell to route support calls to the appropriate personnel.
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Figure 14. Service information Figure 15. Memory information System overview...
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Figure 16. LED behavior Figure 17. Icon legend System overview...
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Figure 18. Configuration and layout for 2.5-inch drive system Figure 19. System tasks System overview...
Figure 20. Express service tag Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell Technologies Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering- Docs_Documents/en/rail-rack-matrix.pdf. The document provides the information that is listed below: ●...
Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • System weight • PSU specifications • Processor specifications • Supported operating systems • Cooling fan specifications • System battery specifications •...
Chassis dimensions Figure 21. Chassis dimensions Table 10. PowerEdge R7615 chassis dimensions 482.0 mm (18.97 inches) 434.0 mm (17.08 86.8 mm (3.41 35.84 mm (1.96 700.7 mm (27.58 736.29 mm inches) inches) inches) With inches) Ear to rear (28.98 inches)
PSU specifications The PowerEdge R7615 system supports up to two AC or DC power supply units (PSUs). Table 12. PSU specifications Class Heat Frequency Voltage Current (A) dissipatio (Hz) High line Low line wattage (200 wattage (100 (maximu —240 V AC) —120 V AC)
For more information, go to www.dell.com/ossupport. Cooling fan specifications Cooling options The PowerEdge R7615 requires various cooling components that based on CPU TDP, storage modules, rear drives, GPU, and persistent memory to maintain optimum thermal performance. The PowerEdge R7615 offers two types of cooling options: ●...
The PowerEdge R7615 system uses one CR 2032 3.0-V lithium coin cell battery. Expansion card riser specifications The PowerEdge R7615 system supports up to eight PCI express (PCIe) slots (six full lengths and two low profiles) on the system board.
Slot 8 x8 (Gen5) Half Half (Gen5) length length Memory specifications The PowerEdge R7615 system supports the following memory specifications for optimized operation. Table 17. Memory specifications Single processor DIMM type DIMM rank DIMM capacity Minimum system Maximum system capacity...
● 4 x 2.5-inch rear hot-swappable SAS, SATA, or NVMe drives ● Zero drive NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support >Browse all Products >...
The optional serial connector card is installed similar to an expansion card filler bracket. VGA ports specifications The PowerEdge R7615 system supports One DB-15 VGA port on the front panel and one on the rear panel (optional for processor liquid cooling).
Table 22. Supported video resolution options (continued) Resolution Refresh rate (Hz) Color depth (bits) 1600 x 1200 8, 16, 32 1680 x 1050 8, 16, 32 1920 x 1080 8, 16, 32 1920 x 1200 8, 16, 32 Environmental specifications Table 23.
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Table 26. Common Environmental Specifications for ASHRAE A2, A3 and A4 Temperature Specifications Allowable continuous operations Maximum temperature gradient (applies to both 20°C in an hour* (36°F in an hour) and 5°C in 15 minutes (9°F in 15 operation and non-operation) minutes), 5°C in an hour* (9°F in an hour) for tape hardware NOTE: * - Per ASHRAE thermal guidelines for tape hardware, these are...
Table 29. Particulate contamination specifications (continued) Particulate contamination Specifications NOTE: This condition applies to data center and non-data center environments. Walk-Up Edge Data Center or Cabinet (sealed, closed Filtration is not required for cabinets that are anticipated to be opened loop environment) 6 times or less per year.
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Table 31. Air cooling: Thermal restriction matrix(non-GPU) (continued) 16x2. 5" 16 x 16 x Configuration 2.5" 2.5" 2.5" 24 x 2.5" SAS 8x3.5" 12x3.5" 8x2.5 " U.2 Rear storage 4x Rear Rear Rear 2x Rear 2.5 w/ Rear Rear Rear Rear Rear 2.5"...
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Table 32. Air cooling: Thermal restriction matrix(GPU Configuration) (continued) 16 x 2.5- 16 x 16 x inch 2.5- 2.5- 2.5- SAS + 8 x 3.5- Configuration No BP 24 x 2.5-inch SAS inch inch inch inch 2.5- inch Rear storage Rear Rear Rear...
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Table 33. Air cooling: Thermal Guidance (non-GPU) (continued) 16 x 16 x 2.5" 8 x 3.5- Configuration No BP 2.5" 2.5" 24 x 2.5" SAS SAS + 8 12 x 3.5-inch inch " x 2.5" Rear storage Rear 2.5" No Rear "w No Rear No Rear...
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Table 34. Air cooling: Thermal Guidance (GPU configuration) 24x 2.5-inch Configuration 8 x 2.5" U.2 16 x 2.5" U.2 16 x 2.5" SAS 8 x 3.5-inch (A100/ (A100/ DW (A100/ (A100/ (A100/ A40/ A40/ A40/A30/ A40/ A40/ SW A2 A30/ A30/ A16/ A30/...
● Two PSUs are required in redundant mode. If there is PSU failure, system performance may be reduced. ● Non-Dell qualified peripheral cards and peripheral cards greater than 25 W are not supported. ● GPU and FPGA are not supported.
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● Two PSUs are required in redundant mode. If there is PSU failure, system performance may be reduced. ● Non-Dell qualified peripheral cards and peripheral cards greater than 25 W are not supported. ● GPU and FPGA are not supported.
Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...
Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals.
UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at www.dell.com/ poweredgemanuals.
System BIOS To view the System BIOS screen, power on the system, press F2, and click System Setup Main Menu > System BIOS. Table 38. System BIOS details Option Description System Information Provides information about the system such as the system model name, BIOS version, and Service Tag.
