Dell PowerEdge R760xa Installation And Service Manual
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Dell PowerEdge R760xa Installation And Service Manual

Dell PowerEdge R760xa Installation And Service Manual

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Dell PowerEdge R760xa
Installation and Service Manual
Regulatory Model: E102S
Regulatory Type: E102S001
May 2023
Rev. A00

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Summary of Contents for Dell PowerEdge R760xa

  • Page 1 Dell PowerEdge R760xa Installation and Service Manual Regulatory Model: E102S Regulatory Type: E102S001 May 2023 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................8 Chapter 2: DellPowerEdge R760xa system overview..............9 Front view of the system..............................9 Left control panel view..............................11 Right control panel view............................. 12 Rear view of the system..............................13 Inside the system................................15 Locating the Express Service Code and Service Tag....................16 System information labels..............................
  • Page 4 Chapter 5: Pre-operating system management applications............35 System Setup..................................35 System BIOS.................................36 iDRAC Settings................................55 Device Settings................................56 Service Tag Settings..............................56 Dell Lifecycle Controller..............................56 Embedded system management..........................56 Boot Manager..................................56 PXE boot..................................... 56 Chapter 6: Minimum to POST ..................... 57 Minimum configuration to POST ..........................57 Configuration validation..............................
  • Page 5 Removing a NVMe drive blank..........................80 Installing a NVMe drive blank............................ 81 PERC module..................................82 Removing the rear mounting front PERC module....................82 Installing the rear mounting front PERC module....................83 Drive backplane..................................84 Drive backplane................................84 Removing the drive backplane ..........................85 Installing the drive backplane........................... 86 Cable routing..................................
  • Page 6 Installing the BOSS-N1 module..........................152 Removing the BOSS-N1 shroud..........................154 Installing the BOSS-N1 shroud..........................155 System battery ................................156 Replacing the system battery..........................156 Optional internal USB card............................158 Removing the internal USB card..........................158 Installing the internal USB card..........................159 Intrusion switch................................160 Removing the intrusion switch module........................ 160 Installing the intrusion switch module........................160 Optional OCP card................................
  • Page 7 Recycling or End-of-Life service information......................203 Contacting Dell Technologies............................203 Accessing system information by using QRL......................203 Quick Resource Locator for PowerEdge R760xa system................204 Receiving automated support with Secure Connect Gateway (SCG).............. 204 Chapter 12: Documentation resources..................205 Contents...

  • Page 8: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 9: Chapter 2: Dellpoweredge R760Xa System Overview

    ● Up to 6 x 2.5-inch NVMe (SSD) drives ● Up to 8 x 2.5-inch SAS/SATA/NVMe (SSD) drives NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support >...
  • Page 10 Table 1. Features available on the front of the system (continued) Item Ports, panels, and Icon Description slots Right control panel Contains the power button, VGA port, USB port, iDRAC Direct (Micro-AB USB) port, and the iDRAC Direct status LED. Information Tag The Information Tag is a slide-out label panel that contains system information such as Service Tag, NIC, MAC address, and so on.

  • Page 11: Left Control Panel View

    You can access system inventory, Dell Lifecycle Controller logs or system logs, system health status, and also configure iDRAC, BIOS, and networking parameters. You can also launch the virtual Keyboard, Video, and Mouse (KVM) viewer and virtual Kernel- based Virtual Machine (KVM), on a supported mobile device.

  • Page 12: Right Control Panel View

    Direct The iDRAC Direct (Micro-AB USB) port enables you to access the iDRAC (Micro-AB USB) direct Micro-AB USB features. For more information, see the Integrated Dell port Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. NOTE: You can configure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet.

  • Page 13: Rear View Of The System

    USB devices to the system. Dedicated iDRAC9 Enables you to remotely access iDRAC. For more information, see the Ethernet port Integrated Dell Remote Access Controller User's Guide at www.dell.com/ poweredgemanuals. System The System Identification (ID) button is available on the front and back of Identification (ID) the system.
  • Page 14 Table 6. Rear view of the system (continued) Item Ports, panels, or Icon Description slots NOTE: If the server stops responding during POST, press and hold the System ID button for more than five seconds to enter the BIOS progress mode NOTE: To reset the iDRAC (if not disabled on the iDRAC setup page by pressing F2 during system boot), press and hold the System ID button...

  • Page 15: Inside The System

    Inside the system DellPowerEdge R760xa system overview Figure 7. Inside the system 1. Handle 2. BOSS-N1 module (optional)

  • Page 16: Locating The Express Service Code And Service Tag

    3. Riser 1 4. Power supply unit (PSU1) 5. Processor 1 slot 6. Cooling fans 7. GPU Riser module right 8. Information tag 9. GPU Riser module left 10. Cooling fan cage assembly 11. Cable access latch 12. Memory DIMM sockets 13.
  • Page 17 Figure 10. Memory information Figure 11. Electrical overview DellPowerEdge R760xa system overview...
  • Page 18 Figure 12. LED behavior Figure 13. Icon legend Figure 14. Configuration and layout for 2.5-inch drive system Figure 15. System tasks DellPowerEdge R760xa system overview...

  • Page 19: Rail Sizing And Rack Compatibility Matrix

    Figure 17. BOSS-N1 Figure 18. Express service tag Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering- Docs_Documents/en/rail-rack-matrix.pdf.

  • Page 20: Chapter 3: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • System weight • Processor specifications • PSU specifications • Supported operating systems • Cooling fan specifications • System battery specifications •...

  • Page 21: Chassis Dimensions

    Chassis dimensions Figure 19. Chassis dimensions Table 7. PowerEdge R760xa chassis dimensions 482.0 mm (18.97 inches) 434.0 mm (17.09 86.8 mm (3.41 35.84 mm (1.41 875.3 mm (34.46 910.89 mm inches) inches) inches) With bezel inches) Ear to (35.86 inches) 22.0 mm (0.86...

