Troubleshooting - Panasonic KX-TG5210M Operating Instructions Manual

Troubleshooting

If the handset display shows error messages, see "If the Following Appear on
Your Display..." (p. 71–72) for the Cause & Remedy.
Telephone System
Problem
"No link to base.
Move closer to
base and try
again." is displayed and an
alarm tone sounds.
Static, sound cuts in/out,
fades. Interference from other
electrical units.
The handset does not ring.
The handset display is blank.
You cannot program any
function items.
While programming or
searching, the handset starts
to ring and the program/
search stops.
For assistance, please call: 1-800-211-PANA(7262)
Cause & Remedy
• The handset has lost communication with the
base unit. Walk closer to the base unit, and
try again.
• Confirm the base unit's AC adaptor is
plugged in.
• Raise the base unit antennas.
• The handset's registration may have been
canceled. Re-register the handset (p. 69, 70).
• Move the handset and base unit away from
other electrical appliances (p. 6).
• Walk closer to the base unit.
• Raise the base unit antennas.
• Turn on the Clarity Booster feature (p. 28).
• The ringer volume is turned off. Set to high,
medium, or low (p. 20).
• If more than one other user is using the
handset and/or base unit, the handset may
not ring. Users will hear incoming call tones
(p. 50).
• If the handset display is blank, fully charge
the battery (p. 13).
• Programming is not possible while the
handset and/or base unit is being used.
• Do not pause for over 60 seconds while
programming.
• Walk closer to the base unit.
• While another user is listening to messages
or the Answering System is handling a call,
you cannot program. Try again later.
• A call is coming in. To answer the call, press
[ ] or [s]. Start again from the beginning
C
after hanging up.
73