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Table 39. System Information details (continued) Option Description System CPLD Version Specifies the current version of the system complex programmable logic device (CPLD) firmware. UEFI Compliance Version Specifies the UEFI compliance level of the system firmware. AGESA Version Specifies the AGESA reference code version. SMU Version Specifies the SMU firmware version.
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Table 41. Processor Settings details (continued) Option Description IOMMU Support Enable or Disable IOMMU support. It is required to create IVRS ACPI table. This option is set to Enabled by default. Kernel DMA Protection When this option is set to Enabled, using IOMMU, BIOS, and the Operating System will enable direct memory access protection for DMA capable peripheral devices.
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Table 41. Processor Settings details (continued) Option Description Configurable TDP Allows the reconfiguration of the processor Thermal Design Power (TDP) levels based on the power and thermal delivery capabilities of the system. TDP refers to the maximum amount of power the cooling system is required to dissipate. This option is set to Maximum by default.
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Dell Qualified NVMe drives always use the UEFINVMe driver built into the Dell EROS. When this option is set to 'All Drives', the BIOS driver will also be used with any NVMe drives in the system that has not been qualified by Dell. The option is set to Dell Qualified Drives by default.
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Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive.
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2. Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device down or up in the order. 3. Click Exit, and then click Yes to save the settings on exit. NOTE: You can also enable or disable boot order devices as needed.
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Table 49. HTTP Device n Settings details (continued) Option Description Prefix Length: IPv6 Prefix Length (0-128) for this HTTP Device. VLAN Enables VLAN for HTTP device. This option is set to Enable or Disable. This option is set to Disable by default. VLAN ID Shows the VLAN ID for the HTTP device VLAN Priority...
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Integrated Devices To view the Integrated Devices screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Integrated Devices. Table 53. Integrated Devices details Option Description User Accessible USB Ports Configures the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports;...
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Table 53. Integrated Devices details (continued) Option Description system initializes the timer. When this option is set to Disabled (the default), the timer does not have any effect on the system. Memory Mapped I/O Limit Controls where MMIO is mapped. The 1 TB option is designed for specific OS which cannot support MMIO over 1 TB.
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Table 54. Serial Communication details (continued) Option Description setup utility may not always revert this setting to the default setting of Serial Device 1. Failsafe Baud Rate Specifies the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed.
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Table 55. System Profile Settings details (continued) Option Description Power Profile Select High performance Mode(default): Favors core performance. All DF P-States are available in this mode and the default DF P-State and DLWM algorithms are active. Efficiency Mode: Configures the system for power efficiency. Limits boost frequency available to cores and restricts DF P-States available in the system.
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Table 57. System Security details (continued) Option Description When set to Enabled, the storage and endorsement hierarchies can be used. When set to Disabled, the storage and endorsement hierarchies cannot be used. When set to Clear, the storage and endorsement hierarchies are cleared of any values and then reset to Enabled.
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Table 57. System Security details (continued) Option Description If the current Table 58. Secure Boot Mode mode is set to User Mode, the Options Descriptions available options User In User Mode, PK must be installed, and BIOS are User Mode, Mode performs signature verification on programmatic Audit Mode, and...
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NOTE: Password protection does not take effect until the system reboots. Using your system password to secure your system About this task If you have assigned a setup password, the system accepts your setup password as an alternate system password. Steps 1.
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● If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password. For more information, see the System Security Settings screen section. ● You cannot disable or change an existing system password. NOTE: You can use the password status option with the setup password option to protect the system password from unauthorized changes.
Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.
Table 61. Boot Manager details (continued) Option Description System Utilities Enables you to launch System Utilities menu such as Launch Diagnostics, BIOS update File Explorer, Reboot System. PXE boot You can use the Preboot Execution Environment (PXE) option to boot and configure the networked systems remotely. To access the PXE boot option, boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS Setup.
Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell system. Topics: • Minimum configuration to POST • Configuration validation Minimum configuration to POST The components listed below are the minimum configuration to POST: ●...
Table 62. Configuration validation error (continued) Error Description Possible cause and Example recommendations Comm Error A configuration element is not responding System management Comm Error: Backplane 2 to iDRAC using the management interface sideband communication while running an inventory check. Unplug AC Power, reseat the element and replace the element if the problem...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
2. Disconnect the system from the electrical outlet, and disconnect the peripherals. 3. If applicable, remove the system from the rack. For more information, see the Rail Installation Guide relevant to your rail solutions at www.dell.com/poweredgemanuals. 4. Remove the system cover.
For information about DC PSU cabling instructions, go to https://www.dell.com/poweredgemanuals > Rack Servers > PowerEdge R7615 > Select This Product > Documentation > Manuals and Documents > Cabling instructions for – 48 – 60 V DC power supply. Optional front bezel...
Installing the front bezel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. NOTE: The bezel key is part of the bezel package. Steps 1. Align and insert the tabs on the bezel into the slots on the chassis. 2.
Figure 25. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Ensure that all internal cables are connected and placed out of the way, and no tools or extra parts are left inside the system.
Figure 26. Installing the system cover Next steps Follow the procedure listed in After working inside your system. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Figure 27. Removing the drive backplane cover Next steps Install the drive backplane. Installing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
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Figure 28. Installing the drive backplane cover Next steps 1. Follow the procedure listed in After working inside your system. Installing and removing system components...
Air shroud Removing the air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.
2. Lower the air shroud into the system until it is firmly seated. Figure 30. Installing the air shroud Next steps 1. Follow the procedure listed in After working inside your system. Removing the GPU air shroud top cover Prerequisites CAUTION: Never operate your system with the air shroud removed.