  • Page 22: Processor Specifications

    Supported processor Number of processors supported Generation Intel Xeon Scalable processors Up to two PSU specifications The PowerEdge R760xa system supports up to two AC or DC power supply units (PSUs). Table 10. PSU specifications Class Heat Frequency Voltage Current (A)

  • Page 23: Cooling Fan Specifications

    Expansion card riser specifications The PowerEdge R760xa system supports up to four PCIe Gen5 x16 cards at rear, and either four DW PCIe Gen5 x16 GPU cards or eight SW PCIe Gen5 x8 GPU cards at front of the system.

  • Page 24: Memory Specifications

    Table 14. Label reference Label Description Single Width Double Width Full Height Full Length Half Length Memory specifications The PowerEdge R760xa system supports the following memory specifications for optimized operation. Technical specifications...

  • Page 25: Storage Controller Specifications

    ● 8 x 2.5-inch hot-swappable SAS, SATA, or NVMe drives. ● 6 x 2.5-inch hot-swappable NVMe drives. NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support >...

  • Page 26: Ports And Connectors Specifications

    The optional serial connector card is installed similar to an expansion card filler bracket. VGA ports specifications The PowerEdge R760xa system supports DB-15 VGA port on front panel and on rear I/O board (optional for Direct Liquid Cooling configuration). Video specifications The PowerEdge R760xa system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer.

  • Page 27: Environmental Specifications

    1920 x 1200 8, 16, 32 Environmental specifications NOTE: For additional information about environmental certifications, refer to the Product Environmental Datasheet located with the Documentation on www.dell.com/support/home. Table 21. Continuous Operation Specifications for ASHRAE A2 Temperature Specifications Allowable continuous operations Temperature range for altitudes <= 900 m (<=...

  • Page 28: Thermal Air Restrictions

    ● Two power supplies are required. System performance may be reduced in the event of a PSU failure ● Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported ● 85°C (185°F) active optics cable is required...

  • Page 29: Liquid Cooling Restrictions

    ● Two power supplies are required. System performance may be reduced in the event of a PSU failure ● Non Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported ● 85°C (185°F) active optics cable is required ASHRAE A4 environment ●...
  • Page 30 330 W 350 W NOTE: The PowerEdge R760xa system supports all CPU SKUs at 35°C (95°F) except 8470Q and 6458Q 350 W CPUs that require liquid cooling support. NOTE: There is only one type of fan supported in R760xa. Six fans are required to be installed for all R760xa system configurations.

  • Page 31: Chapter 4: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...

  • Page 32: Options To Log In To Idrac

    OpenManage Deployment Toolkit Dell OpenManage Deployment Toolkit User's Guide available https://www.dell.com/openmanagemanuals > Open Manage Deployment Toolkit. iDRAC Direct Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals or for system specific Integrated Dell Remote Access Controller User's Guide, go to https://www.dell.com/poweredgemanuals >...

  • Page 33: Resources To Install Operating System

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals.

  • Page 34: Options To Download And Install Os Drivers

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.

  • Page 35: Chapter 5: Pre-Operating System Management Applications

    UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User's Guide available at https:// www.dell.com/idracmanuals.

  • Page 36: System Bios

    Table 33. System Setup Main Menu (continued) Option Description Device Settings Enables you to configure device settings for devices such as storage controllers or network cards. Service Tag Settings Enables you to configure the System Service Tag. System BIOS To view the System BIOS screen, power on the system, press F2, and click System Setup Main Menu > System BIOS. Table 34.
  • Page 37 Specify the FRM percentage by using the Fault Resilient Mode Memory Size[%] feature. When Dell NUMA Fault Resilient Mode (FRM) is enabled, a percentage of the installed memory in every NUMA node is configured to create a fault resilient zone for use by select hypervisors for host virtualization resilience.
  • Page 38 Table 36. Memory Settings details (continued) Option Description mapped out. When set to Enabled it can impact the system performance under certain workloads. This feature is applicable for x4 DIMMs only. This option is set to Enabled by default. Memory training When option is set to Fast and memory configuration is not changed, the system uses previously saved memory training parameters to train the memory subsystems and system boot time is also reduced.
  • Page 39 MADT Core Enumeration Specifies the MADT Core Enumeration. This option is set to default in Round Robin. Linear option supports industry core enumeration whereas, Round Robin option supports Dell optimized core enumeration. UMA Based Clustering It is a read-only field and displays as Quadrant , when Sub NUMA Cluster is disabled or displays as Disabled, when Sub NUMA Cluster is either 2-way or 4-way.
  • Page 40 Enables you to configure the Dell AVX scaling technology. This option is set to 0 by default. Enter the value from 0 to 12 bins. The value that is entered decreases the Dell AVX Scaling Technology frequency when the Dell-controlled Turbo feature is enabled.
  • Page 41 Table 37. Processor Settings details (continued) Option Description uncore power budgeting. This option is set to Enabled by default. Processor Core Speed Specifies the maximum core frequency of the processor. Processor Bus Speed Specifies the bus speed of the processor. NOTE: The processor bus speed option displays only when both processors are installed.
  • Page 42 Enables or disables the boot mode. The option is set to Non-RAID mode by default. BIOS NVMe Driver Sets the drive type to boot the NVMe driver. The available options are Dell Qualified Drives and All Drives. This option is set to Dell Qualified Drives by default.
  • Page 43 Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive.
  • Page 44 This field specifies the name of the NVMe-oF host NQN. Allowed input is in the following format: nqn.yyyy-mm.<Reserved Domain Name>:<Unique String>. Leave it empty to use system generated value with following format: nqn.1988-11.com.dell:<Model name>.<Model number>.<Service Tag>. NVMe-oF Host Id This field specifies a 16 bytes value of the NVMe-oF host identifier that uniquely identifies this host with the controller in the NVM subsystem.
  • Page 45 Table 43. Network Settings details (continued) Option Description NVMe-oF SubSystem Settings This field controls the parameters for the NVMe-oF subsystem n connections. Table 44. PXE Device n Settings details Option Description Interface Specifies NIC interface used for the PXE device. Protocol Specifies Protocol used for PXE device.
  • Page 46 Table 47. TLS Authentication Configuration screen details Option Description TLS Authentication Mode View or modify the device's boot TLS Authentication Mode. This option is set to One Way by default. None means the HTTP server and the client will not authenticate each other for this boot.
  • Page 47 Table 49. NVMe-oF SubSystem n Settings (continued) Option Description Security Enables or disables the security option for this NVMe-oF connection. This option is set to Disabled by default. Authentication Type Specifies the authentication type for this NVMe-oF connection. This option is set to None by default.
  • Page 48 To view the Serial Communication screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Serial Communication. NOTE: The serial port is optional for the PowerEdge R760xa system. The Serial Communication option is applicable only if the serial COM port is installed in the system. Table 51. Serial Communication details...
  • Page 49 Table 51. Serial Communication details (continued) Option Description On with Console Redirection, Off, Auto. This option is set to Auto by default. Serial Port Address Enables you to set the port address for serial devices. This option is set to either COM1 or COM2 for the serial device (COM1=0x3F8,COM2=0x2F8)and set to COM1 by default.
  • Page 50 Table 52. System Profile Settings details (continued) Option Description Memory Frequency Sets the speed of the system memory. You can select Maximum Performance, Maximum Reliability or a specific speed. This option is set to Maximum Performance by default. Turbo Boost Enables or disables the processor to operate in the turbo boost mode.
  • Page 51 Table 53. System Security details (continued) Option Description Setup Password Sets the setup password. This option is read-only if the password jumper is not installed in the system. Password Status Locks the system password. This option is set to Unlocked by default. TPM Information Indicates the type of Trusted Platform Module, if present.
  • Page 52 Table 55. System Security details (continued) Option Description AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default. NOTE: The host system will not power on up until iDRAC Root of Trust (RoT) is completed, host power on will be delayed by minimum 90 seconds after the AC applied.
  • Page 53 Table 55. System Security details (continued) Option Description Deployed Mode Deployed Mode is the most secure mode. In Deployed Mode, PK must be installed and the BIOS performs signature verification on programmatic attempts to update policy objects. Deployed Mode restricts the programmatic mode transitions. Secure Boot Policy Summary Specifies the list of certificates and hashes that secure boot uses to authenticate images.
  • Page 54 message that the system has stopped functioning and must be turned off. Even after you turn off and restart the system, the error message is displayed until the correct password is entered. Deleting or changing system and setup password Prerequisites NOTE: You cannot delete or change an existing system or setup password if the Password Status is set to Locked.

