Taylor 793 Operator's Manual page 30

Chick-fil-a soft serve freezer
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PROBLEM
5. The mix in the mix hopper
is too warm.
6. The drive shaft is stuck in
the drive coupling.
7. The freezing cylinder walls
are scored.
8. Excessive mix leakage
into the drip pan.
9. Excessive mix leakage
from door spout.
10. No freezer operation after
pressing the AUTO key.
Troubleshooting Guide
POSSIBLE CAUSE
a. The mix hopper cover is
not in position.
b. The MIX REF light is not
lit.
c. The temperature is out of
adjustment.
a. Mix and lubricant have
collected in the drive
coupling.
b. Rounded corners of drive
shaft, coupling, or both.
a. The front bearing is
missing or worn on the
freezer door.
b. The beater assembly is
bent.
a. Missing or worn drive
shaft seal on drive shaft.
b. The rear shell bearing is
worn.
a. Missing or worn draw
valve o-rings.
b. Inadequate lubrication of
draw valve o-rings.
c. Wrong type of lubricant is
being used (example:
petroleum base lubricant).
a. The beater motor is out on
reset.
b. Unit is unplugged.
c. The circuit breaker is off
or the fuse is blown.
26
REMEDY
a. Place the cover in
position.
b. Press the MIX REF key.
c. Call authorized service
technician to adjust the
mix hopper temperature.
a. Brush clean the rear shell
bearing area regularly.
b. Call authorized service
technician to correct the
cause, and to replace the
necessary components.
Do not lubricate the hex
end of the drive shaft.
a. Install or replace the front
bearing.
b. Call authorized service
technician to repair or
replace the beater and to
correct the cause of
insufficient mix in the
freezing cylinder.
a. Install or replace regularly.
b. Call authorized service
technician to replace rear
shell bearing.
a. Install or replace regularly.
b. Lubricate properly.
c. Use the proper lubricant
(example: Taylor Lube).
a. Reset the unit.
b. Plug into wall receptacle.
c. Turn the breaker on, or
replace the fuse.
PAGE
REF.
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Model 793

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