Figure 31. Removing the GPU air shroud top cover Next steps Replace the GPU air shroud top cover. Installing the GPU air shroud top cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 32. Installing the GPU air shroud top cover Next steps 1. Follow the procedure listed in After working inside your system. Removing the GPU air shroud filler Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 33. Removing the GPU air shroud filler Next steps Replace the GPU air shroud filler. Installing the GPU air shroud filler Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 34. Installing the GPU air shroud filler Next steps Install the GPU air shroud top cover. 2. Follow the procedure listed in After working inside your system. Removing the GPU air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.
Figure 35. Removing the GPU air shroud Next steps Replace the GPU air shroud. Installing the GPU air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 36. Installing the GPU air shroud Next steps Install the full length expansion risers. Install the GPU air shroud top cover. 3. Follow the procedure listed in After working inside your system. Removing the 2 x 2.5-inch rear drive module air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed.
Figure 37. Removing the 2 x 2.5-inch rear drive module air shroud Next steps Replace the 2 x 2.5-inch rear drive module air shroud. Installing the 2 x 2.5-inch rear drive module air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 38. Installing the 2 x 2.5-inch rear drive module air shroud Next steps 1. Follow the procedure listed in After working inside your system. Removing the 4 x 2.5-inch rear drive module air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.
Figure 39. Removing the 4 x 2.5-inch rear drive module air shroud Next steps Replace the 4 x 2.5-inch rear drive module air shroud. Installing the 4 x 2.5-inch rear drive module air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 40. Installing the 4 x 2.5-inch rear drive module air shroud Next steps 1. Follow the procedure listed in After working inside your system. Cooling fan Removing the cooling fan cage assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 41. Removing the cooling fan cage assembly Next steps Replace the cooling fan assembly. Installing the cooling fan cage assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. CAUTION: Ensure that the cables inside the system are correctly installed and retained by the cable retention bracket before installing the cooling fan cage assembly.
Figure 42. Installing the cooling fan cage assembly Next steps 1. If removed, install the air shroud 2. Follow the procedure listed in After working inside your system. Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 43. Removing a cooling fan Next steps Replace a cooling fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. NOTE: The procedure to install standard (STD), high-performance silver grade (HPR SLVR), or high-performance gold grade (HPR GOLD) fan is same.
Figure 44. Installing a cooling fan Next steps 1. Follow the procedure listed in After working inside your system. Removing a 2 x 2.5-inch rear drive module cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.
Figure 45. Removing a 2 x 2.5-inch rear drive module cooling fan Next steps Replace 2 x 2.5-inch rear drive module cooling fan. Installing a 2 x 2.5-inch rear drive module cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 46. Installing a 2 x 2.5-inch rear drive module cooling fan Next steps Install the 2 x 2.5-inch rear drive module air shroud. 2. Follow the procedure listed in After working inside your system. Removing a 4 x 2.5-inch rear drive module cooling fan Prerequisites 1.
Figure 47. Removing a 4 x 2.5-inch rear drive module cooling fan Next steps Replace 4 x 2.5-inch rear drive module cooling fan. Installing a 4 x 2.5-inch rear drive module cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 48. Installing a 4 x 2.5-inch rear drive module cooling fan Next steps Install the 4 x 2.5-inch rear drive module air shroud. 2. Follow the procedure listed in After working inside your system. Drives Removing a drive blank Prerequisites 1.
Figure 49. Removing a drive blank Next steps Replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Steps Slide the drive blank into the drive slot until the release button clicks into place. Figure 50.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the documentation supplied with your operating system.
CAUTION: When a replacement hot swappable drive is installed and the system is powered on, the drive automatically begins to rebuild. Ensure that the replacement drive is blank or contains data that you wish to overwrite. Any data on the replacement drive is immediately lost after the drive is installed. 1.
Figure 53. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Remove the drive blank. Steps 1.
Figure 54. Installing a drive into the drive carrier Next steps Install the drive carrier. Rear drive module Removing the 2 x 2.5-inch rear drive module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 55. Removing the 2x 2.5-inch rear drive module Next steps Replace the 2 x 2.5-inch rear drive module. Installing the 2 x 2.5-inch rear drive module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 56. Installing the 2 x 2.5-inch rear drive module Next steps 1. Connect and route all the cables to the rear drive module. Install the drives. 3. If removed, install the air shroud. 4. Follow the procedure listed in After working inside your system.
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6. Disconnect the cables from the rear drive module. NOTE: Refer Cable routing topic for more information. Steps 1. Using a Phillips #2 screwdriver, loosen the captive screws that secure the rear drive module to the system. 2. Lift the rear drive module from the system. Figure 57.
Installing the 4 x 2.5-inch rear drive module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If required, remove the air shroud. Remove the drives. 5. If installed, remove the BOSS-N1 module.
Supported hard drives options 2.5-inch (x 8) NVMe backplane 2.5-inch (x 8) SAS, or SATA backplane PowerEdge R7615 3.5-inch (x 8) SAS, or SATA backplane 3.5-inch (x 12) SAS or SATA backplane 2.5-inch (x 24) SAS, SATA, or NVMe backplane Figure 59.
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Figure 61. 8 x 3.5-inch drive backplane rear 1. BP_DST_SA1 (PERC to backplane) 2. BP_PWR_CTRL Figure 62. 8 x 3.5-inch drive backplane front 1. BP_PWR_1 (backplane power and signal cable to system board) Figure 63. 12 x 3.5-inch drive backplane 1.