  • Page 55: Idrac Settings

    NOTE: Accessing some of the features on the iDRAC settings needs the iDRAC Enterprise License upgrade. For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at https:// www.dell.com/idracmanuals.

  • Page 56: Device Settings

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 57: Chapter 6: Minimum To Post

    ● System board + LOM/OCP card + RIO card Configuration validation The new generation of Dell systems have added interconnect flexibility and advanced iDRAC management features to collect precise system configuration information and report configuration errors. When the system is powered on, information about installed cables, risers, backplanes, power supplies, floating card (fPERC, adapter PERC , BOSS), and processor is obtained from the CPLD and backplane memory maps are analyzed.

  • Page 58: Error Messages

    Table 59. Configuration validation error (continued) Error Description Possible cause and Example recommendations Comm Error A configuration element is not responding System management Comm Error: Backplane 1 to iDRAC using the management interface sideband communication while running an inventory check. Unplug AC Power, reseat the element and replace the element if the problem...

  • Page 59: Chapter 7: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 60: Before Working Inside Your System

    2. Disconnect the system from the electrical outlet and disconnect the peripherals. 3. If applicable, remove the system from the rack. For more information, see the Rail Installation Guide relevant to your rail solutions at www.dell.com/poweredgemanuals. 4. Remove the system cover.

  • Page 61: Optional Front Bezel

    ● AMP 90871-1 hand-crimping tool or equivalent ● Tyco Electronics 58433-3 or equivalent ● Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding). Optional front bezel Removing the front bezel Prerequisites...

  • Page 62: System Cover

    NOTE: The bezel key is part of the front bezel package. Steps 1. Align and insert the tabs on the right end of the bezel into the slots on the system. 2. Fit the left end of the bezel onto the system and press the bezel until you hear the release button click. 3.

  • Page 63: Installing The System Cover

    Figure 23. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1.

  • Page 64: Drive Backplane Cover

    Figure 24. Installing the system cover Next steps 1. Follow the procedure listed in After working inside your system. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside the system.

  • Page 65: Installing The Drive Backplane Cover

    Figure 25. Removing the drive backplane cover Next steps Replace the drive backplane cover. Installing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 66 Figure 26. Installing the drive backplane cover Next steps 1. Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 67: Air Shroud

    Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 68: Installing The Air Shroud

    Figure 28. Removing the right air shroud Next steps Replace the air shroud. Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Follow the procedure listed in Removing the expansion card risers to remove the Riser 1.
  • Page 69 Figure 29. Installing the left air shroud Figure 30. Installing the right air shroud Next steps 1. Insert the cables into the air shroud notch. Black cable goes to black air shroud notch, and gray cables goes to gray air shroud notch.

  • Page 70: Cooling Fans

    Cooling fans Removing the cooling fan cage assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If installed, remove the air shroud. 4. Disconnect the cables from system board that pass through the cooling fan cage assembly cable latch. 5.

  • Page 71: Removing A Cooling Fan

    Steps 1. Align the guide rails on the cooling fan cage assembly with the guides on the system. 2. Lower the cooling fan cage assembly into the system until seated firmly. 3. Lower the blue release levers and press to lock the cooling fan cage assembly into the system. Figure 32.

  • Page 72: Installing A Cooling Fan

    Figure 33. Removing a cooling fan Next steps Replace a cooling fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps Align and slide the cooling fan into the cooling fan cage assembly until the fan clicks into place. NOTE: The air flow arrow on the cooling fan must face towards rear side of the system.

  • Page 73: Side Wall Brackets

    Figure 34. Installing a cooling fan Next steps 1. Follow the procedure listed in After working inside your system. Side wall brackets Removing the side wall bracket There are two side wall brackets on either side of the system. The procedure to remove them is same. Prerequisites 1.

  • Page 74: Installing The Side Wall Bracket

    2. Press the center tab to release the bracket from the system, and lift it away from the system. Figure 35. Removing the side wall bracket Next steps Replace the side wall bracket. Installing the side wall bracket There are two side wall brackets on either side of the system. The procedure to install them is same. Prerequisites 1.

  • Page 75: Drives

    Figure 36. Installing the side wall bracket Next steps Install the cooling fan cage assembly. 2. If removed, install the air shroud. 3. If removed, install the drive backplane cover. 4. Follow the procedure listed in the After working inside your system.

  • Page 76: Installing A Drive Blank

    Figure 37. Removing a drive blank Next steps Replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Steps Slide the drive blank into the drive slot until the release button clicks into place. Figure 38.

  • Page 77: Removing The Drive From The Drive Carrier

    CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: To prevent data loss, ensure that your operating system supports drive installation. For more information about the drives installation or uninstallation requirements, see the operating system's user guide.

  • Page 78: Installing The Drive Into The Drive Carrier

    Figure 40. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Remove the drive carrier. Steps 1.

  • Page 79: Installing The Drive Carrier

    Figure 41. Installing a drive into the drive carrier Next steps Install the drive carrier. Installing the drive carrier Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.

  • Page 80: Removing A Nvme Drive Blank

    Figure 42. Installing a drive carrier Next steps If removed, install the front bezel. Removing a NVMe drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Remove all drives. NOTE: All drives need to be installed to their original position.

  • Page 81: Installing A Nvme Drive Blank

    Figure 43. Removing a NVMe drive blank Next steps Replace the NVMe drive blank. Installing a NVMe drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Remove all drives. Remove the drive backplane cover.

  • Page 82: Perc Module

    Figure 44. Installing a NVMe drive blank Next steps Install all drives. 2. If removed, install the front bezel. 3. If removed, install the drive backplane. 4. If removed, install the drive backplane cover. PERC module Removing the rear mounting front PERC module Prerequisites 1.

  • Page 83: Installing The Rear Mounting Front Perc Module

    Figure 45. Removing the rear mounting front PERC module Next steps Replace the rear mounting front PERC module. Installing the rear mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 84: Drive Backplane

    Depending on your system configuration, the drive backplanes that are supported are listed here: Table 62. Supported backplane options System Supported hard drives options 2.5-inch (x 8) NVMe backplane PowerEdge R760xa 2.5-inch (x 8) SAS, or SATA backplane Installing and removing system components...

  • Page 85: Removing The Drive Backplane

    Figure 47. 8 x 2.5-inch NVMe drive backplane 1. BP_PWR_CTRL 2. BP_DST_SA1 (PERC to backplane) 3. BP_PWR_1 (backplane power and signal cable to system board) Figure 48. 8 x 2.5-inch drive backplane 1. BP_PWR_CTRL 2. BP_DST_SA1 (PERC to backplane) 3. BP_DST_PA1 (PCIe/NVMe connector) 4.

  • Page 86: Installing The Drive Backplane

    NOTE: Refer to cable routing section for more information. Steps 1. Press the release tab to disengage the drive backplane from the hooks on the system. 2. Lift and pull the drive backplane out of the system. NOTE: To avoid damaging the backplane, remove the disconnected backplane cables from the cable routing clips before removing the backplane.
  • Page 87 NOTE: Refer to cable routing section for more information. NOTE: To avoid damaging the backplane, remove the disconnected backplane cables from the cable routing clips. NOTE: Route the cables properly when you replace them to prevent the cables from being pinched or crimped. Steps 1.

  • Page 88: Cable Routing

    Cable routing Figure 51. Cabling for GPU Power NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 63. Cabling for GPU Power Order From PWR1_A ( system board PSU1) / Puck (GPU power) PWR1_B (system board PSU1)/ J_PUCK_PSU1 (System board...
  • Page 89 Figure 52. Cabling for Front GPU riser module and Risers R1 and R4 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 64. Cabling for Front GPU riser module and Risers R1 and R4 Order From SL13_CPU1_PB7 (signal...
  • Page 90 Figure 53. Configuration 0: 6 x 2.5-inch NVMe GPU NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 65. Configuration 0: 6 x 2.5-inch NVMe GPU Order From SIG_PWR_1 (system board power...
  • Page 91 Figure 54. Configuration 1: 8 x 2.5-inch NVMe RAID fPERC11 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 66. Configuration 1: 8 x 2.5-inch NVMe RAID fPERC11 Order From SIG_PWR_1 (system board power...
  • Page 92 Figure 55. Configuration 2: 8 x 2.5-inch NVMe RAID fPERC12 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 67. Configuration 2: 8 x 2.5-inch NVMe RAID fPERC12 Order From SIG_PWR_1 (system board power connector)
  • Page 93 Figure 56. Configuration 3: 8 x 2.5-inch SAS_SATA fPERC11 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 68. Configuration 3: 8 x 2.5-inch SAS_SATA fPERC11 Order From SIG_PWR_1 (system board power connector)

  • Page 94: System Memory

    System memory System memory guidelines The PowerEdge R760xa system supports DDR5 registered DIMMs (RDIMMs). System memory holds the instructions that are started by the processor. Your system memory is organized into eight channels per processor (two memory sockets per channel),16 memory sockets per processor and 32 memory sockets per system.
  • Page 95 Figure 58. Memory channels Memory channels are organized as follows: Installing and removing system components...

  • Page 96: General Memory Module Installation Guidelines

    Table 70. Memory channels Processor Channel Channel Channel C Channel D Channel E Channel F Channel G Channel H Processor 1 Slots A1 Slots A7 Slots A3 Slots A5 Slots A4 and Slots A6 Slots A2 and Slots A8 and and A9 and A15 and A11...

  • Page 97: Removing A Memory Module

    Table 72. Memory population rules Processor Memory population Memory population information Single processor A{1}, A{2}, A{3}, A{4}, A{5}, A{6}, 1, 2, 4, 6, 8, 12 or 16 DIMMs are A{7}, A{8}, A{9}, A{10}, A{11}, A{12}, allowed. A{13}, A{14}, A{15}, A{16} Dual processor (Start with processor1.