Figure 65. 24 x 2.5-inch drive backplane (top view) 1. BP_CTRL 2. BP_PWR_1 (backplane power and signal cable to system board) 3. BP_DST_PA1 (PCIe/NVMe connector) 4. BP_PWR_2 (backplane power and signal cable to system board) 5. BP_ DST_PB1 (PCIe/NVMe connector) 6.
NOTE: The procedure to remove the backplane is similar for all backplane configurations. 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the backplane cover. 4. If installed, remove the air shroud remove the GPU air shroud.
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4. If installed, remove the air shroud remove the GPU air shroud. Remove the cooling fan cage assembly. Remove the drives. 7. Observe and disconnect the drive backplane cables from the connector on the system board and backplane. NOTE: Refer Cable routing topic for more information.
Side wall brackets Removing the side wall bracket There are two side wall brackets on either side of the system. The procedure to remove is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Installing the side wall bracket There are two side wall brackets on either side of the system. The procedure to install is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Cable routing Figure 71. 8 x 3.5 inch SAS/SATA fPERC10.15 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 66. 8 x 3.5 inch SAS/SATA fPERC Order From SL1_CPU1_PA1 (signal connector on...
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Figure 72. 12 x 3.5 SAS/SATA with APERC 11 in Riser 2 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 67. 12 x 3.5 SAS/SATA with APERC 11 in Riser 2 Order From CTRL_SRC_SB1 (fPERC controller...
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Figure 73. 12 x 3.5 inch SAS/SATA with APERC11 in Riser 2 and Rear 2 x 2.5 inch SAS/SATA NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
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Figure 74. 12 x 3.5 inch SAS/SATA with APERC12 in Riser 2 and Rear 2 x 2.5 inch SAS/SATA NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
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Figure 75. 12 x 3.5 inch SAS/SATA with APERC11 in Riser 2 and Rear 4 x 2.5 inch SAS/SATA NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
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Figure 76. 12 x 3.5 inch SAS/SATA with APERC12 in Riser 2 and Rear 4 x 2.5 inch SAS/SATA NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
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Figure 77. 8 x 2.5 inch x4 PCIe U.2 NVMe SSD NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 72. 8 x 2.5 inch x4 PCIe U.2 NVMe SSD Order From SIG_PWR_1 (system board power...
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Figure 78. 8 x 2.5 inch x4 PCIe U.2 NVMe SSD with FPERC11 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 73. 8 x 2.5 inch x4 PCIe U.2 NVMe SSD with FPERC11 Order From SIG_PWR_1 (system board power...
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Figure 79. 8 x 2.5 inch x4 PCIe U.2 NVMe SSD with FPERC12 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 74. 8 x 2.5 inch x4 PCIe U.2 NVMe SSD with FPERC12 Order From SIG_PWR_1 (system board power...
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Figure 80. 8 x 2.5 inch Universal SAS3 Low Profile with FPERC11 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 75. 8 x 2.5 inch Universal SAS3 Low Profile with FPERC11 Order From SIG_PWR_2 (system board power...
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Figure 81. 16 x 2.5 inch SAS/SATA Low Profile with FPERC11 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 76. 16 x 2.5 inch SAS/SATA Low Profile with FPERC11 Order From SIG_PWR_2 (system board power...
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Figure 82. 16 x 2.5 inch SAS/SATA Low Profile with FPERC12 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 77. 16 x 2.5 inch SAS/SATA Low Profile with FPERC12 Order From SIG_PWR_2 (system board power...
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Figure 83. 16 x U.2 Gen4 Low Profile NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 78. 16 x U.2 Gen4 Low Profile Order From SIG_PWR_2 (system board power BP_PWR_1 (backplane power...
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Figure 84. 16 x 2.5 inch U.2 Gen4 Low Profile with 2 x FPERC11 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 79. 16 x 2.5 inch U.2 Gen4 Low Profile with 2 x FPERC11 Order From SIG_PWR_1 (system board power...
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Figure 85. 16 x 2.5 inch SAS/SATA with FPERC11 + 8 x U.2 Gen4 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 80. 16 x 2.5 inch SAS/SATA with FPERC11 + 8 x U.2 Gen4 Order From SIG_PWR_0 (system board power...
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Figure 86. 16 x 2.5 inch SAS/SATA with FPERC12 + 8 x U.2 Gen4 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 81. 16 x 2.5 inch SAS/SATA with FPERC12 + 8 x U.2 Gen4 Order From SIG_PWR_0 (system board power...
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Figure 87. 24 x 2.5 inch SAS/SATA with FPERC11 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 82. 24 x 2.5 inch SAS/SATA with FPERC11 Order From SIG_PWR_2 (system board power...
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Figure 88. 24 x 2.5 inch SAS/SATA with FPERC12 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 83. 24 x 2.5 inch SAS/SATA with FPERC12 Order From SIG_PWR_2 (system board power...
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Figure 89. 24 x 2.5 inch SAS/SATA with 8 Universal drives with FPERC11 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 84. 24 x 2.5 inch SAS/SATA with 8 Universal drives with FPERC11 Order From SL7_CPU1_PB4 (signal connector on...
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Figure 90. 24 x 2.5 inch SAS/SATA with 8 x Universal drives with FPERC12 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 85. 24 x 2.5 inch SAS/SATA with 8 x Universal drives with FPERC12 Order From SL7_CPU1_PB4 (signal connector on...
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Figure 91. 24 x 2.5 inch SAS/SATA drives with 2 x 2.5 inch SAS/SATA drives with FPERC11 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 86.
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Figure 92. 24 x 2.5 inch SAS/SATA drives with 2 x 2.5 inch SAS/SATA drives with FPERC12 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 87.
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Figure 93. 24 x 2.5 inch SAS/SATA drives with 2 x Universal drives with FPERC11 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 88. 24 x 2.5 inch SAS/SATA drives with 2 x Universal drives with FPERC11 Order From SIG_PWR_1 (system board power...
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Figure 94. 24 x 2.5 inch SAS/SATA drives with 2 x Universal drives with FPERC12 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 89. 24 x 2.5 inch SAS/SATA drives with 2 x Universal drives with FPERC12 Order From SIG_PWR_1 (system board power...
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Figure 95. 24 x 2.5 inch SAS/SATA drives with 4 x 2.5 inch drives with FPERC11. NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 90. 24 x 2.5 inch SAS/SATA drives with 4 x 2.5 inch drives with FPERC11 Order From SIG_PWR_2 (system board power...
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Figure 96. 24 x 2.5 inch SAS/SATA drives with 4 x 2.5 inch drives with FPERC12. NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 91. 24 x 2.5 inch SAS/SATA drives with 4 x 2.5 inch drives with FPERC12 Order From SIG_PWR_1 (system board power...
Figure 97. 24 x 2.5 inch U.2 drives Gen5 Single Width NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 92. 24 x 2.5 inch U.2 drives Gen5 Single Width Order From SL4_CPU1_PB2 (signal connector on...
Remove the drive backplane cover. 5. If required, remove the air shroud remove the GPU air shroud.. 6. If required, remove the drive backplane cover. 7. Disconnect all the cables, observe the cable routing. NOTE: Refer Cable routing topic for more information. Steps 1.
Steps 1. Align the connectors and guide slots on the rear mounting front PERC module with the connectors and guide pins on the drive backplane. 2. Slide the rear mounting front PERC module until the module is connected to the drive backplane. 3.
Steps 1. Using a Phillips #2 screwdriver, loosen the captive screws on the front mounting front PERC module. 2. Slide the front mounting front PERC module to disengage from the connector on the drive backplane. Figure 100. Removing the front mounting front PERC module Next steps Replace the front mounting front PERC module.
Figure 101. Installing the front mounting front PERC module Next steps 1. Connect all the cables, observe the cable routing. Install the cooling fan cage assembly. 3. If removed, install the air shroud install the GPU air shroud. Install the drive backplane cover.
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Figure 102. Removing the Adapter PERC module 4. If the Adapter PERC module is not going to be replaced, install a filler bracket and close the card retention latch. Figure 103. Installing the filler bracket Next steps Replace the Adapter PERC module.
Installing the adapter PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If required, remove the air shroud remove the GPU air shroud. 4. If required, remove the drive backplane cover.
NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 105. Installing the Adapter PERC module Next steps 1. Connect the cables to the Adapter PERC module and route the cables properly. NOTE: Refer Cable routing...
Figure 106. Removing the rear drive cage Next steps Replace the rear drive cage. Installing the rear drive cage Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
System memory System memory guidelines The PowerEdge R7615 system supports DDR5 registered DIMMs (RDIMMs). Your system memory is organized into eight channels per processor (two memory sockets per channel), 12 memory sockets per processor. Memory channels are organized as follows:...
Figure 108. Memory channels Table 93. Memory channels Proce Chan Chan Chann Chann Channe Chann Channel Channel Channe Channe Channe Channe ssor nel A nel B el C el D el F Proces Slots Slots Slots Slots Slots A7 Slots Slots A2 Slots A6 Slots A4 Slots...
The memory bus operate at speeds up to 4800 MT/s depending on the following factors: ● System profile selected (for example, Performance Optimized, or Custom [can be run at high speed or lower]) ● Maximum supported DIMM speed of the processors ●...
Figure 109. Removing a memory module Next steps Replace the memory module. Install a memory module blank, if the memory module is removed permanently. NOTE: The procedure to install a memory module blank is similar to the procedure to install a memory module. NOTE: To ensure proper system cooling, memory module blanks must be installed in any memory socket that is not occupied.
When the memory module is properly seated in the socket, the levers on the memory module socket align with the levers on the other sockets that have memory modules installed. Figure 110. Installing a memory module Next steps Install the air shroud.
NOTE: The captive screw numbers are marked on the heat sink. 2. Lift the heat sink from the system. Figure 111. Removing a heat sink Next steps 1. If you are uninstalling a faulty heat sink, replace the heat sink, else remove the processor.
7. Lift the heat sink from the system. Figure 112. Removing the liquid cooling heat sink modules Next steps 1. If you are uninstalling a faulty heat sink, replace the liquid cooling heat sink modules, else remove the processor. Removing the processor Prerequisites WARNING: The heat sink may be hot to touch for some time after the system has been powered off.
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Figure 113. Removing screws on the retention frame 2. Release the processor socket rail frame by holding both blue tabs to lift the blue latches. Figure 114. Lifting the rail frame 3. Holding the handle on the carrier frame, slide the tray out of the rail frame. Installing and removing system components...
Figure 115. Removing the carrier frame Next steps Replace the processor. Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the heat sink. Steps 1.
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Figure 116. Placing the carrier frame into the rail frame 2. Holding both of blue tabs to push the rail frame down until the blue latches lock into place. Figure 117. Closing the rail frame 3. Secure the retention frame by holding down the retention frame with one hand while using the other hand to operate the screw driver to engage and tighten screw.
Figure 118. Securing the retention frame Next steps Install the heat sink. 2. Follow the procedure listed in After working inside your system. Installing the heat sink Prerequisites Never uninstall the heat sink from a processor unless you intend to replace the processor or system board. The heat sink is necessary to maintain proper thermal conditions.