  • Page 98: Installing A Memory Module

    Next steps Replace the memory module. Installing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Steps 1. Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts.

  • Page 99: Processor And Heat Sink Module

    Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. 3. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS > Memory Settings. In the Memory Settings screen, the System Memory Size must reflect the updated capacity of the installed memory.
  • Page 100 Figure 61. Removing the processor heat sink module 3. Lift the PHM from the system and set the PHM aside with the processor side facing up. Installing and removing system components...

  • Page 101: Removing The Processor

    Figure 62. Removing a heat sink Next steps If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor. Removing the processor Prerequisites WARNING: Remove the processor from processor and heat sink module (PHM) only if you are replacing the processor or heat sink.
  • Page 102 2. Using your thumb, lift up the Thermal Interface Material (TIM) break lever to release the processor from the TIM and retaining clip. 3. Holding the processor by the edges, lift the processor away from the retaining clip. NOTE: Ensure to hold the retaining clip to the heat sink as you lift the TIM break lever. Figure 63.

  • Page 103: Installing The Processor

    Next steps Replace the processor. Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the processor heat sink module Remove the liquid cooling module.
  • Page 104 Figure 66. Press the retaining clip on the four sides 4. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth. 5. Apply thermal grease in a quadrilateral design on the bottom of the heat sink. CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket.
  • Page 105 6. For new heat sink, remove the Thermal Interface Material (TIM) protective film from the base of heat sink. Figure 68. Removing the Thermal Interface Material (TIM) protective film 7. Place the heat sink on the processor and press the base of the heat sink until the retaining clip locks onto the heat sink at all the four corners.

  • Page 106: Installing The Processor And Heat Sink Module

    Figure 69. Installing the heat sink onto the processor Next steps Install the heat sink module install the liquid cooling module. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Installing the processor and heat sink module Prerequisites Never remove the heat sink from a processor unless you intend to replace the processor or system board.
  • Page 107 NOTE: Ensure that the PHM is held parallel to the system board to prevent damaging the components. Figure 70. Installing the processor heat sink 3. Set the anti-tilt wires to the locked position (outward position), and then using the Torx T30 tool, tighten the captive buts on the PHM in the order below: a.

  • Page 108: Removing The Liquid Cooling Module

    Figure 71. Set the anti-tilt wires to the locked position and tightening the screws Next steps Install the air shroud. 2. Follow the procedure listed in the After working inside your system. Removing the liquid cooling module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 109 3. Disconnect the liquid cooling leak detection cable from the LC RIO board. 4. Remove the liquid cooling tubes from the clip and LC RIO board. 5. Slightly lift the liquid cooling tubes surrounding the DIMM slots. 6. Using a Torx #T30 screwdriver, loosen the captive screws on the liquid cooling module. NOTE: Ensure the anti-tilt wires on the liquid cooling module are in locked position when loosening the captive screws.

  • Page 110: Installing The Liquid Cooling Module

    Installing the liquid cooling module Prerequisites Never uninstall the heat sink from a processor unless you intend to replace the processor or system board. The heat sink is necessary to maintain proper thermal conditions. 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 111: Expansion Cards And Expansion Card Risers

    A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing. It does not prevent your system from getting powered on. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell PowerEdge Servers Troubleshooting Guide at www.dell.com/poweredgemanuals.

  • Page 112: Expansion Card Installation Guidelines

    Expansion card installation guidelines Figure 74. Expansion card slot connectors 1. Riser 4 2. Riser 1 The following table describes the expansion card riser configurations: Table 73. Riser configurations Configurations Expansion PCIe Slots Controlling Height Length Slot width card risers processor 1 and 2 Processor 1...
  • Page 113 Table 73. Riser configurations (continued) Configurations Expansion PCIe Slots Controlling Height Length Slot width card risers processor RF2A 31 and 33 Processor 2 Full Height, Full length x16 + x16 4 x16 Rear FH + 4 double width x16 Front FH DW 1 and 2 Processor 1 Full height...
  • Page 114 Figure 76. Riser R4T 1. Slot 8 2. Slot 7 Figure 77. GPU Right Riser RF1B 1. Slot 38 2. Slot 37 3. Slot 36 4. Slot 35 Installing and removing system components...
  • Page 115 Figure 78. GPU Right Riser RF1A 1. Slot 38 2. Slot 36 Figure 79. GPU Left Riser RF2B 1. Slot 34 2. Slot 33 3. Slot 32 4. Slot 31 Installing and removing system components...
  • Page 116 Figure 80. GPU Left Riser RF2A 1. Slot 33 2. Slot 31 NOTE: The expansion-card slots are not hot-swappable. The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be installed in the card priority and slot priority order.
  • Page 117 Table 74. Config 0-1. RF1A+RF2A+R1V+R4T Without GPU bridge (continued) Card type Slot priority Maximum number of cards Nvidia (DW GPU) 31, 36, 33, 38 AMD (GPU) 31, 36, 33, 38 Nvidia (SWHL GPU) 31, 36, 33, 38, 8, 2, 7, 1 Mellanox (NIC: NDR200) Mellanox (NIC: NDR) Mellanox (NIC: HDR100 VPI)
  • Page 118 Table 75. Config 0-1. RF1A+RF2A +R1V+R4T With GPU bridge (continued) Card type Slot priority Maximum number of cards Nvidia (GPU) 31, 33, 36, 38 AMD (GPU) 31, 33, 36, 38 Mellanox (NIC: NDR200) Mellanox (NIC: NDR) Mellanox (NIC: HDR100 VPI) 2, 7, 1 Mellanox (NIC: 100Gb) 2, 7, 1...