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Figure 119. Applying thermal grease CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose of the syringe after you use it. NOTE: Refer to the airflow direction on heat sink label as visual hint of heat sink install orientation.
Next steps 1. If removed, install the air shroud. 2. Follow the procedure listed in the After working inside your system. Installing the liquid cooling heat sink Prerequisites Never uninstall the heat sink from a processor unless you intend to replace the processor or system board. The heat sink is necessary to maintain proper thermal conditions.
A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing. It does not prevent your system from turning on. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell PowerEdge Servers Troubleshooting Guide at www.dell.com/ poweredgemanuals.
Table 110. Config10. R1U+R3B+R4Q (continued) Card type Slot priority Maximum number of cards FOXCONN (BOSS) Integrated slot Removing the expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
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Figure 135. Removing the expansion card riser 1 Figure 136. Removing the expansion card riser 2 Installing and removing system components...
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Figure 137. Removing the expansion card riser 3 Figure 138. Removing the expansion card riser 4 3. If the risers are not going to be replaced, install riser blanks, and if required tighten the captive screws. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.
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Figure 139. Installing the Riser 1 blank Figure 140. Installing the Riser 2 blank Installing and removing system components...
CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Installing and removing system components...
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Steps 1. If installed, remove the riser blanks and if required loosen the captive screws. NOTE: Store the riser blanks for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
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Figure 145. Removing the Riser 3 blank Figure 146. Removing the Riser 4 blank 2. Holding the edges or the touch points, align the holes on the expansion card riser with the guides on the system board. 3. Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector.
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Figure 147. Installing the expansion card riser 2 Figure 148. Installing the expansion card riser 1 Installing and removing system components...
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Figure 149. Installing the expansion card riser 3 Figure 150. Installing the expansion card riser 4 Next steps 1. If required, reconnect the cables to the expansion card or system board. Install the air shroud install the GPU air shroud. 3.
Removing expansion card from the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If applicable, disconnect the cables from the expansion card. Remove the air shroud remove the GPU air shroud.
For instructions, see the documentation accompanying the card. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
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Figure 153. Removing the filler bracket 3. Hold the card by edges, and align the card with the connector on the riser. 4. Insert the card firmly into the expansion card connector until seated. 5. Close the expansion card retention latch. 6.
Next steps 1. If applicable, connect the cables to the expansion card. Install the expansion card risers. Install the air shroud install the GPU air shroud. 4. Follow the procedure listed in After working inside your system. 5. Install any device drivers required for the card as described in the documentation for the card. Removing the full length expansion card risers Prerequisites 1.
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Figure 155. Removing the expansion card riser (Riser 1) Figure 156. Removing the expansion card riser (Riser 4) 2. If the risers are not going to be replaced, install riser blanks and tighten the captive screws. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.
Figure 157. Installing the Riser 1 blank Figure 158. Installing the Riser 4 blank Next steps Replace the full length expansion card riser. Installing the full length expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
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Remove the GPU air shroud top cover. 5. If installed, remove the GPU air shroud filler. 6. If removed, install the GPU into the expansion card risers. NOTE: Full length risers are supported only in Riser 1 and Riser 4 slot and first install Riser4 and then Riser1. Steps 1.
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2. To install the full length expansion card risers: a. Connect the GPU power cable and signal cable to the connectors on the system board. NOTE: Temporarily unplug and plug the VGA cable for making space to connect Riser 1 GPU power cable to system board.
Figure 162. Installing the expansion card riser (Riser 1) Next steps 1. If applicable, connect the cables to the expansion card or system board. Install the GPU air shroud top cover. 3. Follow the procedure listed in After working inside your system.
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Figure 163. Removing GPU from Riser 1 2. To remove the GPU from Riser 4: a. Slide the expansion card latch on the riser. b. Press the tab, and pull the card holder from the riser. c. Tilt the expansion card holder latch on the riser. d.
CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. WARNING: Consumer-Grade GPU should not be installed or used in the Enterprise Server products.
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Steps 1. If installed, remove the filler bracket. NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
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Figure 167. Installing GPU on Riser 1 3. To install the GPU on Riser 4: a. Connect the GPU power cable to the GPU card. b. Align the connector on the GPU with the connector on the riser. c. Insert the GPU into the riser until firmly seated. d.
Install the full length expansion card riser. Install the GPU air shroud top cover. 4. Follow the procedure listed in After working inside your system. 5. Install any device drivers required for the card as described in the documentation for the card. Optional serial COM port This is a service technician replaceable part only.
Figure 170. Removing the Serial COM port 5. Install the filler bracket if not replacing the serial COM port. Next steps Replace the serial COM port. Installing the serial COM port The procedure to install serial COM port to Riser 3 or 4 is same. Prerequisites 1.
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Figure 171. Installing the serial COM port 3. Connect the serial COM port cable to the rear I/O board. 4. Holding the edges or the touch points, align the holes on the expansion card riser with the guides on the system board. 5.
Optional VGA port for Direct Liquid Cooling module Removing the VGA port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud remove the GPU air shroud.
Figure 174. Removing the VGA port 5. Install the filler bracket if not replacing the VGA port. Next steps Replace the VGA port. Installing the VGA port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
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Figure 175. Installing the VGA port 3. Connect the VGA port cable to the LC rear I/O board. 4. Holding the edges or the touch points, align the holes on the expansion card riser with the guides on the system board. 5.