  • Page 119: Removing The Expansion Card Risers

    Table 76. Config 1. RF1B+RF2B+R1V+R4T (continued) Card type Slot priority Maximum number of cards Mellanox (NIC: NDR200) Mellanox (NIC: NDR) Mellanox (NIC: HDR100 VPI) 2, 7, 1 Mellanox (NIC: 100Gb) 2, 7, 1 Broadcom (NIC: 100Gb) 2, 7, 1 Intel (NIC: 100Gb) 2, 7, 1 Intel (NIC: 25Gb) 2, 7, 1...
  • Page 120 Steps 1. Loosen the captive screws on the riser. 2. Press the blue release tab or blue button on the riser and holding the edges lift the expansion card riser from the riser connector on the system board. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 82.
  • Page 121 Figure 83. Removing the Riser 3 blank Figure 84. Removing the expansion card Riser 2 blank 3. If the risers are not going to be replaced, install riser blanks and tighten the captive screws. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 122: Installing The Expansion Card Risers

    Install Riser 2 blank and Riser 3 blank before installing Riser 1. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
  • Page 123 Figure 86. Installing the expansion card riser blank (Riser 2 blank) Figure 87. Installing the expansion card riser blank (Riser 3 blank) Installing and removing system components...
  • Page 124 Figure 88. Installing the expansion card riser (Riser 1) Figure 89. Installing the expansion card riser (Riser 4) Next steps 1. If required, re-connect the cables to the expansion card. Install the air shroud. 3. Follow the procedure listed in After working inside your system.

  • Page 125: Removing Expansion Card From The Expansion Card Riser

    Removing expansion card from the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If applicable, disconnect the cables from the expansion card. Remove the air shroud.

  • Page 126: Installing An Expansion Card Into The Expansion Card Riser

    Figure 91. Installing the filler bracket Next steps 1. If applicable, install an expansion card into the expansion card riser. Installing an expansion card into the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.
  • Page 127 Figure 92. Removing the filler bracket 3. Hold the card by edges, and align the card with the connector on the riser. 4. Insert the card firmly into the expansion card connector until seated. 5. Close the expansion card retention latch. 6.

  • Page 128: Removing The Gpu Riser Module

    Figure 93. Installing an expansion card into the expansion card riser Next steps 1. If applicable, connect the cables to the expansion card. Install the expansion card riser. Install the air shroud. 4. Follow the procedure listed in After working inside your system.
  • Page 129 2. Use both hands, in one hand hold the lift handle, and in other hold the lifting edges to remove GPU riser module out of the system. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 94.

  • Page 130: Installing The Gpu Riser Module

    Installing the GPU riser module The procedure to install left and right GPU riser module are similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud.

  • Page 131: Removing The Gpu

    Figure 97. Installing the left GPU riser module Next steps 1. If removed, install the sponges. 2. Connect the riser board power and signal cables to the system board. Install the cooling fan cage assembly. Install the air shroud. 5. Connect the GPU power, signal, and BP/PERC cables to the system board. 6.
  • Page 132 Figure 98. Removing the GPU 2. If you are not replacing the GPU card, install a GPU blank if the adjacent card is double-width card. Install filler blank, if the adjacent card is not double-width card. NOTE: You must install a GPU blank over an empty GPU card slot to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 133: Installing The Gpu

    For instructions, see the documentation accompanying the card. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
  • Page 134 Figure 100. Removing the GPU blank 2. To install the GPU on GPU riser module: a. Align the connector on the GPU with the connector on the riser. b. Insert the GPU into the riser until firmly seated. c. Close the GPU card holder latches on both ends of the riser. d.

  • Page 135: Removing The Sponges

    Figure 101. Installing GPU on GPU riser module Next steps 1. If removed, install the bridge cards. Install the GPU riser module. 3. If removed, install the sponges. 4. Follow the procedure listed in After working inside your system. Removing the sponges Prerequisites 1.

  • Page 136: Installing The Sponges

    Figure 102. Removing the sponges Next steps Replace the sponges. Installing the sponges Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the rear mounting front PERC module.

  • Page 137: Removing The Bridge Cards

    Figure 103. Installing the sponge Next steps Install the rear mounting front PERC module. 2. Follow the procedure listed in After working inside your system. Removing the Bridge Cards Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.

  • Page 138: Installing The Bridge Cards

    Figure 104. Removing the bridge cards 2. If you are not replacing the bridge cards, Install the cover into the GPU card. Figure 105. Installing the cover Next steps Replace the bridge cards. Installing the Bridge Cards Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 139 NOTE: Store the slot cover for future use, install if not using bridge cards. 7. Number of bridges vary as per the GPU. NOTE: For more information about supported GPU cards and their slot priority, see expansion card installation guidelines. Steps 1.

  • Page 140: Removing The Gpu Riser Module Card Holders

    Next steps Install the GPU riser module. Install the sponges. Install the rear mounting front PERC module. 4. Follow the procedure listed in After working inside your system. Removing the GPU riser module card holders Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 141: Optional Serial Com Port

    Figure 109. Installing the HH card holder Next steps 1. Install the SW GPU card, into the GPU riser and push the hockey stick, see Installing the GPU. 2. Push the card holder into closed position. Install the GPU riser module.

  • Page 142: Installing The Serial Com Port

    Figure 110. Removing the Serial COM port 5. Install the filler bracket if not replacing the serial COM port. Next steps Replace the serial COM port. Installing the serial COM port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 143: Optional Vga Port For Liquid Cooling Module

    Figure 111. Installing the Serial COM port 3. Connect the serial COM port cable to the rear I/O board. 4. Holding the edges or the touch points, align the holes on the expansion card riser with the guides on the system board. 5.

  • Page 144: Installing The Vga Port

    3. Disconnect the VGA port cable from the liquid cooling (LC) rear I/O board. 4. Open the latch on the expansion card riser and slide the VGA port out of the expansion card riser. Figure 112. Removing the VGA port 5.

  • Page 145: Optional Boss-N1 Module

    Figure 113. Installing the VGA port 3. Connect the VGA port cable to the LC rear I/O board. 4. Holding the edges or the touch points, align the holes on the expansion card riser with the guides on the system board. 5.

  • Page 146: Installing The Boss-N1 Module Blank

    Figure 114. Removing the BOSS-N1 module blank Next steps Replace the BOSS-N1 module blank install BOSS-N1 module. Installing the BOSS-N1 module blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps Align the blank with the BOSS-N1 module bay and push it into the bay until it clicks into place. Installing and removing system components...

  • Page 147: Removing The Boss-N1 Card Carrier Blank

    Figure 115. Installing the BOSS-N1 module blank Removing the BOSS-N1 card carrier blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Press and pull the BOSS-N1 card carrier blank out from the BOSS-N1 module. Installing and removing system components...

  • Page 148: Installing The Boss-N1 Card Carrier Blank

    Figure 116. Removing the BOSS-N1 card carrier blank Next steps Replace the BOSS-N1 card carrier blank install BOSS-N1 card carrier. Installing the BOSS-N1 card carrier blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps Align the blank with the BOSS-N1 module bay and push it into the bay until it clicks into place. Installing and removing system components...

  • Page 149: Removing The Boss-N1 Module

    Figure 117. Installing the BOSS-N1 card carrier blank Removing the BOSS-N1 module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Pull and lift the BOSS-N1 card carrier retention latch lock to open. 2.
  • Page 150 Figure 118. Removing the BOSS-N1 card carrier 3. Using the Phillips #1 screwdriver remove the M3 x 0.5 x 4.5 mm screw that secures the M.2 SSD to the BOSS-N1 card carrier. 4. Slide the M.2 SSD out from the BOSS-N1 card carrier. Figure 119.
  • Page 151 Figure 120. Removing the BOSS-N1 module 8. Remove the BOSS-N1 power and signal cable from the BOSS-N1 module. Figure 121. Removing the BOSS-N1 power and signal cable from the BOSS-N1 module Installing and removing system components...

  • Page 152: Installing The Boss-N1 Module

    Next steps Replace the BOSS-N1 module Install the BOSS-N1 card blank. Installing the BOSS-N1 module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Connect the BOSS-N1 power and signal cables to the connectors on the BOSS-N1 module. Figure 122.
  • Page 153 Figure 123. Installing the BOSS-N1 module 6. Align the M.2 SSD at an angle with the BOSS-N1 card carrier. 7. Insert the M.2 SSD until it is firmly seated in the BOSS-N1 card carrier. 8. Using the Phillips #1 screwdriver, secure the M.2 SSD on the BOSS-N1 card carrier with the M3 x 0.5 x 4.5 mm screw. Figure 124.

  • Page 154: Removing The Boss-N1 Shroud

    10. Close the BOSS-N1 card carrier release latch to lock the carrier in place. Figure 125. Installing the BOSS-N1 card carrier Next steps 1. Follow the procedure listed in the After working inside your system. Removing the BOSS-N1 shroud Prerequisites Follow the safety guidelines listed in the Safety instructions.

  • Page 155: Installing The Boss-N1 Shroud

    Figure 126. Removing the BOSS-N1 shroud 2. Pull the BOSS-N1 shroud from the BOSS module. Next steps Installing the BOSS-N1 shroud. Installing the BOSS-N1 shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 156: System Battery

    Figure 127. Installing the BOSS-N1 shroud 2. Push the BOSS-N1 shroud into hook on cage and fasten screw to fix the BOSS shroud. Next steps 1. Follow the procedure listed in After working inside your system. System battery This is a service technician replaceable part only. Replacing the system battery Prerequisites WARNING:...
  • Page 157 Steps 1. To remove the battery: a. Use a plastic scribe to pry out the system battery. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. Figure 128. Removing the system battery 2.

  • Page 158: Optional Internal Usb Card

    Next steps Install the expansion card risers. 2. If applicable, connect the cables to one or more expansion cards. 3. Follow the procedure listed in After working inside your system. 4. Confirm that the battery is operating properly, by performing the following steps: a.

  • Page 159: Installing The Internal Usb Card

    Next steps Replace the internal USB card. Installing the internal USB card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the expansion card risers. Steps 1.

  • Page 160: Intrusion Switch

    Intrusion switch This is a service technician replaceable part only. Removing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the expansion card risers.

  • Page 161: Optional Ocp Card

    Remove the expansion card risers. NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route the cables properly when you replace them to prevent cables from being pinched or crimped. Steps 1.

  • Page 162: Installing The Ocp Card

    Figure 134. Removing the OCP card 4. If the OCP card is not going to be replaced, install a filler bracket. Figure 135. Installation of filler bracket Next steps Replace the OCP card. Installing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 163 Figure 136. Removal of filler bracket 2. Align the OCP shroud with the Riser 2 blank and install it in the system. Figure 137. Placing the OCP shroud in the Riser 2 blank Installing and removing system components...

  • Page 164: Power Supply Unit

    ● If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at www.dell.com/poweredgemanuals. Installing and removing system components...

  • Page 165: Removing A Power Supply Unit Blank

    Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Pull the blank out of the system. CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second PSU bay in a non-redundant configuration.

  • Page 166: Removing A Power Supply Unit

    NOTE: For information about the cable management when the PSU is removed or installed while the system is in a rack, see the system’s cable management arm documentation at https://www.dell.com/poweredgemanuals. Steps Press the release latch and holding the PSU handle, slide the PSU out of the bay.

  • Page 167: Trusted Platform Module

    PSU is removed or installed while the system is in the rack, see the system’s cable management accessory documentation at https://www.dell.com/poweredgemanuals. 2. Connect the power cable to the PSU, and plug the cable into a power outlet.

  • Page 168: Initializing Tpm For Users

    Steps 1. Locate the TPM connector on the system board. 2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module. 3. Slide the TPM module out from its connector. 4.

  • Page 169: Initializing The Tpm 2.0 For Users

    Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On. 4.

  • Page 170: Installing The System Board

    Figure 144. Removing the system board Next steps Install the system board. Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board 1.
  • Page 171 Modulesection. 4. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/idracmanuals.. 5. Follow the procedure listed in After working inside your system.

  • Page 172: Restoring The System Using Easy Restore

    Restoring the system using Easy Restore The Easy Restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.
  • Page 173 Figure 146. Removing the LOM card and rear I/O board Installing and removing system components...