Optional BOSS-N1 module Removing the BOSS-N1 module blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Use a screwdriver to push out the blank from the BOSS-N1 module bay. Figure 177. Removing the BOSS-N1 module blank Next steps Replace the BOSS-N1 module blank install BOSS-N1 module.
Figure 178. Installing the BOSS-N1 module blank Removing the BOSS-N1 card carrier blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Press and pull the BOSS-N1 card carrier blank out from the BOSS-N1 module. Figure 179. Removing the BOSS-N1 card carrier blank Installing and removing system components...
Next steps Replace the BOSS-N1 card carrier blank. Installing the BOSS-N1 card carrier blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps Align the blank with the BOSS-N1 module bay and push it into the bay until it clicks into place. Figure 180.
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Figure 181. Removing the BOSS-N1 card carrier 3. Using the Phillips #1 screwdriver remove the M3 x 0.5 x 4.5 mm screw that secures the M.2 SSD to the BOSS-N1 card carrier. 4. Slide the M.2 SSD out from the BOSS-N1 card carrier. Figure 182.
Figure 183. Removing the BOSS-N1 module Next steps Replace the BOSS-N1 module Install the BOSS-N1 module blank. Installing the BOSS-N1 module The procedure to install is the BOSS-N1 module with 4 x 2.5-inch rear drive module is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
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Figure 184. Installing the BOSS-N1 module 5. Align the M.2 SSD at an angle with the BOSS-N1 card carrier. 6. Insert the M.2 SSD until it is firmly seated in the BOSS-N1 card carrier. 7. Using the Phillips #1 screwdriver, secure the M.2 SSD on the BOSS-N1 card carrier with the M3 x 0.5 x 4.5 mm screw. Figure 185.
Figure 186. Installing the BOSS-N1card carrier Next steps 1. Follow the procedure listed in the After working inside your system. System battery Replacing the system battery Prerequisites NOTE: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type that is recommended by the manufacturer.
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Figure 187. Removing the system battery 2. To install a system battery, press the battery into the connector until it snaps into place. 3. Insert the battery in the battery holder until the battery holder clip snaps into place. Figure 188. Installing the system battery Next steps Install the air shroud.
d. To test the newly installed battery, remove the system from the enclosure for at least an hour. e. Reinstall the system into the enclosure after an hour. f. Enter the System Setup and if the time and date are still incorrect, see Getting help section.
Installing the internal USB card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the expansion card risers. Steps 1. Connect the USB key to the internal USB card. NOTE: For information about the exact location of USB on system board, see System board jumpers and connectors...
Intrusion switch module Removing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud. 4. Keep the plastic scribe ready. Steps 1.
Steps 1. Align and insert the intrusion switch in the slot until it is firmly seated in the slot on the system. NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped. 2.
Figure 193. Removing the OCP shroud Next steps Replace the OCP card. Installing the OCP card shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the expansion card riser.
Figure 194. Installing the OCP card shroud Next steps Replace the OCP card. Removing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the expansion card riser.
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Figure 195. Removing the OCP card 4. If the OCP card is not going to be replaced, install a filler bracket . Figure 196. Installation of filler bracket Next steps Replace the OCP card. Installing and removing system components...
CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. If installed, remove the filler bracket.
For information about DC PSU cabling instructions, go to https://www.dell.com/poweredgemanuals > Rack Servers > PowerEdge R7615 > Select This Product > Documentation > Manuals and Documents > Cabling instructions for – 48 – 60 V DC power supply. Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with the power supply unit (PSU) redundancy.
You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at www.dell.com/poweredgemanuals. Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Pull the blank out of the system.
Removing a power supply unit adapter blank Remove the PSU adapter, when installing PSU with 86 mm wide form factor. Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Using a Phillips #1 screwdriver, loosen the screw and remove the power supply unit adapter blank. Figure 201.
NOTE: For information about the cable management when the PSU is removed or installed while the system is in a rack, see the system’s cable management arm documentation at https://www.dell.com/poweredgemanuals. Steps Press the release latch and holding the PSU handle, slide the PSU out of the bay.
Figure 203. Removing a power supply unit Next steps Replace the PSU install the PSU blank. Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power.
PSU is removed or installed while the system is in the rack, see the system’s cable management accessory documentation at https://www.dell.com/poweredgemanuals. 2. Connect the power cable to the PSU, and plug the cable into a power outlet.
Steps 1. Locate the TPM connector on the system board. 2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module. 3. Slide the TPM module out from its connector. 4.
System board Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this system board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on your drives.
Figure 206. Removing the system board Next steps Install the system board. Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board. 1.
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Figure 207. Installing the system board Next steps 1. Replace the following components: Trusted Platform Module (TPM) NOTE: The TPM Module must be replaced only while installing new system board. Internal USB card (if removed) OCP card (if removed) Processor and heat sink module Memory modules GPU air shroud (if removed) Expansion card risers...
Restoring Service Tag using Easy Restore The Easy Restore feature allows you to restore your Service Tag, iDRAC license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup Flash drive device automatically. If BIOS detects a new system board, and the Service Tag in the backup Flash drive device is different, BIOS prompts the user to restore the backup information.
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Steps 1. Using a Phillips # 2 screwdriver, remove the screws that secure the LAN on Motherboard (LOM) card and rear I/O board to the system board. 2. Holding the edges, pull the LOM card or rear I/O board to disconnect from the connector on the system board. Figure 208.
Installing the LOM card and rear I/O board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the system board. NOTE: The procedure to install the liquid cooling rear I/O board and rear I/O boards is same. Steps 1.