  • Page 174: Installing The Lom Card And Rear I/O Board

    Figure 147. Removing liquid cooling rear I/O board Next steps Replace the LOM card and rear I/O board. Installing the LOM card and rear I/O board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 175 Figure 148. Installing the LOM card and rear I/O board Installing and removing system components...

  • Page 176: Control Panel

    Figure 149. Installing the liquid cooling rear I/O board Next steps Install the system board. 2. Follow the procedure listed in After working inside your system. Control panel This is a service technician replaceable part only. Removing the right control panel Prerequisites 1.

  • Page 177: Installing The Right Control Panel

    NOTE: Observe the routing of the cable as you remove the right control panel from the system. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 150. Removing the right control panel Next steps Replace the right control panel.

  • Page 178: Removing The Left Control Panel

    NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 151. Installing the right control panel Next steps Install the side wall bracket. Install the cooling fan cage assembly. Install the drive backplane cover.

  • Page 179: Installing The Left Control Panel

    NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 152. Removing the left control panel Next steps Replace the left control panel. Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 180 Figure 153. Installing the left control panel Next steps Install the side wall bracket. Install the cooling fan cage assembly. Install the drive backplane cover. Install the air shroud. 5. Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 181: Chapter 8: Upgrade Kits

    Upgrade Kits The table lists the available After Point Of Sale [APOS] kits. Table 77. Upgrade kits Kits Related links to service instructions Bezel See : Installing the front bezel M.2 NVMe SSD See : Installing the M.2 SSD module BOSS-N1 See : Installing the BOSS-N1 module...
  • Page 182 Before you begin the installation or removal process, follow the Safety Instructions before working inside your system instructions. Table 78. BOSS-N1 module kit components Components in kit R760xa (quantity) BOSS-N1 controller card module BOSS-N1 card carrier 1 or 2* M.2 NVMe SSD 1 or 2* †...
  • Page 183 Figure 155. Installing the BOSS-N1 module blank To install the BOSS-N1 module: 1. Install the BOSS-N1 module. To install the BOSS-N1 , see installing the BOSS-N1 module steps 1 to 5. 2. Install the M.2 SSD. To install the M.2 SSD, see installing the BOSS-N1 module steps 6 to 10.

  • Page 184: Gpu Kit

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. WARNING: Consumer-Grade GPU should not be installed or used in the Enterprise Server products.
  • Page 185 Table 80. GPU power cable matrix (continued) Categor Description Type Vendor Cable Cable quantity NVIDIA H100 and FH and FL NVIDIA 12VH type 2 x 6 + 1 x 4 2 each for RF1A and RF2A (12-position + 4-sideband) HH - Half Height, HL - Half Length, FH - Full Height, FL - Full Length Install the GPU riser module expansion card riser.

  • Page 186: Internal Usb Card Kit

    Internal USB card kit The internal USB card kit contains one internal USB card. For installation of internal USB card, see installing the internal USB card section. Figure 156. Internal USB card port information Serial COM port kit The serial COM port kit contains the components listed in the table. Table 81.

  • Page 187: Chapter 9: Jumpers And Connectors

    Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.

  • Page 188: System Board Jumpers And Connectors

    System board jumpers and connectors Figure 157. System board jumpers and connectors Table 83. System board jumpers and connectors Item Connector Description Rear_I/O_connector Rear I/O connector SL10_CPU2_PB5 PCIe connector 10 SL11_CPU2_PB6 PCIe connector 11 SL12_CPU2_PA6 PCIe connector12 TPM connector BATTERY Coin cell battery Jumpers and connectors...
  • Page 189 Table 83. System board jumpers and connectors (continued) Item Connector Description PSU 1 PUCK Sideband Signal PSU 1 PUCK Sideband Signal SL15_CPU1_PB8 PCIe connector15 LOM_Connector LOM connector Internal USB connector Internal USB connector PWR Connector 0 Power Connector 0 BOSS card power BOSS card power IO_RISER1 (CPU1) Riser 1...

  • Page 190: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 191 6. Power off the system. Remove the system cover. 8. Move the jumper on the system board from pins 4 and 6 to pins 2 and 4. Replace the system cover. 10. Reconnect the peripherals and connect the system to the electrical outlet, and then power on the system. 11.

  • Page 192: Chapter 10: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • Status LED indicators • System health and system ID indicator codes • iDRAC Quick Sync 2 indicator codes • iDRAC Direct LED indicator codes •...
  • Page 193 Table 85. Status LED indicators and descriptions Icon Description Condition Corrective action ● Check the System Event Log to determine if the drive has an error. ● Run the appropriate Online Diagnostics test. The indicator turns solid amber if Restart system embedded Drive indicator...

  • Page 194: System Health And System Id Indicator Codes

    > Look Up > Error Code, type the error code, and then click Look it up. System diagnostics and indicator codes...

  • Page 195: Idrac Quick Sync 2 Indicator Codes

    If the problem persists, see the Getting help section. www.dell.com/poweredgemanuals Dell OpenManage Server Administrator User’s Guide at https://www.dell.com/ openmanagemanuals. Solid amber Indicates that the system is in fail-safe Restart the system. If the problem mode.

  • Page 196: Lcd Panel

    The LCD panel is used to configure or view the iDRAC IP address of the system. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com >...

  • Page 197: Setup Menu

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up..

  • Page 198: Nic Indicator Codes

    NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 161.
  • Page 199 Table 93. AC and DC PSU status indicator codes Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational. Blinking amber Indicates an issue with the PSU. Not powered on Indicates that the power is not connected to the PSU.

  • Page 200: Drive Indicator Codes

    Drive indicator codes The LEDs on the drive carrier indicate the state of each drive. Each drive carrier has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber). The activity LED blinks whenever the drive is accessed. Figure 163.

  • Page 201: Using System Diagnostics

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
  • Page 202 System diagnostic controls Table 95. System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system.

  • Page 203: Chapter 11: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...

  • Page 204: Quick Resource Locator For Poweredge R760Xa System

    Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.

  • Page 205: Chapter 12: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 206 Methods to download firmware and drivers section in this document. Managing your system For information about systems management www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, www.dell.com/openmanagemanuals >...

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