Figure 211. Installing the LOM card and Liquid cooling rear I/O board Next steps Install the system board. 2. Follow the procedure listed in After working inside your system. Control panel This is a service technician replaceable part only. Removing the right control panel Prerequisites 1.
Figure 212. Removing the right control panel Next steps Replace the right control panel. Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Figure 213. Installing the right control panel Next steps Install the side wall bracket. Install the cooling fan cage assembly. Install the drive backplane cover. 4. If removed, install the air shroud. 5. Follow the procedure listed in After working inside your system.
NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 214. Removing the left control panel Next steps Replace the left control panel. Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
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Figure 215. Installing the left control panel Next steps Install the side wall bracket. Install the cooling fan cage assembly. Install the drive backplane cover. 4. If removed, install the air shroud. 5. Follow the procedure listed in After working inside your system.
Upgrade Kits The table lists the available After Point Of Sale [APOS] kits. Table 111. Upgrade kits Kits Related links to service instructions Bezel Installing the front bezel BOSS-N1 Installing the BOSS-N1 controller card module GPU/Accelerator enablement kit GPU kit Drives Installing the drive Memory...
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NOTE: To enable the BOSS-N1 module in the system, ensure that the BIOS firmware version is 1.5.5 and iDRAC firmware version is 4.30.30.30 or later. Before you begin the installation or removal process, follow the safety guidelines before working inside the system instructions.
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Figure 217. Installing the BOSS-N1 module blank To install the BOSS-N1 module: 1. Install the BOSS-N1 module . To install the BOSS-N1 , see installing the BOSS-N1 module. 2. Install the M.2 SSD. To install the M.2 SSD, see installing the BOSS-N1 module.
The GPU FL kit is available for the Customer. Depending on the kit ordered, the respective components are available. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. WARNING: Consumer-Grade GPU should not be installed or used in the Enterprise Server products.
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Table 114. Cooling fan and foam requirement matrix (continued) System configuration Cooling fan Foam requirement w/GPU w/GPU 24 x 2.5-inch NVMe HPR GOLD NOTE: HPR GOLD fans also known as High performance Gold (VHP) fans. NOTE: For more information about supported cooling fans matrix, see the thermal restriction matrix section.
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Figure 218. Installing Mylar foam on the system cover After installing, follow the After working inside the system instructions. Upgrade Kits...
Internal USB card kit The internal USB card kit contains one internal USB card. For installation of internal USB card, see installing the internal USB card section. NOTE: Ensure to install the internal USB card in the IDSDM/USB card port and not in the J_R3_PCIE_PWR connector port.
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Table 117. VGA port kit Components Quantity VGA port card Cable For installation procedure of the VGA port, see VGA port section. Upgrade Kits...
Jumpers and connectors This section provides essential and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must be able to identify the connectors on the system board.
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Table 118. System board jumpers and connectors (continued) Item connector Description PWR_2_A Power connector 0 PWR_2_B Power connector 1 IO_RISER4 Riser 4 PUCK_PSU2 PSU 2 PUCK Sideband Signal IO_RISER3 Riser 3 J_R3_PCIE_PWR Riser 3 power connector Battery SIG connector Battery SIG connector Rear_I/O_connector Rear_I/O_connector SL9_CPU_PB5...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
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4. Reconnect the system and all the attached peripherals. 5. Power off the system. 6. Remove the system cover. 7. Replace the system cover. 8. Reconnect the system to the electrical outlet and power on the system, and all the attached peripherals. 9.
System diagnostics and indicator codes This section describes the diagnostic indicators on the system front panel that displays the system status during system startup. Topics: • Status LED indicators • System health and system ID indicator codes • iDRAC Quick Sync 2 indicator codes •...
For information about the event and error messages generated by the system firmware and agents that monitor system components, go qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it...
If the problem persists, see the Getting help section. www.dell.com/poweredgemanuals or Dell OpenManage Server Administrator User’s Guide at https://www.dell.com/openmanagemanuals. Solid amber Indicates that the system is in fail-safe Restart the system. If the problem persists, see mode.
The LCD panel is used to configure or view the iDRAC IP address of the system. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com >...
NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 224.
Table 126. AC and DC PSU status indicator codes Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational. Blinking amber Indicates an issue with the PSU. Not powered on Indicates that the power is not connected to the PSU.
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2. Drive status LED indicator 3. Drive capacity label Figure 227. Drive indicators 1. Drive activity LED indicator 2. Drive status LED indicator 3. Drive capacity label NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not power on. NOTE: Drive status indicator behavior is managed by Storage Spaces Direct.
Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
System diagnostic controls Table 128. System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system.
System board diagnostic LED indicators The system board LED indicators provide status of the system when it is powered on, which help identify POST and hardware issues. For information about the different LED indicator sequences and description, see the interactive LED pattern decoder tool -https://internal.software/blink/.
Enhanced Preboot System Assessment If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without requiring more equipment or risking data loss.
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7. Click OK when prompted, and the system reboots. Running the Embedded System Diagnostics from the Dell Lifecycle Controller To run the embedded system diagnostics from the Dell Lifecycle Controller: 1. As the system boots, press F10. 2. Select Hardware Diagnostics → Run Hardware Diagnostics.
Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...
● Reference materials, including the Installation and Service Manual, and mechanical overview ● The system service tag to quickly access the specific hardware configuration and warranty information ● A direct link to Dell to contact technical assistance and sales teams Steps 1.
Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue. The available benefits vary depending on the Dell Service entitlement purchased for your device. For more information about SupportAssist, go to www.dell.com/supportassist.
This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
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Methods to download firmware and drivers section in this document. Managing your system For information about systems management www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, www.dell.com/openmanagemanuals >...